Ratings & Reviews for Cafe 10 -Cup Programmable Residential Drip coffee maker with Automatic Shut-Off ( Matte White )

Do not update or use SmartHQ app

Had it for two days, loved it and made great coffee. Downloaded the SmartHQ app and connected it with the app and then it said the maker needed an update. I updated it and now the coffee maker won’t work. I called and spoke with 5 different people and they all just kept sending me to other people until the me lady said I just have to replace it but since I didn’t get it from them directly they won’t fix it. Will never buy anything from this brand

Doesn’t work

I have the entire suite of the GE Café appliances and I bought this Coffee maker in December and already the grinder is having trouble and I can’t use it anymore and have to put in a ground coffee which was not the point of buying this machine. I’m really disappointed.

Flawed Grinder Makes Terrible Coffee

A lot of good about this machine but at the end of the day, it just can't brew a consistent and good cup of coffee due to a severely flawed grinder design. Beans rarely feed properly leading to weak & watery coffee or non-stop "Add Beans" error. Manufacturer recommends using only light beans to solve this which is totally ridiculous, especially at this price point. The remote features are totally useless since you have to be right there babysitting the grinder. So disappointed.

My IQ is lacking

Slightly complicated to use. Some mornings it will brew on timer, some not

Worked for 2 years

Worked pretty good for 2ish years, stopped grinding beans even after cleaning. There are better options at a lower price point, this had a lot of potential but it's not worth the price.

Worth another investment

We love the coffee we get from this coffee maker!! However, this is the 2nd one we have purchased in just over a year. The first one stopped working on us. We took a chance on buying this a second time. If it lasts longer than the first, we will update the rating to 4 or maybe even 5 stars.

Makes an excellent cup of coffee.

This coffee maker replaced our high end Keurig that had both k-cup and carafe. We would grind the beans in the morning in a separate grinder, fill the basket and wait 15 minutes for the coffee, which was “above average” in taste. With this coffee maker we put in fresh beans the night before and when we wake up there is a hot, fresh, delicious carafe of coffee waiting for us.

Exceeded expectations

A small learning curve, but after that I have really enjoyed this machine. Brew temp, size, grind - all adjustable! Older grind-and-brew had to be cleaned constantly, but the design of this machine prevents steam from getting into the grinder and the machine stays clean. It took a lot for me to convert from my Moccamaster, but I'm glad I did!

makes good coffee but replacement parts unobtainab

makes good coffee and I really wanted to like it! But replacement parts are unobtainable. The O ring sealing the water reservoir and filter cartridge wears out quickly and you won't be able to find a good replacement. Bummer! GE should offer O ring replacements along with cartridges, maybe 1 O ring for every 3 cartridges because that's about how often I had to scour the internet to find the right one. Not worth the hassle.

Don't spend the money on this

I loved this coffee maker until it stopped grinding. I cleaned it per the manual, etc. No matter what I did, no grinder. It does make good coffee but issues with the water container leaking and the grinder quitting make me wish I hadn't paid so much money for a coffee maker. I will go back to the Cuis.....rt grind and brew for a lot less money. From everything I've read, there is no point in calling support or hoping they will stand behind their product. So disappointed.

Great coffee machine

Very please with the product and it makes a great cup of coffee. It looks so beautiful on my counter.

2nd coffee maker and it stopped after 2 months

This was our second coffee maker as our first one was replaced after it stopped working. This one stopped working after two months. I love the concept, especially the turning it on from bed, but if it doesn't work and I can't have my coffee and then it’s just a useless appliance.

Mold build up

When the product was new it ran great and looked great. What a great concept. Over time I noticed some issues. When grounds get into the basket holder it is difficult to clean out. It is also difficult to clean out the bean holder, essentially need to run it empty first. The BIGGEST ISSUE is that the lid for the carafe began to build up mold and gunk. There is no way to clean it out. Also notice some black stains in the inside of the carafe, more than usual. Noticed today that the marks were som...

Great until it wasn't

Loved this machine until I did standard maintenance, and now it leaks to the point that it's unusable. For the price, it should have lasted longer than 19 months.

Upgraded our morning brew

After our daughter brought her friends home for big breakfast, we realized single serve coffee was not ideal. After doing a lot of research we decided that a grind and brew coffee pot was the direction we wanted to go. The Cafe Specialty Grind and Brew looked to hit all of our (wants). It looks awesome and matches our appliance line. The grinder is a little loud but not overly (probably typical for any grinder), but it grinds perfectly and allows for grind choice. The ten cup capacity is fine...

Uses TOO MUCH coffee per cup

The design is stunning and when you use your own ground coffee, you get fully customzed coffee. BUT there is NO WAY to calibrate the amount of coffee beans used per pot or cup. You can change brew strength all you want, but the amount of beans ground even on “light” is still way too much. It consistently makes too strong a coffee. We need to be able to program the grind dose per strength setting. The coffee output is too much at ANY setting! Basically, each 6 oz of coffee made (I've measured th...

This thing sucks

I have now owned both of your yucking piece of ehit, coffee makers, which neither one of them can heat coffee. I have now had to heat all coffee made from your coffee makers in the microwave to bring to any kind of temperature and after this morning, I will never buy any more of your yucking coffee makers. I have destroyed my kitchen all because your coffee maker will not brew if the brew basket is not closed. Good enough I plan on having a very good weekend taking a shotgun to this yucking piec...

Best Christmas Gift!

Received this as a Christmas gift last month overall I am impressed with the brewing styles and the flavor of my coffee. I love the convenience of the app in getting my coffee set up for the week to brew automatically. A few items I have found since using I would like to mention. 1. There is no heat only or hold function for keeping coffee hot. When it first brews it is perfect however it only last about 45 minutes. After this it is lukewarm at best and requires a heat up in the microwave. 2. ...

Do NOT buy this

Don’t do it. It’s pretty. It looks nice. I fell for it even after reading some bad reviews. Unless they change the engineering of the bean hopper; it won’t work. I bought one brand new, it wouldn’t grind. GE sent another, brand new, it wouldn’t grind. Worse part? You had to turn the entire contraption upside down to empty out the beans. I ordered an entire GE Cafe Suite. I bought this as an add on. Now I’m nervous, I’ll be honest.

Don't Buy

Terrible product. Less than a year old and leaking water. Has had issues since I got it where you have to add beans or water when it wasn't the case. Looks great but not great design for the purpose. I'm no buying Cafe appliances again.