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Counter-Depth Keurig K-Cup Brewing 22.2-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Stainless Steel with Brushed Stainless Handles ) ENERGY STAR Certified

Ratings & Reviews for Cafe Counter-Depth Keurig K-Cup Brewing 22.2-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Stainless Steel with Brushed Stainless Handles ) ENERGY STAR Certified

4.0
802
Review
 4 out of 5
802 Reviews


78% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product has a mixed reception, with both positive and negative feedback. Customers appreciate the sleek design, spacious interior, and convenient features like the built-in coffee maker and hot water dispenser. However, many have experienced issues such as leaks, malfunctioning components, inconsistent temperatures, and poor construction quality. The overall consensus suggests the product has great potential but is undermined by persistent reliability and performance problems.

Customer review summary generated by AI, including incentivized reviews.
802 Customer Reviews

Cafè Products

Would Not Recommend

DON'T PURCHASE! My experience with Café has been extremely frustrating and disappointing. Their Customer Relations Department seems to have different processes and procedures depending on who you speak with. If you take the gamble on purchasing a brand-new Café appliance, you'd better hope you reach someone who is actually willing to help. I have been dealing with issues with my refrigerator for over two year. Instead of replacing the refrigerator and providing me with the product and performanc...

September 21, 2026
Verified Purchaser
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Response from GE Answers

We understand that you're currently in contact with a member of our team. We recommend that you continue to work with us directly.

GE AnswersSeptember 24, 2026

GE_Appliances

Great Features

We enjoy the GE Cafe 22.2 Cu.. Ft. refrigerator and everything works fine. The condenser fan is a little noisy and seems to run a bit excessively. Other than that, it is great.

July 3, 2026

From cafeappliances.com

Response from Cafe_Appliances

We want to clarify some information regarding the sound level of your refrigerator. It is important to remember that newer refrigerators may sound dif... Read More

Cafe_AppliancesAugust 26, 2026

Don’t buy this horrible appliance

Would Not Recommend

[This review was collected as part of a promotion.] already doesn’t work properly - lights are out, water from fridge is warm, side pieces fall out when fridge opens. horrible fridge. save your money and buy literally any other fridge

December 15, 2025

From cafeappliances.com

Sweepstakes
Response from Café _Appliances

We’d like to address these issues you’re having with your refrigerator. Regarding the water – is the water from the hot water dispenser warm instead o... Read More

Café _AppliancesDecember 17, 2025

Leaks

Would Not Recommend

[This review was collected as part of a promotion.] The day they installed the refrigerator the door with the dispenser on it leak water like a waterfall. Getting someone to come and help has been a nightmare. Phone number is almost impossible to get a hold of someone in person. I’ve had the refrigerator six weeks and still have not been able to use the dispenser.

October 23, 2025

From cafeappliances.com

Sweepstakes
Response from GE_Appliances

We would like to assist you with this refrigerator and gather some additional information from you. An agent will be reaching out to you via email. Pl... Read More

GE_AppliancesOctober 28, 2025

Fault Lockout

Would Not Recommend

[This review was collected as part of a promotion.] I try to heat up my Keurig cup, and every time it comes back with a Fault Lockout message, and I cannot heat up the water. I need to turn off the refrigerator and wait 20 minutes to have it reset and then turn it back on to reset the error message

October 13, 2025

From cafeappliances.com

Sweepstakes
Response from Cafe_Appliances

We'd like to help you with your refrigerator's operation. We recommend performing an electronic reset by turning off the breaker for 3 to 5 minutes an... Read More

Cafe_AppliancesOctober 15, 2025

DO NOT BUY LASTS 5 YEARS

Do not buy this refrigerator. We had ours for 5 years and the evaporator went bad which should not happen after 5 years. Also the control board for the screen to make ice and water had to be replaced after 2 years. GE offered us a discount on a new refrigerator because our was old. They said that a 5 year old refrigerator is old. That is pretty much admitting that this appliance has a 5 year lifespan. I could not believe they wrote that and admitted to this. DO NOT BUY. Also read the reviews on ...

September 26, 2025

From cafeappliances.com

Response from GE_Appliances

We are sorry that your refrigerator evaporator stopped working. We see that you are actively working with our team, and we are confident that they wil... Read More

GE_AppliancesSeptember 29, 2025

Cafe

Would Not Recommend

[This review was collected as part of a promotion.] Great refrigerator with good looks and finish. Water is not cold and depth of shelves a little small, probably due to oversized door shelves.

September 5, 2025

From cafeappliances.com

Sweepstakes

Love the keurig and the hot water

Would Recommend

[This review was collected as part of a promotion.] We love the hot water and the keurig feature this is our second one due too Hot water failure.

September 5, 2025

From cafeappliances.com

Sweepstakes

Wasted Space

Would Not Recommend

This is by far the smallest refrigerator I have ever had. The ice maker in the door takes up so much room in the main compartment, let alone the fact that it removes any appreciable door storage.

