Ratings & Reviews for DEWALT XR 3-in 20-volt max Trigger Switch Brushless Cordless Cut-off tool
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this cordless cut-off tool for its impressive power, compact lightweight design, and versatility across metal, drywall, and other materials. Many highlight its ability to handle tough jobs like cutting stainless steel and hardened locks with ease, delivering professional-grade results without bulk. Reviewers commend the sturdy build, thoughtful engineering, and ease of use in tight spaces. A common concern is limited blade availability and rapid wear of replacement blades, with several recommending diamond-coated options. A few report isolated reliability issues or visibility challenges, though most consider the tool a must-have for quick, precise cuts.
Customer review summary generated by AI, including incentivized reviews.Stopped working
Would RecommendBest tool to own, except mine stopped working after a year. Hopefully its a warranty fix.
Same as what others have said. I used it one time, three months later I tried it again. It would just click, light would flash for a second, and not work.
Read before you buy
Would Not RecommendDon't buy this. The tool is useful but will malfunction. It will try to work but will only click. If I keep pulling the trigger, up to 15 minutes, it will work and after that it will work fine until it sits overnight. It was still under warranty and DeWalt said I'd have to pay to have fix it.
Hello. Thank you for taking the time to provide your feedback. I'm sorry you weren't pleased with the DCS438B. Your feedback is valuable as w... Read More
very useful
Would Not RecommendI was a bit skeptical about this tool at first but it has already paid for itself.
Worked a few times, then died
Would Not RecommendI used it for about a year, for a few small-light jobs. I want to grab it to use it the other day, and it’s dead. Just as others have reported the motor jerks the LED flickers and then nothing. I have a lot of DeWalt tools that have taken a lot of abuse and still work great. This tool obviously doesn’t get used a lot so I’m extremely disappointed how it failed. I’m not sure who Dewalt contracted to make these, but hopefully they don’t use them again.
Hello John. I appreciate your feedback on the DEWALT XR 3-in 20-volt max Trigger Switch Brushless Cordless Cut-off tool DCS438B and I'm sorry to ... Read More
good eqipment
Would Recommendworks well.
Verified Purchaser
Does not work
Would Not RecommendI used right after purchase for small project. Now few months later, it does not work. Guide light blinks. Motor does turn at all. I own a large amount of Dewalt tools. I of never had any negative experience. So disappointed and feel like I was ripped off.
Hello. I appreciate your feedback on the DCS438B Cut Off Tool, and I'm sorry to hear it is not working properly. This is not the kind of perfo... Read More
Use once, now it does not work
Would Not RecommendI used once, right after purchasing. I didn’t have a need to use again for almost a year, now that I have a need to use it, It won’t start. I’m so disappointed with this tool. I own an extensive amount of Dewalt tools and now to have this happen is very upsetting. I feel like I was ripped off.
Hello. I appreciate your feedback on the DCS438B Cut Off Tool, and I'm sorry to hear it is not working properly. This is not the kind of performa... Read More
does not work
Would Not RecommendI was excited to use my brand new cut off tool. but upon going to use it the motor would run but the wheel wouldn't spin.
Hello, I appreciate your feedback on the Model DCS438B and I'm sorry to hear the blade won't spin. Please contact support at WECARE@sbdin... Read More
Hello Paul. I appreciate your feedback on the DCS438B Cut-off tool, and I'm sorry to hear that it is not working. This is not the kind of perf... Read More