Ratings may include incentivized customer reviews.
What Customers Are Saying
The cordless handheld vacuum is a powerful and compact cleaning tool with strong suction, making it effective for quick cleanups and hard-to-reach areas. Customers praised its lightweight design and ease of use, though the battery life of around 10-20 minutes before needing a recharge was a common drawback. Some users also reported issues with the battery degrading over time, leading to the vacuum becoming unusable after a couple years of use.
Customer review summary generated by AI, including incentivized reviews.Good Hand Vac, ridiculous charger
Would Not RecommendDecent hand vac... I have had these for 25+ years...works fine...BUT this stupid charging base makes ZERO sense. Adds another cluttering countertop item and you cant charge it when its stored on the INCLUDED wall hanger! Make it make sense!
From blackanddecker.com
The 20v. Pivot Vac That is not Dependable
Would RecommendI've used Dustbusters for years and have never had any problems. I bought the 20v. Pivot Vac last week online because I wanted the extra power and the easy storability of the product. I wish I had read the reviews because I'm having the same problem: the battery doesn't hold a charge. I plugged it in overnight in a warm room and still nothing the next day. I'm so disappointed.
From blackanddecker.com
Hello Kathy. I appreciate your feedback on the dustbuster® PIVOT VAC™ Cordless Handheld Vacuum For Home & Car BDH2000PL and I'm sorry to hear that... Read More
Dead on Arrival.
Would Not RecommendReally difficult to open and close the lid on the filters, battery came dead as I'm getting no LED lights, instruction manual I found online is no help at all. Doesn't work.
From blackanddecker.com
Hello, ImGettingVEryAnnoyed I appreciate your feedback on the dustbuster® PIVOT VAC™ Cordless Handheld Vacuum For Home & Car BDH2000PL, and I'm so... Read More
Super handy, good purchase
Would RecommendLove it with one caveat: the filter is hard to get out with my weak hands. Maybe I’m doing it wrong. Please post a how-to video showing how to disassemble for cleaning. Super handy with a messy toddler in the house. I haven’t had problems. The reviews are varied, but it has been a good purchase for our family. I recommend based on my experience.
From blackanddecker.com
Good power, poor life.
Great vac but long term battery life is not great. After a year of occasional use the vac won't hold a charge and will turnn off in under one min. The batteries are shot and are not easily replaceable when the rest of the vac is still in fine shape. If batteries were replaceable then vac would be fine but now it's destined for the trash. What a waste.
From blackanddecker.com
Hello. We appreciate your feedback on the BDH2000L. We are sorry to hear that you are having problems with your tool. Your satisfaction is our top pri... Read More
Stopped working
Would Not RecommendBought this in 2022. We used it less than 30 times. Something was wrong with it as the suction was not great and it became so loud we were convinced something was off. Then if we were to turn it sideways while on, we would smell burning plastic. It seemed dangerous to plug in or use at that point. Shopping for a new one now
Hello Damian, I appreciate your feedback on the BLACK+DECKER Cordless Car Handheld Vacuum Cleaner Model #BDH2000PL, and I'm sorry to hear it ... Read More
Pivot Lithium 20vmax
I have had the pivot vacuum for 2+ years. The collection bin door broke but I am still able or was able to use it until recently. It would not recharge. I thought it may have been the base so I replaced it but it still doesn’t charge. I read online that several customers were having the same issues as me. So, I will attempt to contact Black and Decker and based on their response will purchase another item from them or go to another (probably Chinese) product. In my opinion this product should ...
From blackanddecker.com
Hello, I appreciate your feedback on BDH2000PL and I am sorry to hear the the bin door broke and it no longer charges. Your satisfaction is our top pr... Read More
design fail
Would Not RecommendWhen attempting to mount the charging base to the wall, I found that the lower clearance hole intended for screw insertion does not align with the actual mounting hole, which prevented proper attachment.
From blackanddecker.com
Hello. We appreciate your feedback on the BDH2000PL. We are sorry to hear that you are having problems with your tool. Your satisfaction is our top pr... Read More
Love it
After three years of frequent use, it still works like new. Outstanding product.
From blackanddecker.com
👍👍👍👍👍
Would RecommendLOVE the wide, adjustable nozzle!! Battery lasts a long time too.
Verified Purchaser
Battery won’t stay charged.
Would Not RecommendI enjoyed the pivot while it worked. I’ve owned it for 2 months and the battery no longer holds a charge. It’ll run for 30 seconds or so and turns off. If I could replace the battery o would rate the vacuum higher. It’ll run is a bit loud but it got the small jobs around the house done.
From blackanddecker.com
Hello, I appreciate your feedback on the BDH2000PL, and I am sorry to hear it no longer holds a charge. Your satisfaction is our top priority. We will... Read More
Does not charge :(
Would Not RecommendI have this vacuum and have been using maybe 20 mins alternate week for about 7 months. It was working great. All of a sudden the battery does not hold a charge even for a minute. Also there is no sign of indicator if it is charging or not. Not sure if I have to replace the battery. Borrowed the charger from a friend still does not charge. I have about 9 various B&D products and this is the first one to fail.. plz help
From blackanddecker.com
Hello, I appreciate your feedback on the BDH2000L, and I am sorry to hear it's no longer holding a charge. Your satisfaction is our top priority. We w... Read More
Almost a year and it doesn’t sound good
Would Not RecommendI’ve had this unit for not quite a year and, while its performance is good, the motor sounds like it’s about to go. There’s a strong smell as if it were shorting out or a wire is burning. The unit runs but there’s an intermitent sound as if it were straining. I expected better.
From blackanddecker.com
Good suction - EXTREMELY LOUD
This handheld dust buster does a great job cleaning. BUT - it is incredibly loud, it scares both my young children and pets, I've never experienced anything like it. I would recommend the 16V option instead which is slightly less loud. I really regret buying this particular model.
From blackanddecker.com
Hello Jason. Thank you for taking the time to provide your feedback. I'm sorry you weren't pleased with the BDH2000L. Your feedback is valuable as w... Read More
When battery gets weak , you throw it away
Would Not RecommendI give it a 1 because when the battery will no longer hold a charge, you have to throw it away. That’s dumb because it’s good up until that point.
From blackanddecker.com
Hello. We appreciate your feedback on the BDH2000L. We are sorry to hear that you are having an issue. You satisfaction is our top priority. We have r... Read More

Hello valued Black and Decker customer, Thank you for your feedback on the dustbuster® 20V Pet Cordless Handheld Vacuum, Powerful Suction BDH2000L. Yo... Read More