Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

Counter-Depth 23.2-cu ft 4 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Matte Black with Brushed Stainless Handles ) ENERGY STAR Certified

Ratings & Reviews for Cafe Counter-Depth 23.2-cu ft 4 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Matte Black with Brushed Stainless Handles ) ENERGY STAR Certified

4.2
315
Review
 4.2 out of 5
315 Reviews


78% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the sleek, elegant design with gray interior and copper accents, spacious layout, and innovative features like the middle refrigerated drawer and auto-fill water pitcher. Most highlight exceptional storage capacity, quiet operation, bright lighting, and convenient filtered cold water access. The middle drawer's versatility for drinks and snacks, three freezer compartments, and self-closing doors consistently enhance daily usability. Some report freezer temperature issues, leaking water, or cosmetic delivery damage, but these concerns remain isolated. Overall, most customers consider it a worthwhile luxury appliance despite minor reliability drawbacks.

Customer review summary generated by AI, including incentivized reviews.
315 Customer Reviews

Love the water autofill and the wall of light!

Would Recommend

I had a refrigerator like this one at the house I sold and I missed it. I had to get a smaller one in order to have all the features I love. (I could only get counter depth to get white.) Since I’m living alone now, I reasoned that I don’t need as much space, but I sure do want the wall of light in the back of the refrigerator AND my favorite feature is the auto fill on the water dispenser. I also prefer the freezer on the bottom like this has.

Was this Review Helpful ?
Was this Review Helpful ?

Beautiful addition

Would Recommend

Absolutely loving my new Cafe refrigerator. It looks beautiful and is configured so well it’s made me more organized. The auto dispenser for water in the door gives me colder water than my last appliance. Hope to enjoy it for years to come.

September 18, 2026

From cafeappliances.com

Great purchase!

Would Recommend

We love our new Café fridge—beautiful, spacious, and a perfect addition to our kitchen!

September 17, 2026

From cafeappliances.com

3 yr Follow Up :(

3 yrs ago we purchased the entire line of Cafe' appliances for our new home. Dish, fridge, oven, micro. NOT worth the up charge and brass badge. Microwave- works well unless air frying it takes 3 times longer than a stand alone fryer. We dont use 1/2 of the other settings Stove- 6 burner/one oven. works well and designed well. WIFI is a nice feature Dishwasher- Buttons on top of door do not light up and if you Bump them with your leg when the door is open its activates program on mode which g...

September 8, 2026

From cafeappliances.com

Response from Cafe_Appliances

We want to help make sure that you enjoy your new appliances. We’ll be sending you an email so that we can gather more information to provide you with... Read More

Cafe_AppliancesSeptember 9, 2026

Buy if it is on sale and manage expectations

Would Not Recommend

We waited 10 years to do a kitchen renno, and I HAD to have all the bells and whistles. We bought all the cafe brand appliances - for me, they are just sooo beautiful and I loved the look. While I like the fridge, I don't love it, and it's probably my least favorite Cafe brand appliance. The shelves inside are very limiting. My old fridge had plenty of shelf room for condiments, deli, meats, fruit, veg, and other items. With the Cafe fridge, I find that I am lacking the storage drawers I want,...

Was this Review Helpful ?
Response from GE Answers

We want to help utilize the space that your have in your new Café refrigerator. This model features a Quick Space shelf that splits in half and slide... Read More

GE AnswersSeptember 4, 2026

GE_Appliances

Five-Star review

Would Recommend

[This review was collected as part of a promotion.] I absolutely love this fridge, it's so versatile. Meat and cheese section in the middle is perfect. The freezer compartment is more than enough space. The main fridge is versatile with adjustable and the top shelves in One of the best features that we absolutely love is the water inside. It's easy to take out and fill the coffee machine. And did i mention its all Wi-Fi and I can change the temperature. on my phone via the App.

September 3, 2026

From cafeappliances.com

Still waiting on delivery

Would Not Recommend

So disappointed in this order. Was supposed to be delivered last Saturday…waited all day…. They called truck broke down 2 miles from our house. Wanted to know if we wanted to “come pick it up”!? Rescheduled for Monday….waited again all day. Saw where they rescheduled it for Saturday. Called store, said they tried to call us. We checked both phones, no call was placed to us. Said there was nothing they could do about it.

Was this Review Helpful ?
Response from GE Answers

For assistance with questions about delivery/installation or other customer service inquiries, please call the Lowe's Customer Care team at 1-800... Read More

GE AnswersSeptember 3, 2026

GE_Appliances

Love this Cafe Line Fridge

Would Recommend

I’m in love with this new girl. I love, love, love the counter depth and the width. I can see everything at first glance, nothing gets lost. Back lighting is ideal! I was apprehensive about the water pitcher, but love that too. My preference was water inside, not in outside. The organization is Superb! Love the third drawer. Freezer and ice maker is great too.

