Ratings may include incentivized customer reviews.
What Customers Are Saying
The ice maker produces high-quality, clear ice quickly and efficiently, with a large output and quiet operation. However, many customers have experienced major issues, including the ice maker suddenly stopping working, leaking, and requiring frequent and expensive repairs. There are also reports of challenges with the installation process.
Customer review summary generated by AI, including incentivized reviews.My ice maker is now dead
Would Not RecommendI had this ice maker for over 3 years and it made good clear ice but today it is no longer making ice today :( The water runs but it no longer freezes. I am now going to have to look into getting a new one. I don’t know if i will buy whirlpool again bc i feel that it should have lasted for more than 3 years for the price i paid for it. Buyer beware.
From whirlpool.com
Excellent Tech
Would Recommend[This review was collected as part of a promotion.] Jace is an excellent technician. He is very knowledgeable about the product he works on. He will explain the problem in terms you can understand and then explains what needs to be done to correct it.
From whirlpool.com
Disappointed
[This review was collected as part of a promotion.] Just installed a week ago and ice is freezing over
From whirlpool.com
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Love the machine
Would RecommendWe have had this unit installed since March 2023 and has never skipped a beat! It has excellent recovery when emptied completely. The cubes are crystal clear.
From whirlpool.com
Needs repair from day one !
[This review was collected as part of a promotion.] Ice maker does not operate properly from the first day. Have needed to request appliance repair service to diagnose and correct.
From whirlpool.com
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Easy to Install and High Quality
Would Recommend[This review was collected as part of a promotion.] After 10 years I had to replace my non- repairable bar ice maker. My repairman suggest Whirlpool or 1 other brand. Said others would not last. I found great quality and easy to install.
From whirlpool.com
[This review was collected as part of a promotion.] I received this ice maker a little over two weeks ago and had it installed. After suffering some difficulties with its operation I complained to Whirlpool who is sending a tech to look at it. At the moment I am not pleased with its operation nor the responsiveness of Whirlpool regarding my problem.
From whirlpool.com
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3 Years
Would Not RecommendNot worth the cost of the service call. The commercial brand I had before lasted 13 years. Don't use built in. It's a Hot Box. These are not air cooled from the front. There is no fan on the condenser. Using it like an ice chest with bagged ice.
From 29-lb Ice Per day Cubed Ice Maker ( Fingerprint Resistant Stainless Steel )
Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers wi...

[This review was collected as part of a promotion.]
From whirlpool.com
good icemaker
Would Recommend[This review was collected as part of a promotion.] I like the size/shape of the cubes. Also, the design of the scooper and holder is well placed for easy access and storage without touching the ice in the bin. One negative is that it makes a lot of periodic noise, much more than my previous icemaker. I can hear water running and the machine humming from our pantry (not close by). Overall, it is a good appliance.
From whirlpool.com
Nice ice
Would Recommend[This review was collected as part of a promotion.] Brand new and working great. Ask me again in 5 years.
From whirlpool.com
Doesn't work, but dealer very responsive
[This review was collected as part of a promotion.] I bought this one week ago. It does not work, but the dealer has been extremely responsive. They sent a lower-level employee out within a few hours of my calling them and sent a technician within two working days. He came yesterday. He said he needed a part that he hoped he could get today and that, if he could, he would install it today. I gave it two stars instead of one because the dealer responded so well.
From whirlpool.com
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Ice Maker. It's hard for us to hear...
Ice maker
[This review was collected as part of a promotion.] Product is still new, but as of now I’m satisfied w/ice maker, note it is pretty loud…mine is in the butlers pantry behind closed doors.
From whirlpool.com
[This review was collected as part of a promotion.] I wish it made larger ice cubes plus I cannot get the filter cap opened to install a filter
From whirlpool.com
Great features
Would Recommend[This review was collected as part of a promotion.] This is our second Whirlpool ice machine . We enjoy the small clear cubes. always plenty of ice on hand!!
From whirlpool.com
Very nice ice machine.
[This review was collected as part of a promotion.] Great machine for small craft ice. Quiet compared to my old machine.. Well built. Very happy so far after 1 month of use.
From whirlpool.com
Thin Ice
[This review was collected as part of a promotion.] My new ice maker is making thin ice. I would like it to be thicker if possible. Can someone help me?
From whirlpool.com
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So far so Good
[This review was collected as part of a promotion.] We have had our ice maker about a month ago for our Lake house. So far it is meeting our expectations & hopefully will for many years?
From whirlpool.com
Under Counter Ice Maker
[This review was collected as part of a promotion.] It arrived in perfect condition. Very easy to install and works amazing. Thank you.
From whirlpool.com

Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Ice Maker not making ice. It's hard...