Ratings may include incentivized customer reviews.
What Customers Are Saying
Here is the refined summary: The product has a swivel head feature that allows access to tight spaces, and many users found it well-constructed and easy to use. However, a significant number of customers reported major issues with the tool's performance, including the rivet pin getting stuck, the tool failing to properly grip or eject the rivet, and the tool breaking or malfunctioning after limited use. Overall, the reviews suggest the tool's quality and reliability are inconsistent.
Customer review summary generated by AI, including incentivized reviews.1117 Easy to use
Would Recommend[This review was collected as part of a promotion.] 1117 Inexpensive, high quality tool. Easy to work with. Very happy with results produced
From arrowfastener.com
Fine
Would RecommendWorked fine just needy company kept asking for a review. 4 star tool 1 star for multiple needy review email.
Verified Purchaser
Hunk of Junk
Would Not RecommendDo not buy Arrow rivet guns! I bought my first one (Model RT188M) to repair two suitcases. There were no instructions at all, so a normal person would assume that the operation was easy. On my 5th rivet, the gun jammed and I could not remove the nail from the head of the gun. I contacted Arrow, and they sent a replacement. That was a good solution, but it certainly delayed completing my project. While I waited for the replacement to arrive, I bought a second gun (Model RHT300). The very f...
Thank you for sharing your experience. We’re very sorry for the frustration, that’s not the experience we want for our customers. We’re glad we were ...
Waited too long!
[This review was collected as part of a promotion.] great tool - wished I had it years ago! I needed this for an aluminum gate that I was installing. Screws don't stay in aluminum, so needed rivets. This tool was perfect for the job.
From arrowfastener.com
swivel
[This review was collected as part of a promotion.] I bought this tool to replace the rivet on my 2008 Crossfire convertible top. it was easy to use and worked well Code 1117
From arrowfastener.com
Works great!
Would Recommend[This review was collected as part of a promotion.] Works great. Bought it to replace awning feet in old camper and it did the trick!
From arrowfastener.com
Full package
Would RecommendTool has several collars to fit several sizes and enough handle length to leverage the pull
Verified Purchaser
Hey there, thank you for taking the time to share your experience with our tool. It was designed exactly for the reasons you stated: A lengthy handle...
Nice having different sizes
It worked great until the head split! So I wasn't able to finish the job....ugh And I did nothing different than the other five or six rivets, The head just split on me for no reason!
From arrowfastener.com
Hello, we're sorry to hear that your rivet tool broke. It is backed by our limited lifetime warranty. Look for an email from us today with details. Yo...
Sturdy did the job had different size tips
Would RecommendVerified Purchaser
Junk, Don't waste your time
Would Not RecommendJust out of the pack first 2 rivots got stuck, jamed and had to take apart to remove the stems. Very hard on your hands hard the squeeze handles. Total junk would not recommend or buy again. Returned and got my money back
Hello, we're sorry to hear our rivet tool did not meet your expectations. Our tools are backed by a warranty that would have allowed you to excha...
Great if you had super big hands
Spread of handle was to far apart hard to operate
Verified Purchaser
watch what you buy from Lowes
Would Not RecommendThe product was broken and clearly returned from another customer and resold as new. This cost me several hundred dollars in lost time due to lost labor hours. I called customer service and they were less than understanding and un willing to do anything besides say that I could drive back and exchange.. NOT COOL!!!
Verified Purchaser
Hello, thank you for reaching out. Can you please provide more information about your review so we can help you with using your rivet tool. Thank you...
Great tool
Would RecommendGreat quality, price was a little more than I wanted to spend.
Verified Purchaser
Works well
Would RecommendWorks as advertised
Verified Purchaser
Not sure about this tool.
Would Not RecommendThe rivet pin gets stuck every time I use the tool. I can't tell if its defective or it bad rivets. Definitely not working right. I needed to install three rivets. Each pin jammed and I have to disassemble the tool. Many it doesn't like random rivets?
Verified Purchaser
Hello - We're sorry to hear you're having issues with your rivet tool. If you feel the rivet tool is defective, it will qualify for replaceme...
Looksgood
Would RecommendVerified Purchaser
We apologize if our follow-up emails felt excessive. That’s certainly not our intention. We use customer feedback to improve our products, but we und...