
Ratings & Reviews for Whirlpool High Efficiency Stackable Large ( 5-cu ft ) Front Load Washer ( Radiant Silver )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The washing machine has strong cleaning performance and useful features like the fan to keep clothes fresh, app control, and variety of wash cycles. However, some customers have experienced issues with excessively long wash cycles, poor spin drying, and difficulty using the digital controls. There are also concerns about the quality and durability of the machine, with a few reporting breakdowns within the first few months. Overall, the consensus is mixed, with some customers loving the machine and others advising against it.
Customer review summary generated by AI, including incentivized reviews.Seems like a good purchase -- so far
All is as described. Still getting to know the nuances such as 1) having to hold the start button in order to begin a wash cycle 2) auto spin setting seems to revert back to a medium spin which doesn't get enough water out to dry quickly or efficiently 3) detergent drawer seems to have a locking mechanism I'm not used to (machine must be turned on before it will disengage). Very nice looking a does a great job, even on rugs.
Verified Purchaser
SUPER HEAVY! POOR MECHANICAL & VISUAL DESIGN
Would Not RecommendI Never Saw A Washer This Hard To Move That Wasn't A Commercial Unit, BUT NOT COMMERCIAL STRENGTH!!! Exterior Isn't Even Close To Strong Enough For It's Weight! Chrome Lettering Will Be Easy To Read One Second And Impossible Another Depending On What It's Reflecting!!!! Dryer Looks Like It Matches, But If You Line Up The Backs, The Fronts Don't Line Up! THERE'S THREE FEATURES YOU WANT LINED UP... 1. THE DOORS 2. THE FRONT OF THE TOPS 3. THE BACK OF THE TOPS PICK ONE! THE OTHER TWO WON'T L...
Verified Purchaser
Wonderful unit! So glad we purchased this washer!
Would Recommend[This review was collected as part of a promotion.] We bought this washer a few months ago to replace an aging stacked washer/dryer combo. This has been a great purchase! Really pleased with the variety that can be used to accommodate various fabrics.
From whirlpool.com
Great features.
Would Recommend[This review was collected as part of a promotion.] After using this washer and dryer for a month I can attest it is the best I've ever had. The steam setting on the dryer works great and the washer is so quiet. I love that it notifies me on my phone when cycles are complete.
From whirlpool.com
Broke 3 times in 2 months within first year!
Would Not RecommendWe purchased a Whirlpool washing machine in March of 2025 and it broke, at no fault of our own, on January 1, 2026, less than a year after purchase. The repair technician contracted by Whirlpool came out on January 5, 2026 and stated the control panel broke and would need to be replaced. He stated that it would be a part coming from Whirlpool and could take one to two weeks to receive. I received no update from the repair technician about the status of the delivery of the part. I called Whirlpo...
We appreciate you taking the time to share your feedback with us! We're genuinely sorry to hear that you had a negative experience with your Whir...

Everything I need on a washer
Would Recommend[This review was collected as part of a promotion.] I received my washer 2 weeks ago and just love it. It is very easy to use snd has everything I need in a washer plus some great new features.
From whirlpool.com
Disappointed
Would Not Recommend[This review was collected as part of a promotion.] After reading other reviews, I thought I would try this machine. I wish I had not have. The spin cycle even on high does not get the water out of the clothes
From whirlpool.com
Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer. Clothes remain excessively wet because t...
Nice clean clothes
Would Recommend[This review was collected as part of a promotion.] Love the washer, but there is no drumlight, so clothes are hard to see.
From whirlpool.com
Solid Machine!
Would Recommend[This review was collected as part of a promotion.] We got this and the matching dryer and they are working great. Relatively quiet, and easy to use. With two kids we enjoy the extra capacity.
From whirlpool.com
Works great
Would Recommend[This review was collected as part of a promotion.] Wasn't sure about a front load washer, but I am happy with this for sure.
From whirlpool.com
Totally Dislike Washer
Would Not Recommend[This review was collected as part of a promotion.] I bought this a month ago and the very first day it was installed I had a problem. Did a load of towels and a couple loads after that. When I went to take the towels out they were dripping wet. Did another load after that of just basic white wash and had the same problem. Had the appliance store where I bought it from come out and look at the washer. The answer I received was to put more clothes in the machine. I was very upset because I ...
From whirlpool.com
We appreciate you taking the time to share your feedback with us! We're genuinely sorry to hear that you had a negative experience with wet clothes on...
very quiet and reliable and runs smooth.
Would Recommend[This review was collected as part of a promotion.] have had for two weeks and no issues. would highly recommend.
From whirlpool.com
The Sexiest Washer Ever
Would Recommend[This review was collected as part of a promotion.] I know that's a weird way to describe a washing machine but seriously, this is the sexiest washing machine I have ever seen. It's gorgeous. I've never been so excited to do laundry. Oh, and it cleans my clothes really well!
From whirlpool.com
Seems to work well, and uses little electricity
Would Recommend[This review was collected as part of a promotion.] I put a kill-A-watt meter on it and one cold load took only 0.08 kWh so yes it is efficient. And it seems to get the clothes clean. Being 5 cu ft it is better than the one it replaced for large flannel sheets. It has a Drum Dry cycle that takes FOUR HOURS - for real. All it does is run the "basket" back and forth and runs a fan. The inside of the door seal was still wet when it finished. Seems a total waste. As is the user manual. It isn't even...
From whirlpool.com
So far so good
Would Recommend[This review was collected as part of a promotion.] I have not used both machines that much yet, but on my apartment, the company use nothing but Whirlpool products and I experienced it first hand the quality. that's why I purchased Whirlpool brands.
From whirlpool.com
New Whirlpool Washer and Dryer Set
Would Recommend[This review was collected as part of a promotion.] I bought the washer and dryer about a month ago and we are very happy. Our first front loading washer and we love it.
From whirlpool.com
so far so good
[This review was collected as part of a promotion.] we've only used this washer for a few weeks but so far so good. We replaced 11 year old Samsungs and had no issues so difficult to rate this appliance in such a short amountbof time. ask me again in a year or 2
From whirlpool.com
Simple to use and does a fantastic job, Looks grea
[This review was collected as part of a promotion.] We've owned it for two months and love it. Simple to use and it does a great job.
From whirlpool.com
Broken from day 1
[This review was collected as part of a promotion.] I am extremely disappointed in this washing machine. Did not work properly from day 1. The entire cycle system changes from what you select to whatever random mode it chooses. Whirlpool has been less than helpful and the contract repair person cannot fix it and won't return calls. When I call Whirlpool they just refer me back. This machine is less than 2 months old. Complete waste of money.
From whirlpool.com
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear th...
Wonderful washer
[This review was collected as part of a promotion.] Our Whirlpool washer finally needed replacing after 16 years. Naturally we replaced it with the newest version. We have had this one for several months and it has not let us down. Easy to use and gets the stains and soil out! Hopefully, this one will last 16 years too!
From whirlpool.com
Thank you for reaching out to us and sharing your experience. We sincerely apologize that the features and characteristics of your current appliance ...