
Ratings & Reviews for CRAFTSMAN WS2200 25-cc 2-cycle 17-in Straight Shaft Attachment Capable Gas String Trimmer
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers are divided on this trimmer. Many praise its lightweight design, easy operation, and value for the price, noting it works well for residential use when functioning properly. However, a large portion report serious durability concerns, with units failing prematurely—stopping after months or refusing to start. Common complaints include difficult string replacement, shaft issues, and overall cheap build quality. Despite strong positives on usability and affordability, reliability problems significantly undermine customer satisfaction and loyalty.
Customer review summary generated by AI, including incentivized reviews.Great
So happy
Verified Purchaser
Doesn't work
Would Not RecommendNew out of the box and the cutter head has never worked right. I have to use another head to run the machine. Engine works. Head won't take line or advance line....just broken.
Verified Purchaser
Not easy to start
Would Not RecommendIt doesn’t start very easy so idk if I got a bad one or what but the brush cutter attachment is what I use for it and it helps to cut thick and tall weeds in my yard.
Verified Purchaser
We're sorry to hear about the issues you are experiencing with your equipment. Please contact us directly at 1-855-971-2271 or email craftsmansup...

Terrible
Would Not RecommendUsed it once a week for 3 weeks, haven't even manged to pay it off with affirm, and now it no longer turns over.
We're sorry to hear about the issues you are experiencing with your equipment. Please contact us directly at 1-855-971-2271 or email craftsmansup...

NOPE
Would Not RecommendI've had this for just about a month and used it twice. It starts fine but struggles with normal weeding tasks. The most frustrating thing, the line does not advance with a tap. Every 10 minutes, I have to stop, open the cap and unwind the line. I've restrung it multiple times, all with the same result. I'll be contacting Lowes to see about a return. I cannot recommend this product at all.
Verified Purchaser
We're sorry to hear about the issues you are experiencing with your equipment. Please contact us directly at 1-855-971-2271 or email craftsmansup...

Second Review
Would Not RecommendThe response from Lowe’s to my earlier was to call their help center. I already did and what a joke. Lowe’s says to call Craftsman because Lowe’s only back this thing up for 30 days. I call Craftsman and they say we can’t help either please call this “partner”. That partner won’t answer the phone. I will be taking my business elsewhere
We're sorry to hear about the issues you are experiencing with your equipment. Please contact us directly at 1-855-971-2271 or email craftsmansup...

Great purchase
Verified Purchaser
Easy to crank. String is a little hard to load but works great.
Verified Purchaser
Direct Easy to exact replacement for the one I killed, I was able to repurpose the parts from the old one
Verified Purchaser
Good weed trimmer
Would RecommendIt doesn’t start easy, but very powerful and mows down most things.
Verified Purchaser
We're sorry to hear about the issues you are experiencing with your equipment. Please contact us directly at 1-855-971-2271 or email craftsmansup...