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Standard-Depth 28.7-cu ft 36-in Wide with Ice Maker ( Stainless Steel with Brushed Stainless Handles ) ENERGY STAR Certified

Ratings & Reviews for Cafe Standard-Depth 28.7-cu ft 36-in Wide with Ice Maker ( Stainless Steel with Brushed Stainless Handles ) ENERGY STAR Certified

4.5
745
Review
 4.5 out of 5
747 Reviews


88% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The refrigerator offers an impressive appearance with adjustable lighting, flexible storage, and a convenient water/ice dispenser. However, some customers have experienced quality and reliability issues, such as problems with the ice maker, freezer, and other components failing within a short period of time. The overall quality and durability appear to be inconsistent, with some customers reporting major problems.

Customer review summary generated by AI, including incentivized reviews.
747 Customer Reviews

The two guys were great and a perfect job

Would Recommend

Both guys were very professional unloaded the refrigerator actually let me look at it and approve professionally bought it into the house without damage set up cleaned it up. Tell me about the refrigerator and what I needed to do and wish me a happy safe Fourth of July.

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Looks and Operates Great

We love it so far. The backlit feature is nice, it has lots of room, and does what it is supposed to do - keep food cold.

June 29, 2026

From cafeappliances.com

Great Features

Would Recommend

The refrigerate meets are needs. Love it. Excellent Product

June 28, 2026

From cafeappliances.com

Excellent Product

Great features, Great Layout, Ice Dispenser is working great

June 23, 2026

From cafeappliances.com

Beautiful Fridge

We absolutely love our Café refrigerator. The size is perfect for our family, with plenty of storage space and a thoughtful layout that makes it easy to stay organized. The middle convertible drawer is especially useful, and the LED lighting gives the interior a premium look and makes everything easy to find. My only wish is that there was an option for a second ice maker. The freezer ice maker works well, but having additional ice production for entertaining or larger gatherings would make thi...

June 23, 2026

From cafeappliances.com

It looks good!Annzay

Would Recommend

I can move easier in my kitchen

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DOA Refrigerator

Would Not Recommend

Lowe's delivered this refrigerator with the incorrect handles and didn't ensure it was working before leaving. I now have a refrigerator installed with no handles and a does nothing but light up. It was dead on arrival with no quality control prior to delivery. Lowe's suggested that we schedule a GE technician to repair the fridge. Today, the GE technician confirmed that it is not repairable due to a dead condenser. Replacement refrigerator is an additional special order and scheduled out f...

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Response from Cafe Appliances

For assistance with delivery or installation, please reach out to Lowe's Customer Care at 1-800-445-6937 or send a text to 84109. Read More

Cafe AppliancesJune 3, 2026

cafe_appliances

Quiet operation, nice looking

Would Recommend

Visually pleasing, love the look of the interior. Quiet. We're pleased with the purchase.

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Installation

Would Recommend

The installation crew were outstanding. Best crew we've ever had in our home. The fridge was wrapped better than anything we've ever had delivered before. Very pleased.

May 21, 2026

From cafeappliances.com

Best refrigerator!

Amazing capacity, beautiful inside and out!

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Left Door Will Not Stay Open

Would Not Recommend

This refrigerator was delivered and installed but the left side door will not stay open on its own from the very beginning. We finally got around to calling Lowes installation team to fix it and they would not come out because we didn't call them within 30 days (we have been managing a renovation so we are just now resolving these minor issues).

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Response from GE Answers

We’d like to address the issue you’re having with the door not staying open. The doors are designed to stay open when they’re in a fully-opened posit...

GE AnswersApril 14, 2026

GE_Appliances

Response from Cafe Appliances

We’d like to address the issue you’re having with the door not staying open. The doors are designed to stay open when they’re in a fully-opened posit...

Cafe AppliancesApril 14, 2026

cafe_appliances

Love this refrigerator!

Would Recommend

I love my refrigerator. It looks beautiful, it has lots of room. Love the set up.

