Ratings & Reviews for COWSAR 352-lb Ice Per day Freestanding or Undercounter/Built-in Cubed Ice Maker ( Stainless Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise this ice maker's rapid output, compact design, and quiet operation, with many noting it produces large quantities without requiring a permanent water line. However, a substantial group reports serious reliability issues, with units failing within seven to ten months due to sensor malfunctions, ice melting in the compartment, or complete breakdowns. Most frustrating to reviewers is the unresponsive support from both the retailer and manufacturer, with customers describing being passed between entities without resolution. Despite strong performance when working, recurring failures and poor customer service leave many disappointed, though the majority still value the ice production capability.
Customer review summary generated by AI, including incentivized reviews.Coward Ice maker
Would RecommendShipping was late, when I picked it up at Lowe’s, it was stored on its side, outside of shipping box clearly noted store upright. There was a dent on rear corner from droppage. Ice machine works great, so I decided not to return it for the dent.
Ice machine
Would Not RecommendBought this ice machine a year ago and it needs a sensor. Called Lowe’s in lake city but they will not help you! They say you have to call the manufacturer!!!!!! Will not buy anything from there again
Extremely Noisy
I love everything about this other than the sound levels. putting it under the counter is definitely out of the question for me, which is what I was hoping for.
I was skeptical at first because I looked at many other brands but I am extremely happy with this product.
From 33-lb Ice Storage 100-lb Ice Per day Freestanding or Undercounter_SLASH_Built-in Cubed Ice Maker ( Stainless Steel with Scoop ) Verified PurchaserIncentivized
Easy to use
Would RecommendThis machine does not need a water line to produce ice which makes it very easy to have in a garage or shop that doesn’t have plumbing
From 33-lb Ice Storage 100-lb Ice Per day Freestanding or Undercounter_SLASH_Built-in Cubed Ice Maker ( Stainless Steel with Scoop ) Verified PurchaserIncentivized
it is exactly as described.
Would Recommendwe love how fast it refills, purchased to be able to fill ice chest for trips and just for everyday use
From 33-lb Ice Storage 100-lb Ice Per day Freestanding or Undercounter_SLASH_Built-in Cubed Ice Maker ( Stainless Steel with Scoop ) Verified PurchaserIncentivized
Excellent ice maker
Would RecommendThis has produced more ice than I thought possible. It is a wonderful addition to our kitchen!
From 33-lb Ice Storage 100-lb Ice Per day Freestanding or Undercounter_SLASH_Built-in Cubed Ice Maker ( Stainless Steel with Scoop ) Verified Purchaser
Junk Products and Zero Customer Service
Would Not RecommendBUYER BEWARE! I purchased a Cowsar product that for some reason was No Returns Accepted. It was delivered defective as it didn’t work from day one. Cowsar customer service number never answers, nor returns voicemails or emails. Will never purchase this brand again!!
Ice Maker stopped working after 7 months
Would Not RecommendPROBLEM: Ice maker is 7 months old and stopped working. Internal diagnostic produced error code E2 low refrigerant. A picture of the screen from the ice maker is attached. After spending 4 hours on the phone with Lowe’s and getting a huge run around to 8 or 9 different phone numbers and even having one customer service representative tell me that you have an extended warranty but we can’t help you now, put the unit in storage till November and call us back!!! I finally found out that Lowe’s ...
Last only a short time
Would Not RecommendFrom 22-lb Ice Storage 80-lb Ice Per day Freestanding or Undercounter_SLASH_Built-in Cubed Ice Maker ( Stainless Steel ) Verified Purchaser
Easy installation.
Would RecommendThis machine produces ice like a beast. I highly recommend.