Ratings may include incentivized customer reviews.
What Customers Are Saying
The product offers good performance, ease of use, and convenient spool replacement. However, some users have experienced issues with the trimmer line, such as it breaking, jamming, or not feeding properly. The replacement spools are also considered overpriced by some customers. Overall, the product has mixed reviews, with the recurring problems with the trimmer line being a significant concern.
Customer review summary generated by AI, including incentivized reviews.Works great
Would RecommendI love the service I receive. Worx backs their products and are very good to deal with. I have alot of these products and will be buying more.
From worx.com
[This review was collected as part of a promotion.]
From worx.com
Works WG191 Trimmer & Spool Line
Would Recommend[This review was collected as part of a promotion.] I really like my Works WG191 Trimmer when I use it on the yard. The great power, variable speed control, strong cordless battery, and the easy spool line feed are all exceptional features of this trimmer. This is the BEST trimmer I have ever used for yard work.
From worx.com
Weak string
Would Not Recommend[This review was collected as part of a promotion.] I bought this product and it just doesn’t last.
From worx.com
[This review was collected as part of a promotion.]
From worx.com
Good stuff
Would RecommendPrice way to high plus high shipping
From worx.com
Spools not up to par
Would Not RecommendSecond time I've purchased replacement spools. First time....everything fine. This time ( and with proper numbered spools ) the spools fit too tightly and I have to open spool container every time to extend the wire by hand. Big disappointment.
From worx.com
Hello Valued Worx Customer! It's unfortunate to learn that your TOOL fell below your purchase expectation. We appreciate you bringing this to our atte...
Decent
It works well for my yard
From worx.com
Super line!
Would Recommend[This review was collected as part of a promotion.] Love these spool works great with my tool
From worx.com
56 V weed eater green line
Would RecommendI have owned my 56V weed eater for around 3 years. A little heavy, but I would buy it again. Cuts like a gas weeder. However, I have a love/hate relationship with the green line. It sticks way to often and the line breaks. So my rating is on the spoil of line, not the unit.
From worx.com
Good product!
Would Recommend[This review was collected as part of a promotion.] I used my cordless trimmer each time after mowing. The trimmer line makes trimming a breeze!
From worx.com
Cap is always breaking
Would Not RecommendGreat customer service, but lawn tools can break too easily.
From worx.com
Hello Valued Customer.Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a b...
Necessary accessory
Would RecommendI bought this three weeks ago and haven’t yet needed it, but looks fine and identical to the one that came with the trimmer.
From worx.com
Warning: Replacement Spool Quality
Would Not RecommendI have purchased several replacement spools for my 56V trimmer. The 56V trimmer will no longer advance the trim line by the handle; I need to manually pull it from the spool. The last three spools I used the line would break and be stuck on the spool. I had to make a splice to just to find the end of the line; wasting line. I have been very disappointed with the trimmer and replacement spools.
From worx.com
Hello Valued Valued Customer. Thank you for sharing your experience and review. We are sorry to hear that your trimmer commend feed is not working and...
Worx trimmers
[This review was collected as part of a promotion.] I have had several Worx trimmers They are lighter than the gas ones I love my worx trimmer I will buy another one when my worx trimmer stops working
From worx.com
spool sucks keep breaking
Would Not Recommendi bought this thinking's it was a great product come to find out spool sucks keep getting clogged up and i have to keep opening it up to fix it. My opinion don't waste your money look for something else.
From worx.com
Hello there! It's unfortunate to learn that the replacement spool has not worked well for you. We recommend storing the spools in a cool, dry place. ...
So simple
Would RecommendThis is the best thing ever. So its 95 degrees outside and your hot and sweaty. Your trimmer runs out of string. With this little gadget all you do is snap off the empty spool and snap on a fresh full one. No more getting stressed and aggravated trying to get string wound onto your trimmer. Now life can be great
From worx.com
Holy Cow - much needed item
Would RecommendI have 2.5 acres to maintain as a single mom with nearly all grown children, so it's pretty much all on me. I never want to be mixing gas and oil - makes no sense to me, but I am perfectly capable of charging a battery, so I have had Worx trimmers for years. It makes very quick work of the challenging and adventurous weeds that show up in western Massachusetts. Thank you so much for offering a tool that gets the job done!
From worx.com

Hello Valued Customer! Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a...