Ratings may include incentivized customer reviews.
What Customers Are Saying
The Whirlpool Water Softening Cleanser is an effective product for maintaining water softeners. Many customers report it keeps the equipment running at peak performance, extends its life, and prevents issues like iron buildup. The product is praised for cleaning the resin bed and internal components, resulting in softer water and fewer problems. Using the cleanser as recommended by the manufacturer (every 4-6 months) is important for getting the full benefits.
Customer review summary generated by AI, including incentivized reviews.Affordable
Would RecommendSeems to do the job and was cost effective
Verified Purchaser
Needed to keep system clean and keep Warranty .
Would RecommendEasy directions on label.
Verified Purchaser
As expected
Would RecommendGot what I wanted. Go fish!
Verified Purchaser
1st time user
Would RecommendWorking so far.
Verified Purchaser
A must have
Would RecommendAffordable cleaning solution for water softener
Verified Purchaser
Very easy to apply.
Would RecommendVery easy to use and it extends my warranty to 10 years!
Verified Purchaser
Excellent product
Would RecommendThis was recommended for the water softener that I have. This stuff works great and ordering through Lowe’s is easy. It was delivered the next day with no hassle. I will continue to use this and order through my Lowe’s app.
Verified Purchaser
Works as intended
Works as intended
Verified Purchaser
Poor Lowes delivery and store inventory
Would Not RecommendI can’t even review the product because it arrived damaged and leaking everywhere. I tried to swap it at Store #2792, but despite their inventory showing six in stock, they had absolutely none. After waiting a week for delivery and wasting more time on a failed replacement trip, this has been a total headache.
Excellent product
Would RecommendExcellent. Restored my softener media to like new, and my water stopped stinking.
Verified Purchaser
Water Softener Cleaner No Residual Effects
Would RecommendThe app for the water softener indicated that we applied the specified cleaning liquid. No residual smell or coloration in the softened water after applying.
Verified Purchaser

Hello Jim, thank you for your feedback. I’m very sorry to hear about your experience, especially after the delay and the inconvenience at the store. ...