
Ratings & Reviews for CRAFTSMAN V20 20-volt max 10-in Battery 2.0 Ah Chainsaw Battery Included Charger Included
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this chainsaw for its lightweight design and strong cutting performance on small to medium pruning tasks. Most find it ideal for trimming branches and handling limbs up to 10 inches in diameter, noting surprising power for its size. Many highlight effortless handling compared to heavier models and report excellent battery runtime on single charges. However, some users experience recurring chain slipping or detachment issues, and a few report internal gear failure or oil leaks. Despite these drawbacks, the majority consider it an excellent value for light yard maintenance.
Customer review summary generated by AI, including incentivized reviews.Great little guy
It works with my little hands and arm strength. It get the job done when doing small projects.
Verified Purchaser
Decent chainsaw
This chainsaw was different to use since I'm used to using gas saws. But it did the job. I did put a different chain and a 8ah battery (came with a 2ah battery) and it worked way better.
Verified Purchaser
Poor quality
Would Recommend3weeks I have own this chainsaw seem like good quality then started making grinding noise. Return it to Lowe’s no problem got another in return. So far so good.
Verified Purchaser
Look at
Would RecommendLook at what I did with this chainsaw. It is Good!
Great for small and med jobs.
Would RecommendBought this and so glad I did. Excellent help with clean up around my tree line.
Verified Purchaser
Cheap parts that are unavialable
Would Not RecommendThe chainsaw is light and worked great for a short while. The gears started crunching and when I took it apart and found the ground up gear, i was not able to find a replacement rendering the how chainsaw useless.
chan saw
Would Recommendthe only thing I don't like is the pain in a butt because the chain keeps falling off and it's hard to put it back on
great chain saw
[This review was collected as part of a promotion.] Great little chain saw that packs a punch and holds a charge great.
From craftsman.com
STRIPPED GEARS
Would Not RecommendThe chainsaw failed after using two or three times on small limbs The Chain doesn't move anymore I think it is stripped inside The chainsaw housing I would not recommend Buying this chainsaw
From craftsman.com
Hello, valued Craftsman Customer. I appreciate your feedback on the V20* Cordless 10-in Chainsaw Kit With (1) 2.0 Ah Battery And Charger CMCCS610D1, a...
Powerful
Would RecommendPerfect for helping us cut up our tree that fell down.
Verified Purchaser
One more
Would RecommendGreat addition to my cordless craftsman tools
Verified Purchaser
Let me down big time!
I bought this saw last year and only opened it this week to prune some very small trees that were in the way for a new septic tank installation. After maybe 10 cuts of branches less than 6 inches in diameter the gears started whining and grinding. I had oil in it (not included by the way). It really let me down when I needed it the most and it was brand new! Luckily my Craftsman reciprocating saw with pruning blades came to the rescue.
Hello itprojking. I appreciate your feedback on the CRAFTSMAN V20 20-volt max 10-in Battery 2.0 Ah Chainsaw Battery Included Charger Included CMCCS61...

i got this saw foe Christmas of 2025 didn't open till late spring april-may before o could get apple trees trimmed it started sounding like stripped gear. Still turns chain but makes BAD racket not used since
From craftsman.com
Hello, I appreciate your feedback on CMCCS610D1and I am sorry to hear the you are experiencing issues with the gears. Your satisfaction is our top pri...
Leaks Bar Oil
Would Not RecommendGood day, I purchased this chain, worked great for many months, then started gradually leaking bar oil. Now, you fill the bar oil chamber and it empties for new reason. Seriously it was full two days ago and yesterday it leaked everywhere. Disappointed. Top it off, Lowe’s messed up my log in credentials so I had to change email addresses for them, so all prior purchases no record…nice. I took except care of the saw, cleaned it after every use, set it on a separate shelf in our garage. And...
Hello AJ. I appreciate your feedback on the CRAFTSMAN V20 20-volt max 10-in Battery 2.0 Ah Chainsaw Battery Included Charger Included CMCCS610D1 and ...

Gears grinding and safety switch failure
Would Not RecommendShortly after purchasing the trigger became hard to squeeze. Sometimes it would pop and start, others it would not. Now the motor spins, but the chain won't spin. After looking at other reviews it appears to be a common problem. I love craftsman tools, but this is an utter disappointment.
Hello David. I appreciate your feedback on the CRAFTSMAN V20 20-volt max 10-in Battery 2.0 Ah Chainsaw Battery Included Charger Included CMCCS610D1, ...

Hello Paul, your feedback is valuable as we take into consideration every piece of feedback that we come across. We have documented your comments and...