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Gallery 20.32-cu ft Standard-Depth 30-in Wide Bottom-Freezer Refrigerator with Ice Maker ( Smudge-Proof Stainless Steel ) ENERGY STAR Certified

Ratings & Reviews for Frigidaire Gallery 20.32-cu ft Standard-Depth 30-in Wide Bottom-Freezer Refrigerator with Ice Maker ( Smudge-Proof Stainless Steel ) ENERGY STAR Certified

4.6
951
Review
 4.6 out of 5
952 Reviews


76% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise this refrigerator for its spacious interior, quiet operation, and modern sleek design. The bottom-freezer layout provides convenient eye-level access, while the internal water dispenser and ice maker deliver reliable performance. Many highlight generous shelf space, thoughtful organization like deli and CrispSeal vegetable drawers, and the brushed stainless steel finish that enhances kitchen aesthetics. A few note the freezer's limited capacity and smaller ice cubes, but these minor trade-offs are consistently outweighed by the unit's overall functionality and style.

Customer review summary generated by AI, including incentivized reviews.
952 Customer Reviews

[This review was collected as part of a promotion.] Seems to work well. Good design. Just a little noisy

May 12, 2026

From frigidaire.com

Response from Online Outreach Specialist

Hi there, thank you for sharing your feedback. We’re glad to hear the appliance is working well and that you’re happy with the design. We also appreci...

Online Outreach SpecialistMay 14, 2026

[This review was collected as part of a promotion.]

May 10, 2026

From frigidaire.com

Response from Online Outreach Specialist

Hi there, thank you for taking the time to leave us a 4-star rating! We’re happy to know you’re having a positive experience with your appliance. If y...

Online Outreach SpecialistMay 13, 2026
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Bought this online, without even seeing it

The refrigerator on top so you don’t have to bend over is inspired! The size fit the space we had

May 9, 2026
Verified Purchaser
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Review- My New Refrigerator

[This review was collected as part of a promotion.] 10 out of 10. Works perfectly! I especially love the Ice and Water dispenser. Also has elevated the look of my kitchen. I can't wait to formally upgrade my kitchen and get the other suite of Frigidaire appliances.

May 9, 2026

From frigidaire.com

Response from Online Outreach Specialists

Hi, peter daughter! Thank you for your wonderful feedback! We’re delighted to hear your refrigerator is performing perfectly and that you’re enjoying ...

Online Outreach SpecialistsMay 11, 2026

New Fridge so excited

[This review was collected as part of a promotion.] love the new fridge was my first appliance update at my new place and can't wait for get the rest!

May 8, 2026

From frigidaire.com

Response from Online Outreach Specialist

Hi CarGon, thank you for sharing your experience. We’re glad to hear your new fridge is a great first upgrade in your new place. It’s great that your...

Online Outreach SpecialistMay 11, 2026

[This review was collected as part of a promotion.] My wife and I have looked at many fridges and really couldn’t decide. Then we came across this one and fell in love with it. It had the water dispenser we both wanted and it he ice as well. We both like having the fridge on top and freezer on bottom is amazing. This is just what we wanted

May 7, 2026

From frigidaire.com

Response from Online Outreach Specialist

Thank you so much for your kind review! We’re really happy to hear that the fridge checked all the boxes for you and your wife, especially with the wa...

Online Outreach SpecialistMay 7, 2026

Loving it!!

Would Recommend

This refrigerator wasn't in the store but i had seen it online and read all about it. I found out everything i might need to know about it so when i went to Lowe's, I ordered it. I wanted to order it in the store so i could talk to the salesperson in person. Glad I did! I e only had it for 4 days but so far i am very satisfied with it. Plenty of room in this fridge for me!

May 7, 2026
Verified Purchaser
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Pros and cons

We really like the refrigerator on the top. It seems very roomy. The long bottom drawer is a little awkward. It doesn't slide and close easily, maybe because it is too long to do so. There is a lot of door storage, which is great. The freezer is awkward, but maybe we just need to get the hang of how to properly store things in it. There's too many moving parts for me. We aren't interested in the water or ice feature. The refrigerator came with filters to be installed, but no instructions about...

May 5, 2026
Verified Purchaser
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I love this refrigerator!

[This review was collected as part of a promotion.] I can't seem to get a hold of anyone to fix the issue with the door. It doesn't automatically close like it's supposed and it also has a groaning sound. I have not had it long so I cannot speak to it's durability, but this is a very nice refrigerator with more than plenty of room and I like how everything is designed.

