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Auto Charging Pet Robotic Vacuum Cleaner with HEPA Filter

Ratings & Reviews for Dyson Auto Charging Pet Robotic Vacuum Cleaner with HEPA Filter

3.3
383
Review
 3.3 out of 5
383 Reviews


53% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers are divided on this robot vacuum. Many praise its powerful suction and solid build quality, noting it cleans effectively when functioning properly. However, a significant portion report serious navigation and mapping failures—the vacuum frequently gets lost, fails to return home, or requires repeated re-mapping. Some appreciate the easy-to-use app and convenient bin emptying, while others struggle with setup. A few mention short battery life and noise issues. Overall, strong cleaning performance is undermined by unreliable navigation, leaving many frustrated despite the premium positioning.

Customer review summary generated by AI, including incentivized reviews.
383 Customer Reviews

Excellent robot vacuum

Would Recommend

Although I saw bad reviews I bought it anyway over a month ago and glad I did. The suction and the navigation work great. Be patient and allow it to map out your floor plan and put it to use. You’ll be surprised at how well it cleans.

September 18, 2026

From Dyson

Just purchaed

I just purchased the Dyson 360 and it seem to work well, I think the setup/mapping instruction could be more user friendly.

September 18, 2026

From Dyson

The best I have found.

I have been using robot vacs for 20 years. I thought I had found the best one, but the company went out of business. I have been searching for something comparable for quite some time, and decided to try Dyson. I am not sure why I waited. This is the best cleaning vac robot I have found. If you set your no go zones for the places the vacuum struggles, it is flawless after that. Excellent vac!!! I now have two!

September 16, 2026

From Dyson

Vacuum great, instructions not so much.

Would Recommend

Make the serial no. easier to locate, since the vacuum since registration and instructions are totally inaccessible without it. The instructions say it is located at the back of the docks connection bay. Not true. That is the serial number of the dock. I wasted a lot of time trying to register the unit. I am sympathetic: I used to write manuals and I know how hard/impossible it is to keep up with evolving hardware. I mapped my kitchen by blocking off the entry to the dining room (there is no do...

September 15, 2026

From Dyson

Response from Dyson Customer Care

Thank you for taking the time to share your detailed feedback. We're pleased to hear you're happy with the cleaning performance of your Dyson 360 Vis ... Read More

Dyson Customer CareSeptember 16, 2026

Navigation and obstacle avoidance not up to par.

Would Not Recommend

This is a good vacuum, but a terrible robot. The mapping has not worked well to the point it’s almost useless. In order to clean a room I have to take it there and shut the door, hoping against hope it will not get hung up on the floor vents, which it invariably does. Good suction and filtration, but these do little good when the machine can’t navigate as well as the most basic roomba. No what I expected from a Dyson product.

September 7, 2026

From Dyson

Good - but navigation needs work

Would Recommend

I bought some time ago now and love the fuctionality of it. Works well on all surfaces. However, it has not (outside of one time) been able to redock itself without assistance. Still a more convenient option than regular vacuuming.

September 6, 2026

From Dyson

Clean floors again!

We like our Dyson Robot. One thing that they did not tell us--- The Robot may have to MAP your room SEVERAL times before it completes the process. It was not a large room just a lot of turns etc. It took 3 times before the process was completed. We were not expecting that.

September 4, 2026

From Dyson

Frustrating navigating skills

Would Not Recommend

I purchased the vacuum 2 weeks ago. When the vacuum does work it does a great job. I like the filtration system and the size of the dirt container. Problem is it gets lost a lot on its adventures and returns to the docking station over half the time without any vacuuming. It takes it 30-60 minutes to either find the room it is going to vacuum or to find its way back to the docking station. I do appreciate the notifications to my phone when it needs assistance which I have had to provide at least...

September 3, 2026

From Dyson

Response from Dyson Customer Care

Thank you for sharing your experience. We are delighted to hear that you are enjoying the vacuuming performance, filtration, and bin capacity of your ... Read More

Dyson Customer CareSeptember 6, 2026

My Robot is a Godsent with No Spatial Awareness

Would Not Recommend

Great clean, but gets lost so easily. My robot does good when he wants to, but he so often can't find his way home and decides to just. Not clean the zones he was assigned. Poor robot. He gets all the dust and fur out of the carpet, and he runs long enough to get my apartment clean. The air feels cleaner. But he indeed could not find his way out of a paper bag.

September 1, 2026

From Dyson

Response from Dyson Customer Care

Thank you so much for sharing your review! We love hearing that your robot is a "godsend" for lifting dust and fur and making your apartment air feel ... Read More

Dyson Customer CareSeptember 3, 2026

Does what I want

Bought this a few weeks ago and I’m happy with it. Sometimes, it seems lost in the way to and from the office, but it manages. Wish it could move furniture too!

