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Gallery 20.32-cu ft Standard-Depth 30-in Wide Bottom-Freezer Refrigerator with Ice Maker ( Smudge-Proof Stainless Steel ) ENERGY STAR Certified

Ratings & Reviews for Frigidaire Gallery 20.32-cu ft Standard-Depth 30-in Wide Bottom-Freezer Refrigerator with Ice Maker ( Smudge-Proof Stainless Steel ) ENERGY STAR Certified

4.6
957
Review
 4.6 out of 5
957 Reviews


76% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise this bottom-freezer refrigerator for exceptional space efficiency in small kitchens, sleek handle-free design, and quiet operation. The interior layout impresses with spacious shelves, CrispSeal drawers, deli drawer, and conveniently located water dispenser and ice maker. Most appreciate the smudge-resistant exterior and easy-to-clean finish. A few note the freezer compartment runs smaller than expected, and some find the door-opening mechanism awkward without mid-section handles. Overall, reviewers strongly recommend this model for its reliable performance and modern aesthetic.

Customer review summary generated by AI, including incentivized reviews.
957 Customer Reviews

Great new addition to our kitchen

[This review was collected as part of a promotion.] Love this new refrigerator! The interior light is not initially bright but slowly comes up to full brightness. The ice maker works wonderful!

May 14, 2026

From frigidaire.com

Response from Online Outreach Specialist

Hi Gymrat2639! Thank you so much for sharing your feedback with us. We’re delighted to hear that you’re enjoying your new Frigidaire refrigerator and...

Online Outreach SpecialistMay 18, 2026

Love my new Frigidaire!!

[This review was collected as part of a promotion.] Loving my new Frigidaire. Perfect for me. Love the ice maker and the water inside. Very convenient! I needed for it to be a certain height and it fit perfectly.

May 13, 2026

From frigidaire.com

Response from Online Outreach Specialist

Hello, PJPcap. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to...

Online Outreach SpecialistMay 14, 2026

Excellent refrigerator

[This review was collected as part of a promotion.] New refrigerator looks amazing! I like the gradual LED lighting when you open the door and works great!

May 13, 2026

From frigidaire.com

Response from Online Outreach Specialist

Hello, Float. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to ...

Online Outreach SpecialistMay 14, 2026

Excellent Refrigerator!

[This review was collected as part of a promotion.] Received the refrigerator last a month ago. Its been great. Very spacious interior and I love the cold water dispenser.

May 12, 2026

From frigidaire.com

Response from Online Outreach Specialist

Hello, Steveedwards3! We’re really glad to hear your Frigidaire refrigerator has been such a great fit for you! It’s wonderful that the spacious inter...

Online Outreach SpecialistMay 14, 2026

[This review was collected as part of a promotion.] Seems to work well. Good design. Just a little noisy

May 12, 2026

From frigidaire.com

Response from Online Outreach Specialist

Hi there, thank you for sharing your feedback. We’re glad to hear the appliance is working well and that you’re happy with the design. We also appreci...

Online Outreach SpecialistMay 14, 2026

[This review was collected as part of a promotion.]

May 10, 2026

From frigidaire.com

Response from Online Outreach Specialist

Hi there, thank you for taking the time to leave us a 4-star rating! We’re happy to know you’re having a positive experience with your appliance. If y...

Online Outreach SpecialistMay 13, 2026
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Bought this online, without even seeing it

The refrigerator on top so you don’t have to bend over is inspired! The size fit the space we had

May 9, 2026
Verified Purchaser
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Review- My New Refrigerator

[This review was collected as part of a promotion.] 10 out of 10. Works perfectly! I especially love the Ice and Water dispenser. Also has elevated the look of my kitchen. I can't wait to formally upgrade my kitchen and get the other suite of Frigidaire appliances.

May 9, 2026

From frigidaire.com

Response from Online Outreach Specialists

Hi, peter daughter! Thank you for your wonderful feedback! We’re delighted to hear your refrigerator is performing perfectly and that you’re enjoying ...

Online Outreach SpecialistsMay 11, 2026

New Fridge so excited

[This review was collected as part of a promotion.] love the new fridge was my first appliance update at my new place and can't wait for get the rest!

May 8, 2026

From frigidaire.com

Response from Online Outreach Specialist

Hi CarGon, thank you for sharing your experience. We’re glad to hear your new fridge is a great first upgrade in your new place. It’s great that your...