July 8, 2025

From cafeappliances.com

Response from GE_Appliances

Your feedback is extremely important to us. We will pass these comments regarding the ice maker and internal capacity along to our product team to rev... Read More

GE_AppliancesJuly 15, 2025

Great feature until you have it for a few years

I love certain features of this refrigerator, such as the hot water dispenser and being able to schedule the hot water. However, everything else with this fridge sucks. All of the rubber seals have rotted after a few years. I got it replaced, now everything is icy. The space is limited, which also creates challenges when storing food. Now, after 5 years, it's making random loud noises. The ice maker is horrible; it does not hold much, and you have to constantly take it out and shake it to have i...

July 7, 2025

From cafeappliances.com

Response from GE_Appliances

We are happy that you are enjoying the hot water feature and being able to schedule the hot water. We will however be sure to pass your feedback along... Read More

GE_AppliancesJuly 15, 2025

great features, love the kuregg

Would Recommend

Its great, everything works as expected, except the connection to wifi. I cant get the password to show up on my iphone when I connect to the wifi channel shown on the refrigerator. Also the USB access is hard to reach.

May 12, 2025

From geappliances.com

I regret buying this refrigerator

Would Not Recommend

Closing the bottom freezer is very hard, it has to be slammed shut.

February 15, 2025

From cafeappliances.com

Response from Café_Appliances

We'd like to assist you with your refrigerator freezer door. A member of our team will reach out to you via email to gather more information. Please r... Read More

Café_AppliancesFebruary 18, 2025

I had higher expectations

Would Not Recommend

Looks great and has nice features (hot water and coffee dispenser) but performance is sub par. I’ve had appliance for almost a month and can’t get replacement part (feeezer fan) in and replaced so haven’t had ice or freezer functioning correctly. How this past quality controls is questionable. Additionally it’s very hard to only open one side of the refrigerator and place something on main shelves without having to open both doors. This means you need both hands free. To get something in/ou...

September 3, 2024

From cafeappliances.com

Response from Café_Appliances

We'd like to assist you with your refrigerator and the freezer fan part. You can anticipate receiving an email from a member of our team to request mo... Read More

Café_AppliancesSeptember 5, 2024

Fantastic Fridge!

Would Recommend

I love this fridge! The hot water and Keurig are so convenient! I will only buy cafe appliances for the rest of my life!

August 6, 2024

From cafeappliances.com

Response from Café_Appliances

Thank you so much for this awesome feedback! We're happy to hear you're pleased with your new refrigerator. This means a lot to us. We're pretty fond ... Read More

Café_AppliancesAugust 15, 2024

Not bad

Inside storage was smaller than expectations. Outside is difficult to clean. Users guide is not user friendly.

July 27, 2024

From cafeappliances.com

Response from Cafe_Appliances

We're sorry to know that less than satisfied with the storage space on your refrigerator. To clean the stainless steel surface, please refer to this l... Read More

Cafe_AppliancesJuly 29, 2024

Don’t buy it

Would Not Recommend

They suck, ice dispenser won’t open, ice builds up in the freezer to where the door won’t shut, it pees in the floor everyday, today I’m ordering a replacement fan for the second time.

July 20, 2024

From geappliances.com

Response from GE_Appliances

We expect long and reliable lives from our refrigerators, and it’s inconceivable hearing that you’ve had so many issues with your unit. We are constan... Read More

GE_AppliancesJuly 23, 2024

Not happy with Keurig function. Need improvements

Would Not Recommend

I am not happy with the Keurig part of the unit as it takes way longer than a portable unit to heat up and it is suppose to give you 10 oz of coffee and it is more like an expresso. An update should be made to fix this. After all, that is the only reason why I wanted this particular unit. Otherwise, it is not worth all the extra money to purchase!

July 2, 2024

From cafeappliances.com

Same as 10 years ago

I just bought this to replace my old cafe. The sales people said it was updated and it looks the same as the one from 10 years ago. Disappointed

June 8, 2024

From cafeappliances.com

Response from GE_Appliances

We are apologetic that this refrigerator has not lived up to your expectations due to the updates of this appliance. As we continue to make improvemen... Read More

GE_AppliancesJune 10, 2024

Great except a few things

I love this fridge except for a few things I dislike. Doors not open wide enough. The bottom shelf is tilted aka not flat K-cup/hot water size wish k-cup went to 12 and the hot water could do 32 The precision fill having to hold it the whole time seems silly.

May 26, 2024

From cafeappliances.com

Response from Cafe_Appliances

We appreciate you taking a moment to share your review. We're going to pass along your feedback about the doors and shelves over to our product team. ... Read More

Cafe_AppliancesMay 29, 2024

Great refrigerator

Would Recommend

I purchased the cheaper version 12 years ago. It was time to purchase another one so I upgraded to the higher end version. LOVE IT!

May 16, 2024
Verified Purchaser
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