Ratings & Reviews for Diamond Express Jamestown 36-in W x 34.5-in H x 24-in D Natural Light Brown Stained Base Fully Assembled Plywood Cabinet Recessed Panel Shaker
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Jamestown Diamond Express cabinets offer a mix of quality and value. Some customers reported the cabinets exceeded their expectations, praising the sturdy construction, smooth finish, and high-end appearance. However, others experienced quality issues like dents, scratches, and misaligned doors. The cabinets may provide good value if received in good condition, but the quality and consistency seem inconsistent based on the reviews.
Customer review summary generated by AI, including incentivized reviews.Horrible Customer Service
Would Not RecommendDo not waste your time. No complaints about the quality of the cabinets, but the customer service is horrible. These cabinets are shipped directly from the vendor. The link between Lowes and the vendor is almost non-existent. The delivery date Lowes gives you is meaningless. Lowes will back up the delivery time listed in their system because they don’t know any better. They may even refuse to contact the vendor on your behalf. If it not delivered on time, they will blame the vendor, they wi...
From Jamestown 33-in W x 34.5-in H x 24-in D Coastline Brown Stained Drawer Base Fully Assembled Plywood Cabinet Recessed Panel Shaker Verified Purchaser
We're sorry to hear about your experience. Please email us at consumercaremb@masterbrand.com so we can follow up with you personally. We wil...
We're sorry to hear about your experience. Please email us at consumercaremb@masterbrand.com so we can follow up with you personally. Thanks...
Thank you for taking the time to review our cabinet. We appreciate the five star rating. Thank you and have a great day!From Jamestown 15-in W x 42-in H x 12-in D Retreat Green Painted Wall Fully Assembled Plywood Cabinet Cut for Glass Shaker Verified Purchaser
Thank you for contacting us with your concerns. We are sorry to hear about the issues you experienced with your cabinet order and certainly understa...
plywood cabinet cut for glass
Would Not Recommendno stars should this product receive or any other items from this vendor. Poor quality, broken doors, cracked frame. Price is high because of glass doors but glass is not included. No link to order glass. who in the world will buy expensive cabinet and no glass. total scam!!! I returned without hesitation I don't recommend this to purchase.
Thank you for your review. We are very sorry to learn that you had such a negative experience with the condition that you received your cabinetry. Pl...
Not Great Quality for the Price
Would Not RecommendTruly disappointed with these cabinets for the cost. I ordered a total of six cabinets, each one of them either required a lot of adjustment or have visible flaws. Let's first start with the color - the color I received looks NOTHING like the color in the photos. While the photos look like a true gray, what I received was a blue gray, with an emphasis on blue. And while there is a claim that these cabinets "ship" in five days, that is far from accurate. And then somehow my phone number was giv...
Thank you for your review. We are very sorry to learn that you had such a negative experience with the condition that you received your cabinetry. Yo...
Thrilled with my purchase
Would RecommendThrilled With My Jamestown Diamond Express Cabinets! Exceeded Every Expectation I was initially hesitant to purchase the Jamestown Diamond Express kitchen cabinets after reading some of the poor reviews, but I am over the moon happy that I took the risk—these cabinets are fantastic! They were delivered right on time and packaged extremely well. Every piece arrived in perfect condition with no scratches, dents, or defects. The craftsmanship is impressive, and the cabinets met (and honestly exce...
From Jamestown 36-in W x 36-in H x 12-in D White Painted Wall Fully Assembled Plywood Cabinet Recessed Panel Shaker Verified Pro
Thank you for taking the time to write a review on your new cabinet. We appreciate your business and do thank you for buying your cabinets at Lowe’s....
Thrilled with my purchase
Would RecommendThrilled With My Jamestown Diamond Express Cabinets! Exceeded Every Expectation I was initially hesitant to purchase the Jamestown Diamond Express kitchen cabinets after reading some of the poor reviews, but I am over the moon happy that I took the risk—these cabinets are fantastic! They were delivered right on time and packaged extremely well. Every piece arrived in perfect condition with no scratches, dents, or defects. The craftsmanship is impressive, and the cabinets met (and honestly exce...
From Jamestown 36-in W x 34.5-in H x 24-in D White Painted Base Fully Assembled Plywood Cabinet Recessed Panel Shaker Verified Pro
It is so nice to hear from our satisfied customers. Thank you for your review and for shopping at Lowe's. ThanksFrom Jamestown 24-in W x 96-in H x 24-in D White Painted Pantry Fully Assembled Plywood Cabinet Recessed Panel Shaker Verified Pro
It is so nice to hear from our satisfied customers. We hope that you enjoy your new cabinets for years to come. Thank you for the great review and fo...
Thank you for your review. Please email us at consumercaremb@masterbrand.com so we can understand what you are looking for and assist you person...
Do not order these!
Would Not RecommendAfter waiting a month and a half for our cabinet order, I was finally told by Lowe’s that they were unable to reach the supplier and recommended I cancel the order because there was no estimated shipping date. During that time, I had to call multiple times, sit on hold, and get transferred between departments with no proactive communication from Lowe’s. When I asked if they would offer any kind of compensation for the delay and poor communication, a manager said no. Extremely disappointing exper...
From Jamestown 27-in W x 36-in H x 12-in D Retreat Green Wall Fully assembled Plywood Cabinet Recessed Panel Shaker
Thank you for your review. We are very sorry to learn that you had such a negative experience with your order. Please know that we value your feedbac...
Never received cabinets
Would Not RecommendI got the shipping notification for my cabinet order, but no tracking information. The estimated delivery date came and went with no cabinets delivered. Lowe's canceled and refunded my order and told me to re-order them, but won't honor the sale price of my original order. Will be looking elsewhere for my next order and wouldn't recommend purchasing cabinets from Lowe's to anyone.
From Macaulay 24-in W x 42-in H x 12-in D White Painted Wall Fully Assembled Plywood Cabinet Recessed Panel Square Verified Purchaser
Thank you for bringing this to our attention. We’re truly sorry to hear about the issues you experienced with your cabinet order and understand how f...
Thank you for your review. We are sorry to hear about the issues you experienced with your cabinet order and certainly understand your frustration. Y...