Online Outreach SpecialistMay 11, 2026

[This review was collected as part of a promotion.] My wife and I have looked at many fridges and really couldn’t decide. Then we came across this one and fell in love with it. It had the water dispenser we both wanted and it he ice as well. We both like having the fridge on top and freezer on bottom is amazing. This is just what we wanted

May 7, 2026

From frigidaire.com

Response from Online Outreach Specialist

Thank you so much for your kind review! We’re really happy to hear that the fridge checked all the boxes for you and your wife, especially with the wa...

Online Outreach SpecialistMay 7, 2026

Loving it!!

Would Recommend

This refrigerator wasn't in the store but i had seen it online and read all about it. I found out everything i might need to know about it so when i went to Lowe's, I ordered it. I wanted to order it in the store so i could talk to the salesperson in person. Glad I did! I e only had it for 4 days but so far i am very satisfied with it. Plenty of room in this fridge for me!

May 7, 2026
Verified Purchaser
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Pros and cons

We really like the refrigerator on the top. It seems very roomy. The long bottom drawer is a little awkward. It doesn't slide and close easily, maybe because it is too long to do so. There is a lot of door storage, which is great. The freezer is awkward, but maybe we just need to get the hang of how to properly store things in it. There's too many moving parts for me. We aren't interested in the water or ice feature. The refrigerator came with filters to be installed, but no instructions about...

May 5, 2026
Verified Purchaser
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I love this refrigerator!

[This review was collected as part of a promotion.] I can't seem to get a hold of anyone to fix the issue with the door. It doesn't automatically close like it's supposed and it also has a groaning sound. I have not had it long so I cannot speak to it's durability, but this is a very nice refrigerator with more than plenty of room and I like how everything is designed.

May 4, 2026

From frigidaire.com

Response from Online Outreach Specialist

Hello Jenn8675! Thank you for sharing your feedback on the Frigidaire Gallery 20 Cu. Ft. Standard-Depth Bottom Freezer Refrigerator GRBN2012AF. We’re...

Online Outreach SpecialistMay 5, 2026

New Refrigerator

Would Recommend

I like it. It satisfied my needs.

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Refrigerator had broken shelf bin...

I received this refrigerator in time, but one of the door shelf bins was cracked. Lowes informed me that they do not stock or deliver parts, that I could return it for a new one. I said that's ridiculous, it's only plastic bin that is cracked. To return it, would be a big hassle, I would need to take off work, remove refrigerator contents, keep them cold and retransfer to new fridge. Called Frigidaire, they said the bin is not under warranty, I would need to purchase a new one.

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Response from FrigidaireSupport

Hello Melo, thank you for reaching out and sharing your experience. I’m really sorry to hear that your refrigerator arrived with a cracked door shelf...

FrigidaireSupportMay 5, 2026

Frigidaire

Absolutely love

[This review was collected as part of a promotion.] I wish I hadn’t waited so long. This fridge is wonderful. So easy to keep clean too. Freezer on bottom huge plus. I love everything about this purchase.

May 2, 2026

From frigidaire.com

Response from Online Outreach Specialist

Hi Silkp! Thank you for sharing your feedback with us. We’re truly delighted to hear that you’re enjoying your new refrigerator and that it has excee...

Online Outreach SpecialistMay 5, 2026

Could be better organized

[This review was collected as part of a promotion.] Door bins not well thought out. Don't allow enough space for pitchers, wine bottles etc. Also can't adjust inside shelves for taller items. Can't space shelves/bins farther apart because then other shelves/bins are too close. Need more adjustment options. Pocket in front of freezer is a waste of space. Too small to put anything in. Would have much more space in freezer without it. Bought this model because of the inside water dispenser, wh...

May 2, 2026

From frigidaire.com

Response from Online Outreach Specialist

Hi Hiker2! Thank you for taking the time to share such detailed feedback about your refrigerator. We’re sorry to hear that certain design aspects, li...

Online Outreach SpecialistMay 5, 2026

My Review for the 20 Cu. Ft Standard-Depth Bottom Freezer Refrigerator

[This review was collected as part of a promotion.] At first, we thought it would not be adequate since we dropped 2 Cu. Ft. from our old unit, but we found the configuration of our new Frigidare 20Cu. Fr. is very suitable for our needs. The ice make is very sufficient. We are more than satisfied--we give it a 5 star rating.

May 2, 2026

From frigidaire.com

Response from Online Outreach Specialist

Thank you for taking the time to share your experience! We’re glad to hear that even after downsizing slightly in capacity, your new Frigidaire refrig...

Online Outreach SpecialistMay 4, 2026