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Counter-Depth 22.2-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Matte White with Brushed Bronze Handles ) ENERGY STAR Certified

Ratings & Reviews for Cafe Counter-Depth 22.2-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Matte White with Brushed Bronze Handles ) ENERGY STAR Certified

4.0
2678
Review
 4 out of 5
2678 Reviews


77% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The refrigerator has a spacious interior with adjustable shelving and impressive cooling power. Many customers appreciate the sleek design and convenient features like the hot water dispenser. However, some have experienced issues with the ice maker, water dispenser, and cooling performance, leading to reliability concerns. Overall, the refrigerator seems to be a mixed bag, with both positive and negative feedback from customers.

Customer review summary generated by AI, including incentivized reviews.
2678 Customer Reviews

Cafe Symbol

I just received my new GE CAFE refrigerator and the cafe symbol on the freezer door handle is damaged. Some of the color is off.

August 21, 2024

From cafeappliances.com

Quality

Looks great in the kitchen but have only had it for a few weeks

August 18, 2024

From cafeappliances.com

Classic

Would Recommend

Nice fridge minimalist sophisticated looks great and very high end

August 13, 2024

From cafeappliances.com

You won’t get this unwrapped

Would Not Recommend

Overall this will be a suitable unit. I am perplexed on the approach GE has taken with the wrapping of this unit. It is virtually impossible to remove the protective film and this creates an aesthetic that doesn’t match the brand promise and basic customer expectations. This was something that has been very frustrating and event the company we purchased it from stated it is a known issue that Cafe and GE don’t seem to have any interest solving.

August 10, 2024

From cafeappliances.com

Response from GE_Appliances

We are more than happy to provide guidance with removing the protective film on your new refrigerator. On refrigerators with stainless handles, there ... Read More

GE_AppliancesAugust 12, 2024

Not a great start to ownership

Not thrilled as the freezer drawer seems to be out of alignment. We also have frost on the freezer door.

August 9, 2024

From cafeappliances.com

Response from Café_Appliances

We'd like to assist you with your refrigerator. Please refer to the article below for some helpful troubleshooting for the frost and freezer drawer: h... Read More

Café_AppliancesAugust 6, 2024

Don't know what Title you need evaluated.

Would Recommend

Refrigerator hums when the compressor is running. in addition, we were not aware that the sides of the refrigerator are not white, but gray.

August 8, 2024

From cafeappliances.com

Fails often.

Fails often. Requires manual defrosting. Many of the fans had to be replaced. The fault codes and test feature is awesome though. But a regular customer should not have to deal with such troubleshooting issues

August 6, 2024

From cafeappliances.com

Response from Cafe_Appliances

We value this input regarding your refrigerator. We want consumers to be satisfied with our products and any service needs that may arise which is why... Read More

Cafe_AppliancesAugust 7, 2024

Attractive and spacious

Would Recommend

More spacious than I thought it would be, especially compared to our old side by side. The brushed stainless doesn’t hold fingerprints and is very attractive with our dark wood cabinets. I do wish the doors opened a little bit wider to remove bulky things.

August 2, 2024

From cafeappliances.com

Great features!!!

Beautiful 'fridge! - zero degree freezer, 'fridge cools nicely - and it LOOKS good, too!

August 1, 2024

From cafeappliances.com

Response from Cafe_Appliances

We are glad to see that you are enjoying this refrigerator so far. You've made an amazing choice. We're big fans of the appearance and features, our f... Read More

Cafe_AppliancesAugust 8, 2024

Nice looking

Would Recommend

Nice looking unit. Burns through water filters pretty fast and they’re quite expensive. Ice maker is really small and the freezer baskets squeal when you roll them. But-after 9 months of owning it-the unit still runs well.

July 31, 2024

From cafeappliances.com

Installation Process Lacking

Delivery was a disaster. Door came damaged with a promise of replacement but no info of how or when. No user manual provided so I'm clueless how to make it work. In spite of premeasuring it doesn't really fit in the space. All communications are on-line with no human contact except with delivery subcontractors. Really taking the shine off of what I thought was going to make my kitchen look special! And I still haven't a clue about the door or when I'll get the dishwasher that came damaged an...

July 30, 2024

From cafeappliances.com

Response from Cafe_Appliances

We are sorry to hear about your dishwasher door being damaged. We want to help out. We suggest scheduling one of our approved technicians to come out ... Read More

Cafe_AppliancesJuly 31, 2024

Happy with our purchase!

Would Recommend

The refrigerator is gorgeous and I love the upgrade to the handles to black. The video display is also an nice added touch. Seems to make ice frequently and keeps up with demand but definitely not enough if you needed some for a cooler or party. The bin that holds the ice is pretty small. We like the adjustable shelves and has adequate space for both the fridge and the freezer. Haven't used the hot water feature yet because I keep forgetting about it!

July 29, 2024

From cafeappliances.com

Beautiful

Would Recommend

Just received this Fridge. It is beautiful! Love the handles and the computer screen

July 29, 2024

From cafeappliances.com

Love the Cafe Fridge, tho not as much as our first

Would Recommend

We liked the first Cafe fridge so much that we bought another one here. But not as satisfied with this one. Freezer door sometimes doesn't close immediately; had to personally make adjustments and still not 100%. Definitely don't like the new design that has the top drawer of the freezer section running on the edge of the bottom drawer. It squeaks all the time, and we'd rather the top drawer stay back, in the 'unopened' position unless we pull it out (as it was on our first Cafe). All that said,...

July 29, 2024

From cafeappliances.com

Broke in a month.

Would Not Recommend

Freezer stopped working in under a month. Replaced prior lemon

July 27, 2024

From cafeappliances.com

Response from Cafe_Appliances

We're sorry to hear that your freezer stopped working and we recommend scheduling a service appointment with our factory service and repair team by ca... Read More

Cafe_AppliancesJuly 29, 2024

Beautiful, stylish & has an ICE MAKER!!!

Would Recommend

MY FIRST REFRIGERATOR WITH AN ICE MAKER!!! This is a big deal for us and we wanted a refrigerator that was stylish, and a bit smaller than what we had. This is a perfect option for us - counter depth, stainless steel, the CAFE brand, and an ICE MAKER!! We are so excited! I haven't used the hot water option yet, but I will when cold season comes around for tea! Love all the features and couldn't be happier with the purchase - of course, it's new - so we are hoping that this refrigerator last...

July 27, 2024

From cafeappliances.com

Response from GE_Appliances

We are thrilled that you are loving your new refrigerator and icemaker. This is such a beautiful model with many great features that we are happy to h... Read More

GE_AppliancesAugust 9, 2024

Looks good

I love the way it looks. But the freezer doesn’t close very well at times.

July 25, 2024

From cafeappliances.com

Cafe fridge review

Would Recommend

LED lights are very nice. good looking fridge. Good amount of space with designated shelves. Plastic pieces are not as sturdy for price, and doors require significant amount of pressure to close. "precise fill" is misleading, you have to say what amount of mL you want, it doesn't just precisely fill to whatever cup you place there.

July 19, 2024

From cafeappliances.com

Great fridge/freezer

Would Recommend

Plenty of space for a family of six, great water/ice dispenser, quiet, eco friendly, just love it.

July 16, 2024

From cafeappliances.com