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10 -Cup Programmable Residential Drip coffee maker with Automatic Shut-Off ( Matte White )

Ratings & Reviews for Cafe 10 -Cup Programmable Residential Drip coffee maker with Automatic Shut-Off ( Matte White )

3.9
257
Review
 3.9 out of 5
257 Reviews


78% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The coffee maker has a mix of positive and negative feedback. Customers praise the delicious coffee, built-in grinder, and versatile brewing options. However, some report issues like leaks, grinder malfunctions, and connectivity problems. While most reviews are positive, the recurring problems suggest the product may not be as reliable as expected given its premium price.

Customer review summary generated by AI, including incentivized reviews.
257 Customer Reviews

Uses TOO MUCH coffee per cup

The design is stunning and when you use your own ground coffee, you get fully customzed coffee. BUT there is NO WAY to calibrate the amount of coffee beans used per pot or cup. You can change brew strength all you want, but the amount of beans ground even on “light” is still way too much. It consistently makes too strong a coffee. We need to be able to program the grind dose per strength setting. The coffee output is too much at ANY setting! Basically, each 6 oz of coffee made (I've measured th...

February 9, 2026

From cafeappliances.com

Response from Cafe_Appliances

We want to help you with your coffee maker producing strong coffee consistently. We recommend using fewer coffee grounds for the same amount of water,... Read More

Cafe_AppliancesFebruary 10, 2026

This thing sucks

Would Not Recommend

I have now owned both of your yucking piece of ehit, coffee makers, which neither one of them can heat coffee. I have now had to heat all coffee made from your coffee makers in the microwave to bring to any kind of temperature and after this morning, I will never buy any more of your yucking coffee makers. I have destroyed my kitchen all because your coffee maker will not brew if the brew basket is not closed. Good enough I plan on having a very good weekend taking a shotgun to this yucking piec...

January 16, 2026

From cafeappliances.com

Response from Cafe

We're sorry to hear about the issues you've been having with your coffee maker. We will be sure to share your feedback with the proper teams for furth... Read More

CafeJanuary 21, 2026

Best Christmas Gift!

Would Recommend

Received this as a Christmas gift last month overall I am impressed with the brewing styles and the flavor of my coffee. I love the convenience of the app in getting my coffee set up for the week to brew automatically. A few items I have found since using I would like to mention. 1. There is no heat only or hold function for keeping coffee hot. When it first brews it is perfect however it only last about 45 minutes. After this it is lukewarm at best and requires a heat up in the microwave. 2. ...

January 15, 2026

From cafeappliances.com

Do NOT buy this

Don’t do it. It’s pretty. It looks nice. I fell for it even after reading some bad reviews. Unless they change the engineering of the bean hopper; it won’t work. I bought one brand new, it wouldn’t grind. GE sent another, brand new, it wouldn’t grind. Worse part? You had to turn the entire contraption upside down to empty out the beans. I ordered an entire GE Cafe Suite. I bought this as an add on. Now I’m nervous, I’ll be honest.

December 31, 2025

From cafeappliances.com

Response from Cafe Appliances

We would like to assist and gather some more information. A member of our team will be reaching out to you via email. Please respond at your earliest ... Read More

Cafe AppliancesJanuary 7, 2026

Don't Buy

Would Not Recommend

Terrible product. Less than a year old and leaking water. Has had issues since I got it where you have to add beans or water when it wasn't the case. Looks great but not great design for the purpose. I'm no buying Cafe appliances again.

December 26, 2025

From cafeappliances.com

Response from Cafe_Appliances

We'd like to assist with your coffee maker leaking water. We will be reaching out to you via email to gather additional information. Please respond to... Read More

Cafe_AppliancesDecember 31, 2025

We love this machine

Would Recommend

[This review was collected as part of a promotion.] This machine is great. Once we found the grind time on the app, it became even more perfect. The flavor of fresh ground coffee can not be beat. There are so many options that the perfect cup is possible. We also love the delay brew so we can wake up to the aroma of our freshly ground and brewed perfect cup. The carafe keeps the coffee warm for the better part of 2 hours, more if it is full. The water reservoir is so easy to clean and fill. Thi...

December 24, 2025

From cafeappliances.com

Sweepstakes

MACHINE IS COMPLETELY USELESS

Would Not Recommend

THIS PRODUCT IS COMPLETELY USELESS. ALL IT DOES IS BREW HOT WATER. THE BEANS CANNOT MAKE IT INTO THE GRINDER. EVEN WHEN YOU STUFF THE BEANS IN, THEY DON'T EVEN GRIND, JUST TURN IN THE GRINDER. DO NOT ORDER THIS PRODUCT IF YOU WANT COFFEE

December 20, 2025

From cafeappliances.com

Response from Cafe Appliances

We would like to assist and gather some more information. A member of our team will be reaching out to you via email. Please respond at your earliest ... Read More

Cafe AppliancesDecember 22, 2025

Be advised

Would Not Recommend

[This review was collected as part of a promotion.] This brewer makes pretty good tasting coffee, however, there are some drawbacks. 1) the cost of this brewer is quite expensive. 2) I have only been using this brewer once per day (and NOT every day) for the last 6 months, and despite the fact that I meticulously clean the carafe with EVERY use, it is stained inside and on the plastic lid. 3) It is extremely labor intensive to keep the coffee shute cleaned out so it will function properly. 4) Br...