August 29, 2026

From cafeappliances.com

Water pitcher and water filter

Would Recommend

Nice and bold in my kitchen. I've had my appliance for 9 months and need to replace the water filter. Had some issue still working on....the water pitcher is not refilling. I'll attempt to reach someone at CAFE.

August 28, 2026

From cafeappliances.com

Response from Jonathon@Café

We'd like to help out with your autofill pitcher not filling with water. We recommend making sure the water filter cartridge is seated correctly in th... Read More

Jonathon@CaféAugust 31, 2026

Stay Away, Compressor Failure, Terrible Customer S

Would Not Recommend

Only 3.5 years old and a total compressor failure which is supposed to be covered under a 5 year warranty. However getting that warranty honored will require you to quick your job and work full time doing the run around with GE customer service. It's an essential appliance and they act as if it's an ice maker. We equipped our entire new house either GE/cafe and all but the drier have had at least on service visit, and now this Refrigerator. Try to find something else. The appearance is what drew...

Was this Review Helpful ?
Response from Cafe Appliances

We're sorry to hear about the issue with the compressor. We'd like to review and look into your situation closer. Please send us a private me... Read More

Cafe AppliancesAugust 12, 2026

cafe_appliances

Response from GE Answers

We're sorry to hear about the issue with compressor. We'd like to look into your situation closer. Please send us a private message via Faceb... Read More

GE AnswersAugust 12, 2026

GE_Appliances

Do not go for this Fridge

Would Not Recommend

Unfortunately this is my second review on the fridge, my first delivered fridge had uneven doors and was told it was supposed to be like that then the delivers guy some how scratched the front door so deep silver was shining through the length of the door, so I get a replacement the unleveled doors are just a manufacturing problem per the Lowe’s delivery guy because the replacement fridge doors are not level as well, okay googled how to fix it and there others out there with the same problem so ...

Was this Review Helpful ?
Response from GE Answers

We want to help with some information on how to adjust the allignment on your refrigerator. If the doors are uneven on your french-door, bottom-freez... Read More

GE AnswersAugust 5, 2026

GE_Appliances

Problems after two months with product and service

Would Not Recommend

The freezer and beverage drawer have stopped maintaining temperature and everything is melting. Bodewell, the GE service provider, has outsourced to a company for this area. They haven't returned our service call after two days, so not only is GE's product useless so is their service. If you buy this fridge makes sure you buy a second one that is not GE so you have one that works when this one fails.

Was this Review Helpful ?
Response from Cafe Appliances

We would like to assist you with this refrigerator and gather some additional information from you. Please send us a private message via Facebook, In... Read More

Cafe AppliancesAugust 3, 2026

cafe_appliances

Great refrigerator

I love my new refrigerator- It’s beautiful, and functional! Keeps everything cold! My only complaint is I wish it were louder when you leave the door open too long!!!

July 20, 2026

From cafeappliances.com

Response from Cafe

We're thrilled to hear you're enjoying your new refrigerator, and we're glad to hear it's serving you well. We will share your thoughts on the sound l... Read More

CafeAugust 14, 2026

Disappointed

Would Not Recommend

Like another reviewer stated below for 5,000 bucks you’d think this fridge would be white all the way around lol yes I should have realized this while online shopping however I was focused on the front and the black back is so ugly ugggg so for those who don’t do research like me beware the fridge is white and pretty in the front with a black box back which is my fault, so I have it delivered so it will be in perfect condition welllllllllllll that didn’t happen first thing I notice one door high...

Was this Review Helpful ?
Response from GE Answers

We'd be happy to help with your refrigerator. Based on your description, it sounds like the refrigerator and its doors may need to be leveled. Tu... Read More

GE AnswersJuly 17, 2026

GE_Appliances

The two guys were great and a perfect job

Would Recommend

Both guys were very professional unloaded the refrigerator actually let me look at it and approve professionally bought it into the house without damage set up cleaned it up. Tell me about the refrigerator and what I needed to do and wish me a happy safe Fourth of July.

Was this Review Helpful ?

Dreamy!!

Would Recommend

I live this refrigerator. I feel special every time I look at it and open it. It's luxury. It goes so good with my matte black cabinets with gold hardware. Waiting for our stove to arrive. Im gonna have to up my cooking ability, visitors are gonna expect great things out of this beautiful kitchen 🥰

June 30, 2026

From cafeappliances.com