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Smart Capable w/Load and Go High Efficiency 2-Piece Removable Agitator Extra Large ( 5.3-cu ft ) Top-Load Washer ( Chrome Shadow )

Ratings & Reviews for Whirlpool Smart Capable w/Load and Go High Efficiency 2-Piece Removable Agitator Extra Large ( 5.3-cu ft ) Top-Load Washer ( Chrome Shadow )

4.2
8732
Review
 4.2 out of 5
8732 Reviews


78% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This top-load washing machine offers a large capacity, removable agitator, and customizable water levels and wash cycles. Customers report the appliance cleans clothes thoroughly and efficiently, with a quiet operation and sleek design. However, some users experienced issues with the machine going off-balance, not using enough water, and leaving soap residue. A few found the controls overly complicated, and a small number had problems with the machine breaking down or leaking. Overall, the majority of customers are satisfied with the washer's performance and features, though some caution it may require a learning curve.

Customer review summary generated by AI, including incentivized reviews.
8734 Customer Reviews

dont buy--------junk will stop working after 1 yea

Would Not Recommend

The electronic control board burns out after one year of

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Terrible Washer

Would Not Recommend

Terrible machine, extremely loud, clothes are extremely wrinkled once cycle is finished, cycle ending notification cannot be heard & you can’t turn it up. So sad that I chose this machine, absolutely hate it!

May 16, 2026
Verified Purchaser Lowe's Employee
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Response from WhirlpoolTeam

Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience with your Whirlpool® Washer, as we alway...

WhirlpoolTeamMay 18, 2026

WhirlpoolBrand

The jury is still out

Would Recommend

First “smart” washer. App is funky. Don’t know if I’ll like it or not. Good capacity and clothes are clean.

May 13, 2026
Verified Purchaser
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Removable agitator

Only have had it for 6 days. I like that the agitator is removable. I dont like that today, it had an error message that there was no water, there was. Just restarted and it was fine

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The absolute noisiest washer I have ever owned.

My first washer was in 1982 and a GE. It was in our kitchen. I never took note of it being this noisy. Not a fan of the Load And Go, either. It won't let you add the liquid detergent for each load as you normally would. My confidence level that the load is getting the proper amount of detergent is low.

May 11, 2026

From whirlpool.com

Looks great, and the concept is nice, that’s all

Would Not Recommend

I got this washer about a month ago and have used it twice. I wish the manuel came with it because the website is not giving me instructions either. It loaded water, said it was soaking my clothes for over 3 hours, then it emptied and refilled. This is terrible, not I am trying to wash a delicate load and found liquid detergent from my last wash still in there. I pushed to power on, chose delicate, cold, all the lights went out and it is doing nothing. I called in and was only referred to t...

May 8, 2026

From whirlpool.com

Response from Consumer Care

Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Wash...

Consumer CareMay 11, 2026

eco friendly

Would Recommend

I like the size of the wash tub

May 7, 2026
Verified Purchaser
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DO NOT BUY! The washer keeps breaking

Would Not Recommend

Bought this about 3 months ago. Had it for one day and got a F6E1 error. Happens during a wash where the ACU cannot communicate with the washer. The washer stays locked and you cant remove your clothes from the washer. Took 6 weeks for the repairman to replace the part. The washer lasted for 1 week before the same error occurred. Worst purchase I have ever made.

May 7, 2026

From whirlpool.com

Response from Consumer Care

Thank you so much for reaching out and sharing your experience with us. Dealing with an error code like the F6 E1 on your washer can be incredibly fru...

Consumer CareMay 8, 2026

Whirlpool is the best

Would Recommend

It is very easy to install and start using it.

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Amazing and Looks Nice

Would Recommend

It is not white, which is typical and all an illusion of something that washes clean. This chrome shadow machine is the best machine that cleans the dirtiest of dirt out of all kinds of clothes. No pre-wash needed, just hit "heavy duty" and you will get your clothes and other fabrics clean on the first run through. It is not your usual white for a reason, it doesn't have to look like a washer, but it is an amazing washer! I am thrilled with my family of messy people!

May 6, 2026
Verified Purchaser
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Delivery sucks

Would Recommend

I paid extra to have my new washer installed, buy when the truck arrived, the lazy guys said that couldn’t install it! I’m 71 years old and my husband is in the hospital again his just had a hip replacement surgery. I begged and I pleaded but they said my hookups are to old. I had to do my self. Took me 4 hours!

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