December 18, 2025

From cafeappliances.com

Sweepstakes
Response from Cafe Appliances

We will pass on your comments about the unit’s upkeep that you mentioned to our product team so they may review. We would like to help with the care... Read More

Cafe AppliancesDecember 22, 2025

CAFE - Creative Coordination

Would Recommend

[This review was collected as part of a promotion.] The coffee maker completes our CAFE kitchen appliance collection! Fresh ground and brewed coffee is the best! The grinder doesn't seem to feed the beans in very well - they have to be manipulated. Maybe that will change over time?

December 16, 2025

From cafeappliances.com

Sweepstakes

STILL LEARNING

Would Recommend

[This review was collected as part of a promotion.] [Employee of cafe_appliances] I'M STILL LEARNING BUT SO FAR IT IS GOOD PRODUCT, BUT I NEED TO LEARN ON HOW TO USE THE FEATURES MORE. I STILL CAN NOT GET THE GRINDER TO STAY OFF(?)

December 10, 2025

From cafeappliances.com

Sweepstakes

Easy to use and great coffee

Would Recommend

Very happy with this coffee maker. It's easy to use. The grinder makes for a fresh cup every morning. When guests come, switching to making a full carafe, while still having the "Grind' feature, is quick and easy. Coffee comes out delicious and quick every morning. (My only issue, the time setting never stays at the correct time, no matter how many times I set the clock).

December 6, 2025

From cafeappliances.com

Love this coffee maker!

Would Recommend

[This review was collected as part of a promotion.] So far I am loving this coffee maker! I am a bit of a coffee snob. This was easy to set up, and easy to use. I love the strength options. Cleaning and maintaining is quick and easy! This is a huge improvement over my last bean grinding coffee maker.

October 23, 2025

From cafeappliances.com

Sweepstakes

Love this coffee maker/grinder!

Would Recommend

[This review was collected as part of a promotion.] Best coffee maker + Grinder! I love that you can make a pot or just a cup and the coffee if just delicious! First time using a grinder and the experience is unmatched!

October 23, 2025

From cafeappliances.com

Sweepstakes

Brand new and still evaluating

Beautiful presentation and it seems to be working well so far. Experiencing learning curve to get the settings using different beans, suited to my taste. I haven’t gotten it right, yet. I haven’t experienced difficulty cleaning or leaking which are widely experienced by many according to the reviews I’ve read, but waiting to see how it works over time

October 19, 2025

From cafeappliances.com

Wow!

Would Recommend

[This review was collected as part of a promotion.] I just wish I bought this 30 years ago instead of just a few days ago. 👍

October 7, 2025

From cafeappliances.com

Sweepstakes
Response from GE_Appliances

We are excited that you are loving your new coffee maker. This is such a beautiful model with many great brewing features that we are happy to hear yo... Read More

GE_AppliancesOctober 9, 2025

Great features

[This review was collected as part of a promotion.] Makes great coffee. I had been using Keruigs for years and had brewed coffee in a while. This is easy and convenient.

October 5, 2025

From cafeappliances.com

Sweepstakes

Minor irritant

Would Recommend

I utilize 1:15 ratio of water to beans. The machine always asks me to add water. A minor irritation but I do not know how to accept my judgement.

September 29, 2025

From cafeappliances.com

Good machine, not the absolute best, but good!

Would Recommend

[This review was collected as part of a promotion.] Would prefer a larger bean storage hopper. Would also like to be able to adjust the amount of beans that are ground for a pot of coffee, this option is not available and I feel like it grinds more than as needed. Otherwise, the coffee taste great in the machine looks nice on the countertop and it’s easy to use

September 24, 2025

From cafeappliances.com

Sweepstakes

Stopped working less than one year

Would Not Recommend

I have had this coffee maker for less than one year. The grinder completely stopped working. I’ve disassembled it twice and cleaned it every which way I can. Still will not work. I do not recommend this to anyone. You will be wasting your money.

September 10, 2025

From cafeappliances.com

Response from Cafe_Appliances

We'd like to help you with your coffee maker. We recommend calling our small appliance team at 1-877-813-3537.

Cafe_AppliancesSeptember 12, 2025

Grind volume

Machine, (it’s only been 2 days) makes great coffee and is easy to set up and use. I wish there was a way to control the volume of coffee grinds, as my basket was over full on the second pot, yes, I emptied it between pots. Otherwise, the machine is very visually, appealing, and so far functionally awesome

August 25, 2025

From cafeappliances.com