Ratings & Reviews for allen + roth Bryton Stainless steel Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate)
Ratings may include incentivized customer reviews.
What Customers Are Saying
The reviews present a mixed sentiment about this product. Many customers appreciate the sleek design, easy installation, and LED light feature, describing it as a functional and attractive faucet. However, a significant number of customers have experienced major issues, with common complaints about the faucet leaking from the sprayer button or other parts, often within a few months of use. The LED light feature also seems unreliable, frequently stopping working after a short period. While some customers are satisfied, the majority of reviews indicate this is a poor quality product prone to early failure, suggesting it may not be a reliable long-term option.
Customer review summary generated by AI, including incentivized reviews.arrived broken
Would Not Recommendthe faucet arrived broken at the tip. however I was in the middle of a remodel and didn't get to the kitchen sick for a bit. so it sat in the box. I opened it up to install and I see a crack in the faucet tip and it's just spraying water everywhere.
We bought this faucet 10 months ago and are about to return it for the second time. It worked great for a couple of months. Then, the LED light stops working. After a bit longer, the water starts spraying all over when on the stream setting. We got a replacement and the same thing has happened.
Hello Katy,
I am sorry to hear this. You can contact us at 877-319-3757 or support@hwcares.com and we would be happy to discuss warran...
Great so far
Would Not RecommendI just bought this faucet and I like the quality and the finish of the product. It was on sale about $40 off which made it more attractive. Easy to install and quality appears to be satisfactory. Only time will tell. The only thing different is that, the faucet I had before had cold water at the bottom and hot water at the top and this faucet is the opposite. Easy fix. you just switch the hoses at the inlet connections under the sink.
Verified Purchaser
Won’t honor warranty
Would Not RecommendPaint peeling light stop working called warranty dept told me they don’t make that model any longer so nothing they can do but Lowe’s still sell same model
From Bryton Matte black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate)
Hello Hposey,
Please contact us at 877-319-3757 or support@hwcares.com and we would be happy to discuss warranty parts.Was this Review Helpful ?
Hello Vincenzo25,
We are sorry to hear you were not satisfied with our product but were happy we were able to get your issue resolved unde...
LED out in three days, have to call support?
Would Not RecommendThey have an LED, no way to replace the battery .. when it does out you have to call support. Mine went out in three days. GRRRRRRRR. Pile of junk. Do not buy this if the LED is a feature you care about.
We are sorry to hear you are experiencing this issue with our faucet. Please contact our customer service team at 877-319-3757 or support@hwcares...
yup, I should have read the reviews
Would Not RecommendPurchased this 18 months ago. Suddenly had the same problem many have mentioned. Water sprays out of the toggle button. The spray head is not available as a replacement part. It would likely break again anyway. They will replace the whole faucet but I don't want to pay a plumber to install a new one and then go through this again. If they stood behind their products, they would just let me return the old faucet for full credit. I'd buy a new faucet in Lowes with the credit, but no Allen and Rot...
Hello Lisa,
We are sorry to hear this is your experience. We would like to further discuss your warranty options. There is a replacement s...
Light Stopped Working
Would Not RecommendI installed this faucet into a brand new house, I have only been in the house for TWO weeks and the light does not work on the faucet anymore. Not worth the money paid! When it did work, it was great, but after that it goes down hill fast!
Hello Jessica,
We are sorry to hear this is your experience. We would like to replace the LED spray head at no cost to you. Please send us...
drips from the switch everytime it is switched from stream to spray and the light went out a week after hooking it up.. the light was more of a novelty, so no biggie..
Hello Hulkster,
You can contact 877-319-3757 or support@hwcares.com for replacement parts for your faucet.Was this Review Helpful ?
They start leaking within 6 months
Would Not RecommendThe faucet head for the two faucets of the same model that I both leaked within 6 months.
Verified Purchaser
Hello,
You can contact 877-319-3757 or support@hwcares.com for replacement parts for your faucet.
easy to install
Would RecommendGreat product for a good price
From Bryton Matte black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) Verified Purchaser
This product works flawlessly Thanks
Would RecommendVery nice good quality
Verified Purchaser
button stopped working, whole head leaks
Would Not RecommendWorked fine for a while, then the button just popped and now water gushes from the entire head thru every gap. I can't see how to dismantle it to re-seat whatever spring sprung in it, so it will be a warranty claim. The light feature wasn't important to me, but it has not worked consistently, only occasionally lighting up. It fit my needs at the time of purchase (price, features) but it has not performed well and I surely expected at least a year's use from it - I bought it 7 months ago, install...
Verified Pro
Hello,
You can contact us at 877-319-3757 or support@hwcares.com for replacement parts for your faucet including the spray head.From Bryton Matte black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate)
Stylish
Would RecommendSleek and classic.
Verified Purchaser
Hello Brad,
We are sorry to hear this. You can contact us at 877-319-3757 or support@hwcares.com and we would be happy to discuss warr...