May 4, 2026

From frigidaire.com

Response from Online Outreach Specialist

Hello Jenn8675! Thank you for sharing your feedback on the Frigidaire Gallery 20 Cu. Ft. Standard-Depth Bottom Freezer Refrigerator GRBN2012AF. We’re...

Online Outreach SpecialistMay 5, 2026

New Refrigerator

Would Recommend

I like it. It satisfied my needs.

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Refrigerator had broken shelf bin...

I received this refrigerator in time, but one of the door shelf bins was cracked. Lowes informed me that they do not stock or deliver parts, that I could return it for a new one. I said that's ridiculous, it's only plastic bin that is cracked. To return it, would be a big hassle, I would need to take off work, remove refrigerator contents, keep them cold and retransfer to new fridge. Called Frigidaire, they said the bin is not under warranty, I would need to purchase a new one.

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Response from FrigidaireSupport

Hello Melo, thank you for reaching out and sharing your experience. I’m really sorry to hear that your refrigerator arrived with a cracked door shelf...

FrigidaireSupportMay 5, 2026

Frigidaire

Absolutely love

[This review was collected as part of a promotion.] I wish I hadn’t waited so long. This fridge is wonderful. So easy to keep clean too. Freezer on bottom huge plus. I love everything about this purchase.

May 2, 2026

From frigidaire.com

Response from Online Outreach Specialist

Hi Silkp! Thank you for sharing your feedback with us. We’re truly delighted to hear that you’re enjoying your new refrigerator and that it has excee...

Online Outreach SpecialistMay 5, 2026

Could be better organized

[This review was collected as part of a promotion.] Door bins not well thought out. Don't allow enough space for pitchers, wine bottles etc. Also can't adjust inside shelves for taller items. Can't space shelves/bins farther apart because then other shelves/bins are too close. Need more adjustment options. Pocket in front of freezer is a waste of space. Too small to put anything in. Would have much more space in freezer without it. Bought this model because of the inside water dispenser, wh...

May 2, 2026

From frigidaire.com

Response from Online Outreach Specialist

Hi Hiker2! Thank you for taking the time to share such detailed feedback about your refrigerator. We’re sorry to hear that certain design aspects, li...

Online Outreach SpecialistMay 5, 2026

My Review for the 20 Cu. Ft Standard-Depth Bottom Freezer Refrigerator

[This review was collected as part of a promotion.] At first, we thought it would not be adequate since we dropped 2 Cu. Ft. from our old unit, but we found the configuration of our new Frigidare 20Cu. Fr. is very suitable for our needs. The ice make is very sufficient. We are more than satisfied--we give it a 5 star rating.

May 2, 2026

From frigidaire.com

Response from Online Outreach Specialist

Thank you for taking the time to share your experience! We’re glad to hear that even after downsizing slightly in capacity, your new Frigidaire refrig...

Online Outreach SpecialistMay 4, 2026

Excellent Fridge

[This review was collected as part of a promotion.] We purchased this fridge without having seen it in person. It fits our fridge area perfectly. It does not have a side handle, which we did not know. It has a handle at the top and a notch at the bottom; not a huge deal, just something we found interesting. The fridge is deep with plenty of space. The freezer is a little cramped but maneuverable. We had the water line hooked up without any issue. We bought the insurance in case the water mechani...

May 1, 2026

From frigidaire.com

Response from Online Outreach Specialist

Hello Kyle Morgison, thank you for your detailed feedback! We’re glad to hear your Frigidaire refrigerator fits your space well and that the installat...

Online Outreach SpecialistMay 4, 2026

Great Refrigerator

[This review was collected as part of a promotion.] I had limited space in my home and found this fingerprinted stainless refrigerator. I wanted water on the inside and ice. I was surprised how much room was inside. It is organized well and like the 3 shelves on the door. Can fit tall items. I have had it only a short time but like it so far. I did take out an extended warranty.

April 29, 2026

From frigidaire.com

Response from Online Outreach Specialist

Thank you for your 5-star review! We’re glad to hear that our refrigerator fits perfectly in your space and that you’re enjoying the thoughtful design...

Online Outreach SpecialistApril 29, 2026

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Would Recommend

I like that it’s a Frigidaire for one thing and it has a bottom freezer

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