
Ratings & Reviews for Whirlpool 18.2-cu ft Top-Freezer Refrigerator (Black) ENERGY STAR
Ratings may include incentivized customer reviews.
What Customers Are Saying
The refrigerator keeps food at the proper temperature and has adequate storage space. However, some users experienced issues with the temperature controls, ice maker, and freezer, including the lack of a light. The quality of the shelves and drawers, as well as the overall durability, were also concerns for some customers. While a basic, functional appliance, the refrigerator may not meet the needs of larger households.
Customer review summary generated by AI, including incentivized reviews.Nice/new
Would Recommend[This review was collected as part of a promotion.] Happy with the refrigerator, but would like to change door to open right to left instead of left to right. Need help changing door.
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Great features
Would Recommend[This review was collected as part of a promotion.] I got it thru energy saving program and I’m great full for this program that is available for the needy
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Works great. Perfect size
Would Recommend[This review was collected as part of a promotion.] We bought a tiny home and ordered it with this refrigerator and it is just perfect for what we need.
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New energy saver
[This review was collected as part of a promotion.] This has been a great replacement because our other one was so old. I wish we had more space for a larger, freezer-bottom or side by side unit, but this is fine for now. Something that could be improved is the option of shelves that aren't wire racks. The majority of the rack space is wire and it's difficult to keep certain things upright, such as small-medium bottles. Also, it needs more channel options for choice of rack height, especially in...
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Energy-efficient Whirlpool
Would Recommend[This review was collected as part of a promotion.] The fridge was given to me as part of a PG&E program to trade in my old refrigerator for a more energy-efficient one, and it's great! It's roomier and well-lit than my old one. Best of all it fit into the place where my old one was, I was afraid it would be too tall.
From whirlpool.com
Repair Issues
Would Not Recommend[This review was collected as part of a promotion.] We had to have multiple vendors come out as the first vendor did not have the certification to open the refrigerant box. The second vendor did not have the parts and had to order them with a 6 week wait time. No one should have to be without a refrigerator this long.
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Great quality and features
Would Recommend[This review was collected as part of a promotion.] It’s quiet, saving electricity bills, and great features.
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My new refrigerator
Would Recommend[This review was collected as part of a promotion.] Happy to have a nice looking appliance. Like the smooth finish - much easier to keep clean. Works great. Everything about is good except I wish there was a little more room for taller items.
From whirlpool.com
Review of new Whirlpool refridgerator
Would Not Recommend[This review was collected as part of a promotion.] I bought this a month ago, it keeps my food cold, freezer work ok, it has a buzzing noise from the freezer motor??since the day it was installed. I've reached out to the company I purchased it from, as well as Whirlpool Customer Service. This refrigerator does not have an ice maker.
From whirlpool.com
Really Happy
Would Recommend[This review was collected as part of a promotion.] This is a great refrigerator. It cools quickly and stays cold Without constantly running. The freezer makes ice in record time. I’m happy
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Refrigerator
Would Recommend[This review was collected as part of a promotion.] It big and spacious love it more room than I expected
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Works Fine but Need Better Shelf Designs
Would Not Recommend[This review was collected as part of a promotion.] We have this fridge for about 2 weeks. So far it works fine except the motor is a bit louder than we would like. As for the designs, it would be nice if the shelves are adjustable by the door so we can adjust whatever height as needed. There's only one plastic shelf and the rest are wire racks, unfortunately. Wire racks are not great for storing small items on.
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Perfect fit
Would Recommend[This review was collected as part of a promotion.] I’m very happy with the size of the freezer and fridge! Love it.
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just the right size for me, easy instalation
Would Recommend[This review was collected as part of a promotion.] I wanted a new fridge and Whirlpool was the right choice for me
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Good Compact Unit
Would Recommend[This review was collected as part of a promotion.] Works well and excellent for family of 4. Wish they would have provided light for the freezer section.
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Stainless Steel 18.2 Cu. Ft of Love
Would Recommend[This review was collected as part of a promotion.] Purchased 25 Jun 2022 from local appliance sales small business. Great price, Ice maker already installed, a few minor dents on right side but overall looked good. Ice maker initially dumped water all over the freezer basin. I intervened into the owners manual and found water feed tube into ice maker was too short. Extended same and has been copecetic since. Is a bit noisey when the compressor cycles though.
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Lots of compartments to store food
Would Recommend[This review was collected as part of a promotion.] It’s a great product, very spacious, easy to keep clean and I am very happy with my new refrigerator
From whirlpool.com
Everything is cold
Would Recommend[This review was collected as part of a promotion.] We really like the refrigerator the only thing I would have changed is the freezer doesn't have a light in ut
From whirlpool.com
Great features lots of room
Would Recommend[This review was collected as part of a promotion.] I placed the refrigerator section on recommended temperature, but my foods were spoiling before their time so I had to put the temp. On high?
From whirlpool.com
Thank you for sharing your insights with us, Ms. Moye'. It's hard for us to hear that you had a negative experience, as we always try to do our best t...