April 2, 2026

From cafeappliances.com

Really nice fridge

Would Recommend

This fridge is amazing, and looks great. Fits the space perfectly, and huge interior. The middle refrigerated drawer is so convenient. I really like the water pitcher dispenser and auto-refill. We didn't put any magnets on because it looks so nice.

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Love the inside color!

Would Recommend

Very excited about the sleek look of this fridge! Wish the ice maker worked faster, but overall happy with the fridge!

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Response from Cafe Appliances

The icemaker will produce seven cubes per cycle approximately 100–130 cubes in a 24-hour period. If this is not what you're experiencing, please ...

Cafe AppliancesMarch 6, 2026

cafe_appliances

Buyer Beware, GE will not stand behind product

Would Not Recommend

Received defective product, the box has a dip in it which caused air to get into the freezer and create ice and frost all over the rails and food. I called this in during the GE warranty, but the technicians couldn't figure out the problem. They replaced parts, more parts, the entire freezer drawer, seals, etc. It took 8 months and 6 visits and their TAG team to figure it out. Now GE says it's not under warranty anymore even though it was reported during warranty. The dated picture below sh...

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Response from Cafe Appliances

We're sorry to hear that your fridge is not functioning properly after multiple repairs. We recommend you continue to work with your extended war...

Cafe AppliancesMarch 10, 2026

cafe_appliances

DO NOT BUY, ESPECIALLY FROM LOWES

Would Not Recommend

I bought this during a buy more save more promotion. Within the warranty period the freezer was full of ice and frost. It took GE technicians 6 visits and 8 months to determine it was a defective box and could not be repaired. They took so long that it is no longer under warranty and even though it was reported during warranty they will not replace it. The extended warranty will not replace it either, they will only give back what I paid add since I bought it as a package deal, with other ap...

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Response from Cafe Appliances

We're sorry to hear that your refrigerator is having issues after multiple repairs. We recommend you continue to work with your extended warranty...

Cafe AppliancesMarch 10, 2026

cafe_appliances

Dystopian water filter system

Would Not Recommend

GE uses RFID (Radio-Frequency Identification) digital rights management on their water filter to force you to buy their $55 replacement. Their fridge still doesn’t recognize it. Every single time I replace the filter, the touchscreen throws a “Replace Water Filter” error. There is no manual reset. Last time this happened I had to schedule a service call and wait 30 days. A full month without water or ice from a $4,000 refrigerator — because the fridge couldn’t read its own filter. One of the sug...

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Response from Cafe Appliances

We want to help you with your refrigerator water filter. The RFID is a "Leak-Detecting Sensing Technology" that enables refrigerators to shut...

Cafe AppliancesFebruary 25, 2026

cafe_appliances

Welcome to water filter management hell

Would Not Recommend

GE uses RFID (Radio-Frequency Identification) digital rights management on their water filter to force you to buy their $55 replacement. Their fridge still doesn’t recognize it. Every single time I replace the filter, the touchscreen throws a “Replace Water Filter” error. There is no manual reset. Last time this happened I had to schedule a service call and wait 30 days. A full month without water or ice from a $4,000 refrigerator — because the fridge couldn’t read its own filter. One of the sug...

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Response from Cafe Appliances

We want to help you with your refrigerator water filter. The RFID is a "Leak-Detecting Sensing Technology" that enables refrigerators to shut...

Cafe AppliancesFebruary 25, 2026

cafe_appliances

Dystopian water filter system

Would Not Recommend

GE uses RFID (Radio-Frequency Identification) digital rights management on their water filter to force you to buy their $55 replacement. Their fridge still doesn’t recognize it. Every single time I replace the filter, the touchscreen throws a “Replace Water Filter” error. There is no manual reset. Last time this happened I had to schedule a service call and wait 30 days. A full month without water or ice from a $4,000 refrigerator — because the fridge couldn’t read its own filter. One of the sug...

February 21, 2026
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Response from Cafe Appliances

We want to help you with your refrigerator water filter. The RFID is a "Leak-Detecting Sensing Technology" that enables refrigerators to shut...

Cafe AppliancesFebruary 25, 2026

cafe_appliances