
Ratings & Reviews for Dyson Auto Charging Pet Robotic Vacuum Cleaner with HEPA Filter
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers are divided on this robot vacuum. Many praise its powerful suction and solid build quality, noting it cleans effectively when functioning properly. However, a significant portion report serious navigation and mapping failures—the vacuum frequently gets lost, fails to return home, or requires repeated re-mapping. Some appreciate the easy-to-use app and convenient bin emptying, while others struggle with setup. A few mention short battery life and noise issues. Overall, strong cleaning performance is undermined by unreliable navigation, leaving many frustrated despite the premium positioning.
Customer review summary generated by AI, including incentivized reviews.Excellent robot vacuum
Would RecommendAlthough I saw bad reviews I bought it anyway over a month ago and glad I did. The suction and the navigation work great. Be patient and allow it to map out your floor plan and put it to use. You’ll be surprised at how well it cleans.
From Dyson
Just purchaed
I just purchased the Dyson 360 and it seem to work well, I think the setup/mapping instruction could be more user friendly.
From Dyson
The best I have found.
I have been using robot vacs for 20 years. I thought I had found the best one, but the company went out of business. I have been searching for something comparable for quite some time, and decided to try Dyson. I am not sure why I waited. This is the best cleaning vac robot I have found. If you set your no go zones for the places the vacuum struggles, it is flawless after that. Excellent vac!!! I now have two!
From Dyson
Vacuum great, instructions not so much.
Would RecommendMake the serial no. easier to locate, since the vacuum since registration and instructions are totally inaccessible without it. The instructions say it is located at the back of the docks connection bay. Not true. That is the serial number of the dock. I wasted a lot of time trying to register the unit. I am sympathetic: I used to write manuals and I know how hard/impossible it is to keep up with evolving hardware. I mapped my kitchen by blocking off the entry to the dining room (there is no do...
From Dyson
Navigation and obstacle avoidance not up to par.
Would Not RecommendThis is a good vacuum, but a terrible robot. The mapping has not worked well to the point it’s almost useless. In order to clean a room I have to take it there and shut the door, hoping against hope it will not get hung up on the floor vents, which it invariably does. Good suction and filtration, but these do little good when the machine can’t navigate as well as the most basic roomba. No what I expected from a Dyson product.
From Dyson
Good - but navigation needs work
Would RecommendI bought some time ago now and love the fuctionality of it. Works well on all surfaces. However, it has not (outside of one time) been able to redock itself without assistance. Still a more convenient option than regular vacuuming.
From Dyson
Clean floors again!
We like our Dyson Robot. One thing that they did not tell us--- The Robot may have to MAP your room SEVERAL times before it completes the process. It was not a large room just a lot of turns etc. It took 3 times before the process was completed. We were not expecting that.
From Dyson
Frustrating navigating skills
Would Not RecommendI purchased the vacuum 2 weeks ago. When the vacuum does work it does a great job. I like the filtration system and the size of the dirt container. Problem is it gets lost a lot on its adventures and returns to the docking station over half the time without any vacuuming. It takes it 30-60 minutes to either find the room it is going to vacuum or to find its way back to the docking station. I do appreciate the notifications to my phone when it needs assistance which I have had to provide at least...
From Dyson
Thank you for sharing your experience. We are delighted to hear that you are enjoying the vacuuming performance, filtration, and bin capacity of your ... Read More
My Robot is a Godsent with No Spatial Awareness
Would Not RecommendGreat clean, but gets lost so easily. My robot does good when he wants to, but he so often can't find his way home and decides to just. Not clean the zones he was assigned. Poor robot. He gets all the dust and fur out of the carpet, and he runs long enough to get my apartment clean. The air feels cleaner. But he indeed could not find his way out of a paper bag.
From Dyson
Thank you so much for sharing your review! We love hearing that your robot is a "godsend" for lifting dust and fur and making your apartment air feel ... Read More
Does what I want
Bought this a few weeks ago and I’m happy with it. Sometimes, it seems lost in the way to and from the office, but it manages. Wish it could move furniture too!