August 30, 2026

From Dyson

Response from Dyson Customer Care

Thank you for sharing your experience! We're delighted to hear that your Dyson is meeting your needs. We also appreciate your suggestion about improvi... Read More

Dyson Customer CareSeptember 1, 2026

It should be the best out there, falls way short

Would Not Recommend

This vacuum has so much going for it. It is built very solidly, it is made of high-quality materials, the bin is easy to empty, The app UI is fantastic, it has great features like the ability to turn off the beater bar, etc. unfortunately, I’ve been constantly getting errors about dirty sensors, and the thing seems to have no idea how to navigate Effectively. It constantly looks confused and has multiple times not made it back to the dock. Given the hardware and app UI are so great, all it seems...

August 27, 2026

From Dyson

Response from Dyson Customer Care

Thank you for sharing your experience with us. We're glad to hear you value the machine's design, features, and app functionality, but we're sorry tha... Read More

Dyson Customer CareAugust 27, 2026

Mapping issues & connectionContinues to hang up on

Would Not Recommend

Bought this a minth ago issues with mapping & connection

August 24, 2026

From Dyson

Response from Dyson Customer Care

Thank you for your feedback and for choosing Dyson. We are sorry to hear that your new machine is facing mapping and connection issues and continues t... Read More

Dyson Customer CareAugust 25, 2026

Surface recognition

Would Recommend

I baight this robot vaccum and loving it does the job very good

August 23, 2026

From Dyson

Response from Dyson Customer Care

Thank you so much for sharing your feedback! We are absolutely thrilled to hear that you are loving your new robot vacuum and that it is doing such a ... Read More

Dyson Customer CareAugust 26, 2026

Good for price

Would Recommend

This is a very powerful vacuum. I can see where people say the navigation system is a bit wonky. At times he will get a bit lost. All and all a great vacuum at the price.

August 18, 2026

From Dyson

Response from DYSON

Thanks for sharing your experience! We're thrilled to hear you're enjoying the powerful performance and overall value of your robot vacuum. If you eve... Read More

DYSONAugust 19, 2026

Outstanding

Would Recommend

This is an awesome little machine. I have a big yellow lab and have been at wits end trying to keep up with his shedding. Our old unit (Roomba) was on its last leg and I decided to replace her with this unit. The suction is bar none. Once it mapped out correctly (it took a bit of time) the navigation is outstanding. I didn’t want a unit with a mop feature so this fit the bill. If you are a pet owner, don’t hesitate!

August 16, 2026

From Dyson

Response from DYSON

Thank you so much for sharing your outstanding experience! We are absolutely thrilled to hear that your new machine has completely outmatched your old... Read More

DYSONAugust 16, 2026

Tremendous helper in my home!

Would Recommend

I absolutely love my new Dyson!! It has been A remarkable life saver and keeps my home so much fresher!

August 7, 2026

From Dyson

Charging issue

Would Not Recommend

Not sure what’s wrong with the unit but it had trouble connecting to the charger and then stopped charging. It only ran once and started developing the charging problem. Will have to send it back on warranty.

August 5, 2026

From Dyson

Response from Dyson Customer Service

Thank you for your feedback. We're sorry to learn that your machine is having difficulty connecting to the charger and is no longer charging properly.... Read More

Dyson Customer ServiceAugust 5, 2026

Great Vacuum!

Would Recommend

I purchased this vacuum 3 weeks ago and I love it! It maneuvers around furniture easily and rarely gets stuck. The suction is powerful! I love that it has a feature that senses heavy dirt areas and increases suction in those areas! Its navigation works perfectly and the mapping feature is quick and easy to set up. I truly don’t understand why they would discontinue making this vacuum. Not everyone needs one that mops as we have mostly carpet in our living areas so it’s nice to have a vacuum that...

July 30, 2026

From Dyson

Response from Dyson Customer Service

Thank you for taking the time to share your experience! We're thrilled to hear that your vacuum has been performing so well on your carpets and around... Read More

Dyson Customer ServiceJuly 30, 2026

Overall great, weird mapping

The suction and lack of one-time use bags/filters to be excellent. This is completely inline with the other Dyson vacuums that I have used. However, I find the mapping and maneuvering to be somewhat haphazard so I tend to watch to see what it's doing. The edge cleaning is much better than the alternatives with actually vacuum functionality along the walls, vs. the spinning 'brushes' to flick dirt to the suction on others. Overall, it's a smaller footprint, quieter, better suction, and easy to kn...

July 27, 2026

From Dyson

Dissapointed

Would Not Recommend

I used it for three weeks and decided to return it. The robot does not vacuum to the standard I expected, especially since I own two Dyson cordless vacuum cleaners. It has a very short battery life, and the app is disappointing. During the three weeks I used it (about 8–10 times), it got stuck in a corner twice.

July 19, 2026

From Dyson