
Ratings & Reviews for Cafe Counter-Depth Keurig K-Cup Brewing 22.2-cu ft 3 -Door 36-in Wide with Ice Maker ( Stainless Steel with Brushed Stainless Handles ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has a mixed reception, with both positive and negative feedback. Customers appreciate the sleek design, spacious interior, and convenient features like the built-in coffee maker and hot water dispenser. However, many have experienced issues such as leaks, malfunctioning components, inconsistent temperatures, and poor construction quality. The overall consensus suggests the product has great potential but is undermined by persistent reliability and performance problems.
Customer review summary generated by AI, including incentivized reviews.Don’t buy this horrible appliance
Would Not Recommend[This review was collected as part of a promotion.] already doesn’t work properly - lights are out, water from fridge is warm, side pieces fall out when fridge opens. horrible fridge. save your money and buy literally any other fridge
From cafeappliances.com
SweepstakesLeaks
Would Not Recommend[This review was collected as part of a promotion.] The day they installed the refrigerator the door with the dispenser on it leak water like a waterfall. Getting someone to come and help has been a nightmare. Phone number is almost impossible to get a hold of someone in person. I’ve had the refrigerator six weeks and still have not been able to use the dispenser.
From cafeappliances.com
SweepstakesWe would like to assist you with this refrigerator and gather some additional information from you. An agent will be reaching out to you via email. Pl...
Fault Lockout
Would Not Recommend[This review was collected as part of a promotion.] I try to heat up my Keurig cup, and every time it comes back with a Fault Lockout message, and I cannot heat up the water. I need to turn off the refrigerator and wait 20 minutes to have it reset and then turn it back on to reset the error message
From cafeappliances.com
SweepstakesWe'd like to help you with your refrigerator's operation. We recommend performing an electronic reset by turning off the breaker for 3 to 5 minutes an...
DO NOT BUY LASTS 5 YEARS
Do not buy this refrigerator. We had ours for 5 years and the evaporator went bad which should not happen after 5 years. Also the control board for the screen to make ice and water had to be replaced after 2 years. GE offered us a discount on a new refrigerator because our was old. They said that a 5 year old refrigerator is old. That is pretty much admitting that this appliance has a 5 year lifespan. I could not believe they wrote that and admitted to this. DO NOT BUY. Also read the reviews on ...
From cafeappliances.com
We are sorry that your refrigerator evaporator stopped working. We see that you are actively working with our team, and we are confident that they wil...
Cafe
Would Not Recommend[This review was collected as part of a promotion.] Great refrigerator with good looks and finish. Water is not cold and depth of shelves a little small, probably due to oversized door shelves.
From cafeappliances.com
SweepstakesLove the keurig and the hot water
Would Recommend[This review was collected as part of a promotion.] We love the hot water and the keurig feature this is our second one due too Hot water failure.
From cafeappliances.com
SweepstakesWasted Space
Would Not RecommendThis is by far the smallest refrigerator I have ever had. The ice maker in the door takes up so much room in the main compartment, let alone the fact that it removes any appreciable door storage.
From cafeappliances.com
Your feedback is extremely important to us. We will pass these comments regarding the ice maker and internal capacity along to our product team to rev...
Great feature until you have it for a few years
I love certain features of this refrigerator, such as the hot water dispenser and being able to schedule the hot water. However, everything else with this fridge sucks. All of the rubber seals have rotted after a few years. I got it replaced, now everything is icy. The space is limited, which also creates challenges when storing food. Now, after 5 years, it's making random loud noises. The ice maker is horrible; it does not hold much, and you have to constantly take it out and shake it to have i...
From cafeappliances.com
We are happy that you are enjoying the hot water feature and being able to schedule the hot water. We will however be sure to pass your feedback along...
great features, love the kuregg
Would RecommendIts great, everything works as expected, except the connection to wifi. I cant get the password to show up on my iphone when I connect to the wifi channel shown on the refrigerator. Also the USB access is hard to reach.
From geappliances.com
I regret buying this refrigerator
Would Not RecommendClosing the bottom freezer is very hard, it has to be slammed shut.
From cafeappliances.com
We'd like to assist you with your refrigerator freezer door. A member of our team will reach out to you via email to gather more information. Please r...
I had higher expectations
Would Not RecommendLooks great and has nice features (hot water and coffee dispenser) but performance is sub par. I’ve had appliance for almost a month and can’t get replacement part (feeezer fan) in and replaced so haven’t had ice or freezer functioning correctly. How this past quality controls is questionable. Additionally it’s very hard to only open one side of the refrigerator and place something on main shelves without having to open both doors. This means you need both hands free. To get something in/ou...
From cafeappliances.com
We'd like to assist you with your refrigerator and the freezer fan part. You can anticipate receiving an email from a member of our team to request mo...
Fantastic Fridge!
Would RecommendI love this fridge! The hot water and Keurig are so convenient! I will only buy cafe appliances for the rest of my life!
From cafeappliances.com
Thank you so much for this awesome feedback! We're happy to hear you're pleased with your new refrigerator. This means a lot to us. We're pretty fond ...
Not bad
Inside storage was smaller than expectations. Outside is difficult to clean. Users guide is not user friendly.
From cafeappliances.com
We're sorry to know that less than satisfied with the storage space on your refrigerator. To clean the stainless steel surface, please refer to this l...
Don’t buy it
Would Not RecommendThey suck, ice dispenser won’t open, ice builds up in the freezer to where the door won’t shut, it pees in the floor everyday, today I’m ordering a replacement fan for the second time.
From geappliances.com
We expect long and reliable lives from our refrigerators, and it’s inconceivable hearing that you’ve had so many issues with your unit. We are constan...
Not happy with Keurig function. Need improvements
Would Not RecommendI am not happy with the Keurig part of the unit as it takes way longer than a portable unit to heat up and it is suppose to give you 10 oz of coffee and it is more like an expresso. An update should be made to fix this. After all, that is the only reason why I wanted this particular unit. Otherwise, it is not worth all the extra money to purchase!
From cafeappliances.com
Same as 10 years ago
I just bought this to replace my old cafe. The sales people said it was updated and it looks the same as the one from 10 years ago. Disappointed
From cafeappliances.com
We are apologetic that this refrigerator has not lived up to your expectations due to the updates of this appliance. As we continue to make improvemen...
Great except a few things
I love this fridge except for a few things I dislike. Doors not open wide enough. The bottom shelf is tilted aka not flat K-cup/hot water size wish k-cup went to 12 and the hot water could do 32 The precision fill having to hold it the whole time seems silly.
From cafeappliances.com
We appreciate you taking a moment to share your review. We're going to pass along your feedback about the doors and shelves over to our product team. ...
Great refrigerator
Would RecommendI purchased the cheaper version 12 years ago. It was time to purchase another one so I upgraded to the higher end version. LOVE IT!
Verified Purchaser
Good not Great
Would RecommendOverall a good appliance. There a few more advanced features it doesn’t have you’d expect for the price point. Example: it has measured fill for water, but then you have to stand and wait for the water to fill. Our old much lower model fridge had measured fill and then you walk away while it fills. The water volume is also much less so it takes more time to fill.
From cafeappliances.com
Great Features
Would RecommendAbsolutely love this refrigerator! Keurig coffee make is awesome! No regrets!
From cafeappliances.com
We’d like to address these issues you’re having with your refrigerator. Regarding the water – is the water from the hot water dispenser warm instead o...