Ratings & Reviews for Deckorators Grab and Go Classic 6-ft x 36-in White Composite Deck Stair Rail Kit Hardware Included
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product features a sturdy, visually appealing railing system made of durable vinyl material that is easy to install and low-maintenance. However, some customers encountered issues with missing parts or inaccurate product descriptions, leading to frustration and additional installation effort. The instructions were also reported as difficult to follow in certain cases.
Customer review summary generated by AI, including incentivized reviews.No quality control
Would Not RecommendAs other customers say, customers are using parts then returning…shame on Lowe’s for not checking…Three boxes were like this…waste of my time…also bracelet covers just will not go on with the 1/16 of inch little clip that is on them…still haven’t got them on.
Do not recommend
Would Not RecommendClip on covers do not stay clipped on, client sent me a video after a week of them all falling off. Had to buy similar railings from another store that were superior quality. Posts and all brackets.
Dear Rob, thank you for taking the time to share your experience. We are sorry to hear that the clip-on covers on your Grab and Go Classic railing ki... Read More
Check the box before buying
Would RecommendPlease be aware that some Lowes customers appear to be purchasing kits using the pieces they need from them and then returning the incomplete kits back to the store. These incomplete kits are then stocked back on the shelves. I’ve needed to return 3 separate kits that were missing brackets, screws etc. One had railings that were clearly cut and the excess had been put right back in the box and retuned. The product is great but don’t leave the store without opening the boxes and thoroughly check...
Dear Valued Customer, Thank you for letting Deckorators know about your experience. Please contact us at CustomerService@Deckorators.com, if you ... Read More
Check the actual measurements
Would RecommendI bought the deck rails and the stair rails. Most important thing to note is while they 6Ft they are actually 68", 4 inches shorter. Should be called out better.
Dear SteveO, Thank you for your feedback. We are sorry that the Classic Grab & Go Rail Kit did not meet your expectations regarding the advertise... Read More
No more painting
Would RecommendGives steps a finished look
Verified Purchaser
Dear Honey, Thank you so much for your wonderful review. Deckorators really appreciates your business and we’re glad that you enjoy this product! If ... Read More
Terrible design and quality
Would Not RecommendI'm a Contractor, ive installed all different types of gates, railings, and decking, the customer chose this one for our deck build, the angle bottoms out after a small amount, anything over 3 steps starts to flex, its advertised as 6' when its 5' and some change, all the screws are square heads.
Dear ajs contractors llc, thank you for letting Deckorators know about your frustrating experience, and we appreciate your feedback as a contractor. ... Read More
Follow directions
Would RecommendEasy to install. Packaged and shipped in plastic made it easy to see product before purchase.
Verified Purchaser
Dear Lowes 15 Rewards, Thank you so much for taking the time to leave an excellent review. Deckorators really appreciates your business. If there is ... Read More
Very good product for stairs and looks great
Would RecommendVery good instructions and easy to assemble and was easy to cut to fit
Verified Purchaser
Dear Deek, Deckorators appreciates your business and your positive feedback. If there’s anything else that we can help you with, please e-mail our cu... Read More
Dear Bans, Thank you for your feedback. We’re sorry to hear that several boxes appeared to have been previously opened or returned and that you exper... Read More