From Dyson
Thank you for sharing your experience! We're delighted to hear that your Dyson is meeting your needs. We also appreciate your suggestion about improvi... Read More
It should be the best out there, falls way short
Would Not RecommendThis vacuum has so much going for it. It is built very solidly, it is made of high-quality materials, the bin is easy to empty, The app UI is fantastic, it has great features like the ability to turn off the beater bar, etc. unfortunately, I’ve been constantly getting errors about dirty sensors, and the thing seems to have no idea how to navigate Effectively. It constantly looks confused and has multiple times not made it back to the dock. Given the hardware and app UI are so great, all it seems...
From Dyson
Thank you for sharing your experience with us. We're glad to hear you value the machine's design, features, and app functionality, but we're sorry tha... Read More
Mapping issues & connectionContinues to hang up on
Would Not RecommendBought this a minth ago issues with mapping & connection
From Dyson
Thank you for your feedback and for choosing Dyson. We are sorry to hear that your new machine is facing mapping and connection issues and continues t... Read More
Surface recognition
Would RecommendI baight this robot vaccum and loving it does the job very good
From Dyson
Thank you so much for sharing your feedback! We are absolutely thrilled to hear that you are loving your new robot vacuum and that it is doing such a ... Read More
Good for price
Would RecommendThis is a very powerful vacuum. I can see where people say the navigation system is a bit wonky. At times he will get a bit lost. All and all a great vacuum at the price.
From Dyson
Thanks for sharing your experience! We're thrilled to hear you're enjoying the powerful performance and overall value of your robot vacuum. If you eve... Read More
Outstanding
Would RecommendThis is an awesome little machine. I have a big yellow lab and have been at wits end trying to keep up with his shedding. Our old unit (Roomba) was on its last leg and I decided to replace her with this unit. The suction is bar none. Once it mapped out correctly (it took a bit of time) the navigation is outstanding. I didn’t want a unit with a mop feature so this fit the bill. If you are a pet owner, don’t hesitate!
From Dyson
Thank you so much for sharing your outstanding experience! We are absolutely thrilled to hear that your new machine has completely outmatched your old... Read More
Tremendous helper in my home!
Would RecommendI absolutely love my new Dyson!! It has been A remarkable life saver and keeps my home so much fresher!
From Dyson
Charging issue
Would Not RecommendNot sure what’s wrong with the unit but it had trouble connecting to the charger and then stopped charging. It only ran once and started developing the charging problem. Will have to send it back on warranty.
From Dyson
Thank you for your feedback. We're sorry to learn that your machine is having difficulty connecting to the charger and is no longer charging properly.... Read More
Great Vacuum!
Would RecommendI purchased this vacuum 3 weeks ago and I love it! It maneuvers around furniture easily and rarely gets stuck. The suction is powerful! I love that it has a feature that senses heavy dirt areas and increases suction in those areas! Its navigation works perfectly and the mapping feature is quick and easy to set up. I truly don’t understand why they would discontinue making this vacuum. Not everyone needs one that mops as we have mostly carpet in our living areas so it’s nice to have a vacuum that...
From Dyson
Thank you for taking the time to share your experience! We're thrilled to hear that your vacuum has been performing so well on your carpets and around... Read More
Overall great, weird mapping
The suction and lack of one-time use bags/filters to be excellent. This is completely inline with the other Dyson vacuums that I have used. However, I find the mapping and maneuvering to be somewhat haphazard so I tend to watch to see what it's doing. The edge cleaning is much better than the alternatives with actually vacuum functionality along the walls, vs. the spinning 'brushes' to flick dirt to the suction on others. Overall, it's a smaller footprint, quieter, better suction, and easy to kn...
From Dyson
Dissapointed
Would Not RecommendI used it for three weeks and decided to return it. The robot does not vacuum to the standard I expected, especially since I own two Dyson cordless vacuum cleaners. It has a very short battery life, and the app is disappointing. During the three weeks I used it (about 8–10 times), it got stuck in a corner twice.
From Dyson
Thank you for taking the time to share your detailed feedback. We're pleased to hear you're happy with the cleaning performance of your Dyson 360 Vis ... Read More