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18.2-cu ft Top-Freezer Refrigerator (Black) ENERGY STAR

Ratings & Reviews for Whirlpool 18.2-cu ft Top-Freezer Refrigerator (Black) ENERGY STAR

4.0
112
Review
 4 out of 5
112 Reviews


75% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The refrigerator keeps food at the proper temperature and has adequate storage space. However, some users experienced issues with the temperature controls, ice maker, and freezer, including the lack of a light. The quality of the shelves and drawers, as well as the overall durability, were also concerns for some customers. While a basic, functional appliance, the refrigerator may not meet the needs of larger households.

Customer review summary generated by AI, including incentivized reviews.
112 Customer Reviews

Nice/new

Would Recommend

[This review was collected as part of a promotion.] Happy with the refrigerator, but would like to change door to open right to left instead of left to right. Need help changing door.

December 23, 2022

From whirlpool.com

Great features

Would Recommend

[This review was collected as part of a promotion.] I got it thru energy saving program and I’m great full for this program that is available for the needy

December 22, 2022

From whirlpool.com

Works great. Perfect size

Would Recommend

[This review was collected as part of a promotion.] We bought a tiny home and ordered it with this refrigerator and it is just perfect for what we need.

December 19, 2022

From whirlpool.com

New energy saver

[This review was collected as part of a promotion.] This has been a great replacement because our other one was so old. I wish we had more space for a larger, freezer-bottom or side by side unit, but this is fine for now. Something that could be improved is the option of shelves that aren't wire racks. The majority of the rack space is wire and it's difficult to keep certain things upright, such as small-medium bottles. Also, it needs more channel options for choice of rack height, especially in...

December 9, 2022

From whirlpool.com

Energy-efficient Whirlpool

Would Recommend

[This review was collected as part of a promotion.] The fridge was given to me as part of a PG&E program to trade in my old refrigerator for a more energy-efficient one, and it's great! It's roomier and well-lit than my old one. Best of all it fit into the place where my old one was, I was afraid it would be too tall.

December 3, 2022

From whirlpool.com

Repair Issues

Would Not Recommend

[This review was collected as part of a promotion.] We had to have multiple vendors come out as the first vendor did not have the certification to open the refrigerant box. The second vendor did not have the parts and had to order them with a 6 week wait time. No one should have to be without a refrigerator this long.

November 23, 2022

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us, Ms. Moye'. It's hard for us to hear that you had a negative experience, as we always try to do our best t...

Consumer CareNovember 25, 2022

Great quality and features

Would Recommend

[This review was collected as part of a promotion.] It’s quiet, saving electricity bills, and great features.

October 14, 2022

From whirlpool.com

My new refrigerator

Would Recommend

[This review was collected as part of a promotion.] Happy to have a nice looking appliance. Like the smooth finish - much easier to keep clean. Works great. Everything about is good except I wish there was a little more room for taller items.

August 29, 2022

From whirlpool.com

Review of new Whirlpool refridgerator

Would Not Recommend

[This review was collected as part of a promotion.] I bought this a month ago, it keeps my food cold, freezer work ok, it has a buzzing noise from the freezer motor??since the day it was installed. I've reached out to the company I purchased it from, as well as Whirlpool Customer Service. This refrigerator does not have an ice maker.

August 27, 2022

From whirlpool.com

Really Happy

Would Recommend

[This review was collected as part of a promotion.] This is a great refrigerator. It cools quickly and stays cold Without constantly running. The freezer makes ice in record time. I’m happy

August 27, 2022

From whirlpool.com

Refrigerator

Would Recommend

[This review was collected as part of a promotion.] It big and spacious love it more room than I expected

August 26, 2022

From whirlpool.com

Works Fine but Need Better Shelf Designs

Would Not Recommend

[This review was collected as part of a promotion.] We have this fridge for about 2 weeks. So far it works fine except the motor is a bit louder than we would like. As for the designs, it would be nice if the shelves are adjustable by the door so we can adjust whatever height as needed. There's only one plastic shelf and the rest are wire racks, unfortunately. Wire racks are not great for storing small items on.

August 12, 2022

From whirlpool.com

Perfect fit

Would Recommend

[This review was collected as part of a promotion.] I’m very happy with the size of the freezer and fridge! Love it.

July 31, 2022

From whirlpool.com

just the right size for me, easy instalation

Would Recommend

[This review was collected as part of a promotion.] I wanted a new fridge and Whirlpool was the right choice for me

July 30, 2022

From whirlpool.com

Good Compact Unit

Would Recommend

[This review was collected as part of a promotion.] Works well and excellent for family of 4. Wish they would have provided light for the freezer section.

July 27, 2022

From whirlpool.com

Stainless Steel 18.2 Cu. Ft of Love

Would Recommend

[This review was collected as part of a promotion.] Purchased 25 Jun 2022 from local appliance sales small business. Great price, Ice maker already installed, a few minor dents on right side but overall looked good. Ice maker initially dumped water all over the freezer basin. I intervened into the owners manual and found water feed tube into ice maker was too short. Extended same and has been copecetic since. Is a bit noisey when the compressor cycles though.

July 23, 2022

From whirlpool.com

Lots of compartments to store food

Would Recommend

[This review was collected as part of a promotion.] It’s a great product, very spacious, easy to keep clean and I am very happy with my new refrigerator

July 23, 2022

From whirlpool.com

Everything is cold

Would Recommend

[This review was collected as part of a promotion.] We really like the refrigerator the only thing I would have changed is the freezer doesn't have a light in ut

July 5, 2022

From whirlpool.com

Great features lots of room

Would Recommend

[This review was collected as part of a promotion.] I placed the refrigerator section on recommended temperature, but my foods were spoiling before their time so I had to put the temp. On high?

June 8, 2022

From whirlpool.com