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5-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (Chrome Shadow) ENERGY STAR

Ratings & Reviews for Whirlpool 5-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (Chrome Shadow) ENERGY STAR

4.3
529
Review
 4.3 out of 5
529 Reviews


81% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This washing machine is generally well-received by customers, who praise its effective cleaning, large capacity, quiet operation, and energy efficiency. Many users find it easy to use and an upgrade from their previous washers. However, some customers have experienced issues with water usage, cycle length, and lack of customization options. A few French-speaking users were disappointed by the English-only display. Overall, the positive reviews highlight the product's quality and performance, while the negative feedback focuses on specific usability concerns.

Customer review summary generated by AI, including incentivized reviews.
529 Customer Reviews

So far the washer is performing well

Would Not Recommend

[This review was collected as part of a promotion.] We bought this washer last week. So far we are happy with its performance. However, the lack of access for suggested periodic cleaning of the filter is very very disappointing. Literature led us to believe it had a removable access panel, NONE EXISTS. That's why i might not recommend it to friends

March 18, 2026

From whirlpool.com

Terrible design

Would Not Recommend

We've been using this washer for about 6 months. Every side load washer needs to have the drain pump filter cleaned on occasion or your wash will stink. It's part of regular maintenance. Most washers either have a tray at the bottom of the front that pulls out or a little door on the front or side. This is so you can easily access the drain pump filter for REQUIRED cleanings. You have to take the entire top and front of this washer off to access it... door and all! What a terrible design! Somet...

March 9, 2026

From whirlpool.com

Response from Consumer Care

Thank you for your review. We regret to hear that your Washer is not living up to your standards. Please feel free to reach out to us through any of t...

Consumer CareMarch 12, 2026

The digital choices are great!

Would Recommend

[This review was collected as part of a promotion.] I've had a learning curve, as I've gotten used to the washing machine I love it!

February 21, 2026

From whirlpool.com

Great Reliability

[This review was collected as part of a promotion.] My other washer stopped working so I needed a new washer and I chose Whirlpool because I have a Whirlpool refrigerator that has run flawlessly for over 30 years so I hope that the washer has long term reliability.

February 19, 2026

From whirlpool.com

Ease of use

Would Recommend

[This review was collected as part of a promotion.] So far this washer is living up to its name - Whirlpool makes excellent products. It replaced a 20 year old washer that just couldn't run anymore. It was very easy transitioning to the new washer and I like the profile of the digital face.

February 16, 2026

From whirlpool.com

Spin Cycle

[This review was collected as part of a promotion.] I feel the machine is fine with one exception: Spin Cycle does not remove enough water even on High setting. Unlike my previous washing machine which did an excellent job removing excess water on high spin Cycle.

February 12, 2026

From whirlpool.com

Works Great

[This review was collected as part of a promotion.] I purchased this washer 6 months ago and it works great. My wife is very happy with this machine.

February 12, 2026

From whirlpool.com

[This review was collected as part of a promotion.] My only complaint is the the viewing window is smoked out so you can not view in the washer.

January 15, 2026

From whirlpool.com

Great product

Would Recommend

[This review was collected as part of a promotion.] I bought this washer a couple of weeks ago had laundry piled up due to dryer going out Wash all my items in no time

December 31, 2025

From whirlpool.com

Works per description

[This review was collected as part of a promotion.] So far this washer has worked well. Much better than the previous one.

December 29, 2025

From whirlpool.com

Our NEW WASHER

Would Recommend

[This review was collected as part of a promotion.] The last time we used the machine there was water remaining in the softener?

December 22, 2025

From whirlpool.com

Different features and procedures

Would Recommend

[This review was collected as part of a promotion.] It is a replacement for my older Whirlpool washer. This has different characteristics and it took a few times to get to know it. It is working great.

December 16, 2025

From whirlpool.com

Great washing options

Would Recommend

[This review was collected as part of a promotion.] I've been using this front load washing machine for about three months now And I'm really happy with the performance of the machine and the simplicity of it

December 12, 2025

From whirlpool.com

Very nice washer!

[This review was collected as part of a promotion.] We purchased this washer along with the matching dryer. We love the multiple options and functions on this washer, and it accommodates larger loads as well.

December 2, 2025

From whirlpool.com

Performance

Would Recommend

[This review was collected as part of a promotion.] The only thing wrong with the washer is : I Like the Old Way of Washing where there was more water in the Machine. Being that it is Water Efficient, There is little water in the Wash Cycle.

December 1, 2025

From whirlpool.com

Truly Quiet

Would Recommend

[This review was collected as part of a promotion.] The washer features are great. It will take us time to learn all the features, but we are pleased thus far. I only wish the door was able to be hinged to open left or right.

November 28, 2025

From whirlpool.com

Efficient and easy to use

Would Recommend

(This review was collected as part of a promotion.) Purchased just over a month ago - great washer. Very efficient and quiet!

November 27, 2025

From whirlpool.com

Front Load Washer

(This review was collected as part of a promotion.) Had it for a month and it works great. The only reason I scored it 4 stars is that I cannot change the way the door opens. It opens left to right and I have to life the wet cloths over the door. I'd rather have it open left to right to match the dryer location.

November 12, 2025

From whirlpool.com

Really nice!

Would Recommend

[This review was collected as part of a promotion.] So far this washer is performing really well. Really like the features but wish the sound at the end was a bit louder.

November 11, 2025

From whirlpool.com

Great features

[This review was collected as part of a promotion.] Love my front load washer it does a very good job at cleaning clothes

November 7, 2025

From whirlpool.com