Ratings may include incentivized customer reviews.
What Customers Are Saying
The product offers good performance, ease of use, and convenient spool replacement. However, some users have experienced issues with the trimmer line, such as it breaking, jamming, or not feeding properly. The replacement spools are also considered overpriced by some customers. Overall, the product has mixed reviews, with the recurring problems with the trimmer line being a significant concern.
Customer review summary generated by AI, including incentivized reviews.Great Yard Equipment
I love every piece of my Worx equipment.
From worx.com
Spool and line
Would RecommendEasy to use pre rolled spool, time saving, and replacement is time saving during trimmin.
From worx.com
Disappointing
This is the second accessory item I’ve had to buy for my edger trimmer, both items were disappointing. This item that I purchased worked for approximately five minutes before it stopped working. The string did not feed automatically. The string did not feed manually either. Supposedly this edge trimmer has a specific technology to automatically feed the string and it didn’t work. I feel like I wasted my money on this product.
From worx.com
One size does not fit all
works with the trimmer that it is made for only, since it does not fit our older trimmer. Kind of not cost efficient to have to by the reel with line instead of just the bulk line.
From worx.com
Easy to work with
Would Recommend[This review was collected as part of a promotion.] Expensive for 1 reel
From worx.com
No free spools for me.
Would RecommendWhy are the spools for WG168,WG184 & WG191 not part of the free spools for life promotion?
From worx.com
worth the money
Would Recommendunlike the "free set of refills" which are not worth the shippinng cost, this one works beautifully.
Disappointed In These Spools
Would Not RecommendI couldn’t be more disappointed with these spools as everyone I ordered kept breaking the line causing continual stoppages. As I got closer to the end of the spool the line would stop threading because it was tangled on the spool from the winding process. Every spool in the box was like this!
From worx.com
Hello Valued Customer, Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understand...

Hello There! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of wh...