Ratings & Reviews for Bruce America's Best Choice Butterscotch Red oak 3/4-in T x 3-1/4-in W Smooth/Traditional Solid Hardwood Flooring ( 22-sq ft / Carton )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers report a stark divide: while many praise the finished floor's beauty, rich grain, and durability, a substantial portion struggle with widespread manufacturing defects including warped, split, and bowed boards with missing or damaged joints. Reviewers consistently note 10-20% waste rates, forcing extra purchases to complete projects. Despite these frustrations, those who sorted through defects often find the final result worth the effort, with the scratch-resistant surface and color matching delivering on aesthetic promise. However, the high defect rate and labor burden significantly undermine perceived value, making the overall experience feel unreliable rather than a straightforward purchase.
Customer review summary generated by AI, including incentivized reviews.High quality and appearance
Would RecommendAppearance and consistency was exceptional. Not a single damaged piece in 19 cartons. Great variety of grain and coloration. Very pleased with how the installation went. Angle nail air tool using 1.5" cleats is a must. Used synthetic roof underlayment as moisture barrier.
Verified Purchaser
It’s absolutely beautiful!
Verified Purchaser
Horrible Experience
Would Not RecommendHorrible process in having people who know nothing about installing hardwood floors, come measure for the install products. Bought all the install products and had to battle to get it “proven” to the 3rd party installers that we had all the proper installation products and they were in our home being “acclimated” to the appropriate temperature. Then when the installer finally did come to install the hardwood floor, we were told it wasn’t possible because the floor wasn’t flat enough. One month ...
Verified Purchaser
High quality and great price!
Would RecommendGreat quality,beautiful color!
Verified Purchaser
Loowwes fountain Colorado
Lowes Fountain Colorado is the best, most friendly, cheerful and helpful store in America. The staff are cheerful, courteous, VERY Helpful and knowledgeable.
Verified Purchaser
sample
Would Recommendquick delivery, made decision easier
From (Sample) America's Best Choice Butterscotch Oak 3_SLASH_4-in T x 3-1_SLASH_4-in W Smooth_SLASH_Traditional Solid Hardwood Flooring Verified Purchaser
Ordered 58 boxes and only received partial order
Would Not RecommendLowes and Bruce messed up my order and overall installation plan. I Ordered 58 boxes and only received partial order after 10 days. They messed up order for 10 boxes and now are taking another 10 days to deliver. This is just ridiculous and both Lowes and Bruce owe me an apology and should throw in couple of boxes free
From America's Best Choice Gunstock Red oak 3_SLASH_4-in T x 3-1_SLASH_4-in W Smooth_SLASH_Traditional Solid Hardwood Flooring ( 22-sq ft _SLASH_ Carton ) Verified Purchaser
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Thank you for taking the time to post a review. We strive to provide you with the best possible service and when you feel that it... Read More
Engineered Hardwood Floors
Would RecommendDurability
From America's Best Choice Gunstock Red oak 3_SLASH_4-in T x 3-1_SLASH_4-in W Smooth_SLASH_Traditional Solid Hardwood Flooring ( 22-sq ft _SLASH_ Carton ) Verified Purchaser
Color is Everything!
Would RecommendThe color selected was an absolute match to the interior design we had planned for the space. The installation gave the room a very polished look that make the room very enjoyable to use.
Good Quality Hardwood Flooring
Would RecommendGood quality hardwood flooring. Boxes contained desirable variations in color and grain. Limited scrap pieces. The color matched our existing floors well.
Not the best for high traffic ateas
It looks really nice. But doesn't hold up as well as we would like under dog traffic
Order an extra box
Product is a good grade of wood. We have purchased the bruce hardwood floors in the past. However there were some pieces of wood that was damaged but we still had enough to finish our room.
Hi there!
Thank you for taking the time to write a review.
We apologize for the experience you had regarding the installation of your flo... Read More