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Hawthorne 10-ft W x 14-ft L x 7-ft 10-3/4-in H White Metal Freestanding Pergola with Canopy

Ratings & Reviews for Backyard Discovery Hawthorne 10-ft W x 14-ft L x 7-ft 10-3/4-in H White Metal Freestanding Pergola with Canopy

4.9
289
Review
 4.9 out of 5
290 Reviews

2 Star
0%
1 Star
0%

99% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the pergola for its stunning aesthetic appeal, exceptional build quality, and transformative outdoor impact. Reviewers consistently highlight the beautiful design, elegant steel construction, and durability that withstands harsh weather without damage. Many commend the precision manufacturing with perfectly fitting parts and low-maintenance material. Assembly typically takes seven to eight hours for two people and is well-supported by clear instructions and helpful tools. Customers frequently mention the built-in electrical outlets as an unexpected bonus and affirm strong value. Despite isolated concerns about the sunshade canopy, nearly all reviewers express deep satisfaction and enthusiastic recommendations.

Customer review summary generated by AI, including incentivized reviews.
290 Customer Reviews

Black steel pergola

Excellent product. Very sturdy. As per prior comments, the shade is not very sturdy and in the hot central valley of California, it will probably not last more than the 2 years indicated in the paperwork. Also it does not fully cover the top, however sufficient for the time being. Have not yet attached the power pack but based on the quality of the pergola, would not expect it to be anything but very good.

August 16, 2022

From Range Outdoor Living

Pergola

Would Recommend

I put all most of the parts together and laid them out on a snowmobile trailer. Then my wife and I put it up one day. Just two mid 60 year olds. Everyone that has seen it loves it . My only complaint is that the shade sail wants to curl up in between the corner tie downs. Love the no maintenance !!’

August 15, 2022

From Range Outdoor Living

Focal point to our garden

Would Recommend

[This review was collected as part of a promotion.] We love our new pergola. It was easy to setup (footings were the challenge) and it becomes the focal point of our garden

August 9, 2022

From backyarddiscovery.com

AMAZING Stratford Pergola

Would Recommend

The pergola is just what we dreamed of! The instructions using the app were clear making it easy for my husband and I to put it together over the weekend.

July 25, 2022

From Range Outdoor Living

Great product

Would Recommend

Did a great job with instructions & having each piece labeled on outside plastic to make assembling process easy !

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Response from BYDSales

We’d like to thank you again for taking the time to write this review of your Pergola All feedback is highly appreciated, as it enables us here at Ba... Read More

BYDSalesAugust 10, 2022

BackyardDiscovery

Ready to start

Would Not Recommend

It arrived on time and is so far what I thought I was to get. Once I put it together I will know for certain.

July 19, 2022
Verified Purchaser
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Response from BYDSales

We appreciate the 5-star review.

BYDSalesJuly 31, 2023

BackyardDiscovery

Absolute stunning!

Love love love this pergola and our new outdoor « room ». The only thing we are waiting for is the shade canopy for our size pergola which is on back order. My husband put it together by himself in a few days; said it was easy peasey, just a bit time consuming. If I can figure out how to include a photo, I will!

July 18, 2022

From Range Outdoor Living

Very happy with delivery, assembly, and look

Would Recommend

Turned out better than expected. Easy to assemble with the Bilt app. Other than getting the crossbars up and posts in place I was able to do everything on my own (w/the help a few ladders). I don't really see much utility in the shade because it is challenging to take on and off and it isn't the most attractive thing (looks like a tarp).

July 14, 2022

From Range Outdoor Living

Great Product

Would Recommend

Fantastic product, took my two teenage sons and myself 5 hours to install! It’s been windy here and the pergola is very sturdy, I also bolted the four corners into concrete.

July 10, 2022

From backyarddiscovery.com

An Easy Fix For Our Bare Patio

Would Recommend

We got off to a rough start with some shipping damage. A torn carton allowed some paint scuffing and a small dent. Customer Service said they would send us some touch-up paint (more on that later) and we determined the dent would be hidden by another part, so we were good to go. Packaging: Aside from the minor damage, the packaging was genius. Parts were distributed among the four cartons to leave no unused space. That meant very little packaging material to dispose of later. Every part wa...

July 8, 2022

From backyarddiscovery.com

Fits our space perfectly

Would Recommend

We bought this pergola because it fit on our current cement slab perfectly. It looks very nice. My 2 sons and myself put it together in 5 hours but it would have gone faster if we did not have to take portions apart to retrieve socket screws that fell inside cross beams. They were a little short and it was hard to hold them in place and drill at the same time. We also noticed a dent in one of the posts when construction was complete. Not sure how we missed that. The shade is too small. It doesn’...

July 6, 2022

From Range Outdoor Living

16x12 Stratford Steel Pergola with SunShade.

Would Recommend

Beautiful pergola, Very high quality and outstanding value for the money. Countless compliments from friends and neighbors. Contruction was outsourced as it was a little too heavy/intimidating for us to try on our own. Took a crew of three about 8 hours to construct. Only disappointment was the sunshade, which does not cover the entire roof of the structure. The shade itself, however is very effective in blocking sun and a great appearance. Just wish it covered the entire roof and did not a...

July 1, 2022

From Range Outdoor Living

Love it!

It is a beautiful product. Well made and a lovely addition to my home

June 30, 2022

From Range Outdoor Living

Great product

Would Recommend

Great product. We spend so much more time on the patio now. Love it

June 29, 2022

From backyarddiscovery.com

Great addition

Would Recommend

Durability-check Style-check Value-check. The only thing that would have made this 5 stars would have to made the height taller. I’m 5’4 and I can touch the frame. My son is 6’1 and feels like he has to avoid hitting his head. We are putting 5” blocks under each pole to raise it up to a better height.

June 27, 2022

From backyarddiscovery.com

Happy Customer

Absolutely perfect addition to our backyard. Fairly easy to put together with three people. Seems to be made of good quality materials. I’m very excited to see how this holds up over the next few years. My only complaint is that the sail shade that goes on the top does not stay in the clips very well, so we had to rig our own method of holding it on.

June 26, 2022

From Range Outdoor Living

Stunning!

Would Recommend

Love how its bringing everything and everyone together. Directions were simple. Some screws didn't thread correct and for the holes that have the outer ring, I superglued the ring prior to screwing. The first started spinning with the screw so there was no getting it in or taking it out. Hung LED lanterns. More decorations to go but the review is for the pergola :)

June 22, 2022

From Range Outdoor Living