Ratings may include incentivized customer reviews.
What Customers Are Saying
The cordless handheld vacuum is a powerful and compact cleaning tool with strong suction, making it effective for quick cleanups and hard-to-reach areas. Customers praised its lightweight design and ease of use, though the battery life of around 10-20 minutes before needing a recharge was a common drawback. Some users also reported issues with the battery degrading over time, leading to the vacuum becoming unusable after a couple years of use.
Customer review summary generated by AI, including incentivized reviews.Junk
Would Not RecommendLittle suction. Battery, half hour. Might pick up lint. Junk
From blackanddecker.com
Bad battery
Would Not RecommendI bought two of these because they looked great and saw good reviews. They all have battery problems. One of them only worked for less than a year and the battery gave up. It only turns on for few seconds after a full charge.
From blackanddecker.com
Hello PaulF. Thank you for taking the time to provide your feedback on the dustbuster® PIVOT VAC™ Cordless Handheld Vacuum BDH2000PL and I'm sorry to ... Read More
Great product. Glad I upgraded to this.
Well made. Strong suction. Glad I bought it. Nice product
From blackanddecker.com
Love my 20 Volt AdvancedClean Cordless Handheld
Would RecommendI have purchased four of the 16 volt Dustbusters for home use, office use, grandkids' use, and mother-in-law use over the last 5+ years - that last one shows how much I believe in the product! Then I bought the 20 Volt Advanced Clean Cordless Handheld Vacuum, Home and Car Vacuum (BDH2000L) about a year ago, and I've loved it. Now I'm buying a second one as a present. I must say I don't understand the pretty negative reviews from a fair amount of folks. I am very pleased with the product; it ...
From blackanddecker.com
Great for Auto and RVs
Would RecommendMakes quick and easy cleanup a snap. Light and powerful enough for everyday small clean ups.
Verified Purchaser
4th one & love it
Would RecommendQuick to charge. Amazing suction power. Purchased our fourth one. Great & reliable brand.
From blackanddecker.com
Shut off
This handheld vac will not stay on. It shuts off almost immediately.
From blackanddecker.com
Hello Susan68. I appreciate your feedback on the 20V MAX* Lithium Handheld Vacuum BDH2000L and I'm sorry to hear that it shuts off almost immediately.... Read More
Excellent Until It Won't Charge
Would Not RecommendI had an earlier model (PHV1810) of this vacuum that lasted for over 5 years--I've had this for 18 months and now it won't charge and thus it won't turn on. I love this vacuum for its compact size, powerful suction, and pivoting feature that lets me get into hard-to-reach spots, but it just abruptly stopped working one day after consistent, quality performance. I'm so disappointed!
From blackanddecker.com
Hello R2D2. I appreciate your feedback on the dustbuster® 20V MAX* Handheld Vacuum, Cordless, Grey BDH2000PL and I'm sorry to hear that it won't charg... Read More
Good til its not
Would Not RecommendDO NOT BUY... The battery does not last that long and they donot offer any battery exchange for this product. Unless you are mechanically incline and electronically savvy this is not for you.. I am lucky enough to know about cell matching and resistive welding to replace the batteries as I did this in a previous life..BUT unless you know what the charging controller voltage is looking for it will be a guessing game.. because its either the cells or the controller that causing the problem. I have...
From blackanddecker.com
Hello ThebigFly, your feedback is valuable as we take into consideration every piece of feedback that we come across. We have documented your comments... Read More
Turns off after 15 seconds
Same issue as mentioned by several people before. We plug into base to charge, it states is fully charged, works for only 15 seconds and then nothing, it turns off.
From blackanddecker.com
Hello macc. I appreciate your feedback on the dustbuster® 20V MAX* Handheld Vacuum, Cordless, Grey BDH2000PL and I'm sorry to hear that it turns off a... Read More
Great little vacuum
I love this little vacuum. It’s easy to clean, it has a good suction and does a great job. I use mine all the time for small jobs around the house.
From blackanddecker.com
Great Handheld Pivot Vac
Would RecommendI have always liked the B and D pivot vac. It has good pickup and is easy to clean and charge.
From blackanddecker.com
strong dislike of this vacuum
Would Not RecommendNo matter what i do or how many times i clean and replace the filter on this thing, it sets off my air purifier every time. I hate thinking about all the dust particles i am breathing in while using it. Doesnt actually get into corners well, i have to use my other vacuum to reach any corners. And if you touch it against something in a certain way, the door opens and spills all the debris out onto the floor to be vacuumed up again.
From blackanddecker.com
Hello katmeow, I appreciate your feedback on the BDH2000PL and I'm sorry to hear you are not happy with the vacuum. Your satisfaction is our top prior... Read More
Laura loves her black and decker handheld
Would RecommendI love my cordless vacuum they sure make them much better than I remember my little handheld looks like a small little lightweight vacuum trust me it comes with a lot of punch for its size. Well made and very convenient I highly recommend this little power house
From blackanddecker.com
Good vacuum.....bad charger
Would RecommendVacuum works well. Good suction and versatility. Smart collection and filter clean. A little less than a year into use the wall charger transformer is dead. I checked the voltage output..0. All connections are good to the charger base. Disappointing. I have had wall chargers that have lasted decades.
From blackanddecker.com
Hello, I appreciate your feedback on the Model BDH2000PL and I'm sorry to hear the charger stopped charging. Your satisfaction is our top priority. W... Read More
Great Vac, Need Help With the Black Flap
This is a great little vac and it's the second one I've purchased. (My husband absconded with the first one.) However, there is a small black "flap" that helps with filtering, and it fell out. How do I reinstall this? I've tried many times and can't seem to do it.
From blackanddecker.com
NEED HELP
I HAVE HAD TWO OF THEM FIRST WAS VERY GOOD FOR 5 YEARS THIS ONE ONLY ABOUT A YEAR MOTOR GAVE OUT ORDER ON LINE IT SHOULD LAST LONGER THEN JOHN
From blackanddecker.com
Hello , We appreciate your feedback on the BDH2000PL and we are sorry to hear about the troubles it has caused you. Your satisfaction is our top prior... Read More
No Battery Replacement Fact HIDDEN
Would Not RecommendProduct is likely closer to 5 stars, BUT... After several years. mine is still functional with no broken parts, but it only functions for about 30 seconds I assume because of depleted battery. I would be OK with that IF I could replace the battery. There is no battery available and apparently it is designed to be thrown away when the battery runs down. B &D should be embarrassed to have a perfectly functioning unit hit the landfill. Either a poor design or intentional. If I am misinformed, plea...
Hello Bill. Thank you for taking the time to provide your feedback. I'm sorry you weren't pleased with the BDH2000PL. Your feedback is valu... Read More
Charger/battery dead. Weak suction.
Would Not RecommendI have had this vacuum for a couple of years but haven’t used it frequently enough for it to break now. It is not charging anymore and fully useless. Before this happened, the suction has gotten weaker for a few months and the motor got louder and and it wasn’t fixed when I cleaned the filter. I had higher expectations from this brand and the product.
From blackanddecker.com
Hello Anonymous11. I appreciate your feedback on the dustbuster® 20V MAX* Handheld Vacuum, Cordless, Grey BDH2000PL and I'm sorry to hear that it is n... Read More

Hello. We appreciate your feedback on the BDH2000L. We are sorry to hear that you are having problems with your tool. Your satisfaction is our top pri... Read More