Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers report mixed experiences with the stacking kit, with most praising its ease of installation and stable performance when correct parts arrive and setup is done properly. The metal clips are noted as durable and effective at securing the dryer to the washer while saving space. However, many reviewers encountered missing or damaged components in their boxes, requiring multiple returns. Installation problems also emerged, with some experiencing improper assembly leading to squealing or instability. A few mention the adhesive tape lacks security and cannot be repositioned once applied. Despite these concerns, most customers who received complete kits and installed them correctly consider the product functional and worthwhile.
Customer review summary generated by AI, including incentivized reviews.missing half the items
Would Not RecommendPurchased this along with the associated stackable units. The delivery shows up and they started stacking the units in our laundry room. They open the stacking kit and tell me that half of it is missing. They could only attach the back brackets. I needed them to assemble everything so I opted to just have the back brackets put in place but this is rather frustrating.
Verified Purchaser
Terrible Customer Service
Would Not RecommendWould give zero stars if I could. I received an empty box for my order of this part and Lowe’s only answer is to dispute it with my credit card which happens to be their card. Good customer service would reship the part. It’s not like I’m lying. Who needs two washer-dryer stacking kits?
Hi ElectroluxFan, thank you for taking the time to share your feedback. We're truly sorry to hear about your experience. We understand how frustr...
The root of all evil
Would RecommendIf you are not sold this piece when you buy the STACKABLE washer and dryer then it cannot be installed. If this piece is delivered 4 days later than promised, then another installation is cancelled. Now after more installations have been set up for times when they were told no one can be there, Lowes is refusing to install because it has been too long.
Verified Purchaser
Hi Rods, we're sorry to hear about your experience and understand how frustrating it must have been to deal with the delayed delivery and repeate...
Stackable kit
Would RecommendBought this for the new washer and dryer. I got not knowing I needed one. It’s like a glove. Everything is working wonderful
Verified Purchaser
Should offer often for clients that doesn't know
Would RecommendAmazing it's working very well and saving space.
Verified Purchaser
Hi Nick, thank you for taking the time to share your feedback. We're sorry to hear that your Electrolux laundry stacking kit arrived with half of...