Ratings & Reviews for Deckorators Grab and Go Classic 6-ft x 36-in White Composite Deck Stair Rail Kit Hardware Included
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product features a sturdy, visually appealing railing system made of durable vinyl material that is easy to install and low-maintenance. However, some customers encountered issues with missing parts or inaccurate product descriptions, leading to frustration and additional installation effort. The instructions were also reported as difficult to follow in certain cases.
Customer review summary generated by AI, including incentivized reviews.Open box missing parts
Would Not RecommendUnion Township Lowes needs closed. This entire order was Ruined due to them. Every single detail about my order was screwed up
Verified Purchaser
Easy of use
Would RecommendEasy to use and clean looking. Better than the ones i had delivered all damamged.
Verified Purchaser
Hello MomF, Thanks for the great rating! We’re so happy you like our product! If there’s anything else that we can do, please e-mail our customer se... Read More
Hard to put together without help
Would Not RecommendI do not like this style of railings, would prefer to buy the aluminum versions
Verified Purchaser
Dear Mark, thank you for taking the time to share your feedback on the Grab and Go 6-ft x 36-in White Composite Deck Stair Rail Kit. We’re sorry to h... Read More
May have to cut product to fit your stair systems.
Would RecommendHad to cut product to fit my stair system;Then fit
Verified Purchaser
Dear Jeff, Deckorators appreciates you taking the time to let us know about your experience and we value your feedback. Cutting the rail to fit is no... Read More
Easy to work with
Would RecommendReally liked the way it looked when we were finished
Verified Purchaser
Hello Fanny, Thanks for the great rating! We’re so happy you like our product! If there’s anything else that we can do, please e-mail our customer se... Read More
Will make your porch look fresh. Very bright white
Would RecommendMakes my porch look great. Sturdy build. Exactly what I was looking for.
Verified Purchaser
Hi Mountaineer32, thank you for the wonderful review! We're so glad to hear the Grab and Go White Composite Stair Rail Kit was exactly what you w... Read More
Stairs rails
Would RecommendThis product is very slick and easy to install. Great quality
Verified Purchaser
Hello Cheryl, Thanks for the great rating! We’re so happy you like our product! If there’s anything else that we can do, please e-mail our customer s... Read More
Good product
Would RecommendVery good product very sturdy and very clean looking
Verified Purchaser
Hello Dman, thanks for the great rating! We’re so happy you like our product! If there’s anything else that we can do, please e-mail our customer ser... Read More
need to check you boxes
I ordered 6 of these (all remaining stock) and when I went to pick up, checked the boxes and found all had been swapped for a post sleeve. No rail kit. Lowe's got scammed. I cancelled my order and placed an order at another store. The second store sent a message that they were out of stock and I could look for alternative. When searching, it showed that a nearby store had 6 in stock. The original store, after refunding me, marked the items back in stock. Someone is going to be very unhappy if th...
Stephanie, Deckorators appreciates your review, and we value your business. Thank you for your diligence. Please e-mail our customer service departme... Read More
That the right parts are in the box, mine were not
Would RecommendIt was what I was looking for. It’s big draw back is five of the eight boxes had either missing parts or the wrong parts in the box. It’s a fourty five minute drive one way to get it straightened out. I believe if I do any more I will open the boxes to make sure that it is right. Also a couple were missing there instructions. It was definitely a learning curve.
Verified Purchaser
Dear Lowe’s Customer, Deckorators appreciates your honest review, and we value your opinions. If there is anything else that we can do for you, pleas... Read More
Inaccurate description of product
Description indicates product is 6’ in length which should be 72 inches it is not it is only 68 inches in length which was very disappointing!!! I wanted to use the railing for both sides my steps which was 33” on each side! I could not because it was not actually exactly 72 inches so that the railing holes would line up! If you going to advertise 6’ then it should be 6’ I think 🤔
Verified Purchaser
Dear Lowe's Customer, We are sorry that this product did not meet your expectations but do appreciate your feedback. Our railing systems are all ... Read More
Railings
Junk! Do not buy! Get the Trex brand
Verified Purchaser
Dear None doe, we are sorry to hear this product did not meet your expectations. If there is anything that we can do, or if you would like to discuss... Read More
Quality product
Would RecommendFast delivery
Verified Purchaser
Dear Cooper, Deckorators appreciates your business and your positive feedback. If there’s anything else that we can help you with, please e-mail our ... Read More
Easy to install and very durable
Would RecommendThis was my first time installing a pre-fabricated railing kit. I felt the kit was easy to install and seems very durable. The finish of the railing was very nice as well. Overall very happy.
Verified Purchaser
Dear MichiganMike, Deckorators appreciates you taking the time to let us know about your experience! If there’s anything else that we can help you wi... Read More
White Composite Deck Stair Rail
Would RecommendQuality product. Easy to install.
Verified Purchaser
Dear Blessed, thank you so much for taking the time to leave an excellent review. Deckorators really appreciates your business. If there is anything ... Read More
Dear No Lowes, Thank you for letting us know about your frustrating experience. We apologize, and please know we share your disappointment. If you h... Read More