Ratings & Reviews for Dial Gold Antibacterial Defense 11 -fl oz Gold Antibacterial Hand Soap
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this liquid hand soap for its effective germ-killing properties, pleasant fresh scent, and ability to clean without drying skin. Many highlight the 99.9% bacteria elimination as the primary reason for loyalty, noting it eases germ anxiety and leaves hands feeling clean and soft. The non-overpowering fragrance and moisturizing formula are frequently mentioned as standout features. Reviewers consistently describe it as a trusted, affordable household staple with strong repurchase intent. A small group reports dissatisfaction with a recent formula change, citing skin irritation or reduced lathering, and some mention occasional pump issues. Overall, most customers consider it a reliable, effective choice for daily hand hygiene.
Customer review summary generated by AI, including incentivized reviews.Gets the Job Done
Would RecommendSmells good and gets the job done.
Verified Purchaser
Smells good
Would RecommendLove the soul
Verified Purchaser
Typical handsoap
Would RecommendGood scent. Does the job. Doesn't dry hands out
Verified Purchaser
Good soap
Would RecommendCheap but good
Verified Purchaser
Non Working Pump !
Would Not RecommendI Agree With Everyone Else. The Pump Doesn't Work, & No Direction On How To Engage It ! I Will Not Be Buying Dial Hand Soap AGAIN ! I’ll Buy Method For Me, And Soft Soap For My Husband. I Guess I Will Be Pouring This Into The Empty Soft Soap Dispenser, So We Can Use It. Very Disappointed In Dial. I Thought Ya’ll Were Better Than This.
From dialsoap.com
USA OFFICIAL PARTNER OF YOU U.S. SOCCER ⚽
Would RecommendCruelty free international, pH balance, dermatologist tested, 100% recycled plastic bottle,
Verified Purchaser
Smells nice.
Would RecommendNice smelling hand soap
Verified Purchaser
Hand soap
Would RecommendI keep these by every sink and one in the shower
Verified Purchaser
Dispenser does not functiion.
Dispenser will not function. No instructions. No indication of how to engage
From dialsoap.com
Hi, thank you for bringing this to our attention. We understand how frustrating it can be when a dispenser does not function as expected, especially w... Read More
Liquid Hand Soap Feels Like Water
You’re trying to pull a fast one on us by diluting the liquid hand soap. It’s practically useless. I won’t be buying it again. It’s a shame. You used to be the leader in soap. Now your product is like colored water.
From dialsoap.com
Thank you for taking the time to share your feedback about Dial® Antibacterial Liquid Hand Soap, Gold. We regret that the product did not meet your ex... Read More
Can't get the pump to work. I have used pump dispensers most of my life. Turn to the left, pops up, starts pumping. Not this one. Ugh.
From dialsoap.com
Hi, thank you for bringing this to our attention. We understand how frustrating it can be when a pump dispenser does not work as expected, especially ... Read More
Complaint
Would Not RecommendI bought this soap a few days ago. Huge disappointment, not expected from a Dial product.The soap is so diluted, is like washing your hands with colored water, no suds, just watery golden liquid. Shame,shame shame !!!!! I shall tell everybody about this insulting experience.
From dialsoap.com
Hi, thank you for sharing your feedback. We understand how disappointing it can be when a product you've trusted does not perform as expected. Your co... Read More
No pump no soap
Would Not RecommendPump doesn’t work. Pushed pulled twisted no go on getting soap to come out of pump. Dial, you should go svrecsll on those non functional pump bottles. Where is your quality control on the manufacturing line?No pump no dos
From dialsoap.com
Thank you for bringing this issue to our attention regarding Dial® Antibacterial Liquid Hand Soap, Gold. We understand how frustrating it can be when ... Read More
I usually buy your hand soap. However, lately the pump to dispense it does not work right. I can't get it to dispense at all. Now I'm ready to switch to Softsoap brand. It's comparable in price for the 7.5 oz product. I'll be buying the other product from now on. Not gonna fool with Dial anymore. I wouldn't recommend it to anyone else.
From dialsoap.com
Thank you for being a regular user of Dial® Antibacterial Liquid Hand Soap, Gold. We understand your frustration with the recurring pump issues and ap... Read More
Will not open or pump?
Would Not RecommendI can’t get this to work/pump out?? Extremely frustrating!! No directions either!! I bought a pack of 4 for this??!! I’ve used it before this and never had a problem. What’s wrong with this??
From dialsoap.com
Thank you for bringing this concern to our attention. We regret to learn about the difficulties you experienced with the pump on Dial® Antibacterial L... Read More
Thank you for sharing your experience with the Dial product. We're sorry to hear about your experience. We understand how frustrating it is when a pro... Read More