Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

Gramercy Matte Brushed Gold Single Handle Deck-mount Touchless Pull-down Kitchen Faucet

Ratings & Reviews for VIGO Gramercy Matte Brushed Gold Single Handle Deck-mount Touchless Pull-down Kitchen Faucet

4.6
141
Review
 4.6 out of 5
141 Reviews

2 Star
0%
1 Star
0%

94% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the faucet's sleek, modern design and matte black finish, with many noting it elevates kitchen aesthetics and receives compliments from guests. Reviewers consistently highlight solid construction, easy installation with clear instructions, and reliable functionality. Most express high satisfaction and compare it favorably to competing brands. The primary observation is the absence of a spray function—customers note receiving only a pull-down stream rather than spray mode. While some mention this as a disappointment, most qualify it as not detracting from overall satisfaction. A few report minor issues like nozzle retraction or hose length, but these are vastly outweighed by positive sentiment. Overall, customers strongly recommend the faucet.

Customer review summary generated by AI, including incentivized reviews.
141 Customer Reviews

Good but not great

Would Recommend

Overall, this is an okay faucet for a kitchen, but it does not have a sprayer option and the way the hose retracts back doesn't allow it to connect back all the way so it sort of hangs unless you physically push it all the way back up. This is caused by a tight connection and double o-rings.

Was this Review Helpful ?
Response from VIGO Customer Support Team

Dear Valued Customer,

We are sorry to hear about the issue you are having with your kitchen faucet. It's very likely that the counterw...

VIGO Customer Support TeamMarch 31, 2026

VIGOMarketing

We got about a month ago. I did the installation myself, the instructions were clear and easy to follow! We loved the pack out, it looked like gettin jewelry! Congratulations, keep up the good work!!!

September 8, 2025

From vigoindustries.com

Touchless is wonderful

My wife loves it. Especially the touchless feature

September 3, 2025

From vigoindustries.com

Beautiful in every detail

Beautiful, love the texture on the pull down, love that it is all metal. We needed to install sideways due to short space and still looks awesome.

May 27, 2025

From vigoindustries.com

I wish that the pull-down holes on my faucet had a sprayer. It does not. That's one thing I don't li

I've had the faucet for about 6 weeks now. And over all most of it, I really like

May 27, 2025

From vigoindustries.com

Great faucet

Would Recommend

Just installed in our new kitchen. So far so good. Love the touchless sensor feature.

May 14, 2025

From vigoindustries.com

Great faucet

Would Recommend

Bought the matte black gramercy, love the modern minimalistic look, easy to install, beautiful finish and smooth operation

February 17, 2025

From vigoindustries.com

Love the look, heavy duty and it’s functional.

This is our second one. The first one we purchased was a holdover until our Brizzo arrived with our new kitchen remodel. We then took it to our cottage and installed it. We have poor water there so we’re assuming something happened to the faucet with our bad water. It basically stopped working. This is our second one we shall see, but we do love it. I bought a cheaper one in between but it had a plastic spray nozzle, I sent that right back.

August 6, 2024

From vigoindustries.com

Affordable, high quality and pizzaz!

Our leaky, contractor grade faucet never looked right. We saw this beauty, we saw its solid construction, and installed it easily. Great upgrade that we are thoroughly happy with!

April 29, 2024

From vigoindustries.com

Sturdy product

I’ve only had this product about 1 month but everything is working properly

March 20, 2024

From vigoindustries.com

Great Product!

Would Recommend

Good product. Color is great and always looks clean. Doesn't have the shower option but I'm not going to complain. Works well!

August 15, 2023

From vigoindustries.com

Very Sleek

Would Recommend

Really nice quality and looks. Wish it had a sprayer option, but not that important.

July 17, 2023

From vigoindustries.com

Handle broke

Nice sink but handle broke after less than 3 years. Hoping to replace just the handle without having to purchase an entirely new faucet. Can you please assist?

July 12, 2023

From vigoindustries.com

Laundry room beauty

Would Recommend

Purchase this over a year ago and finally installed in our new laundry room remodel. Beautiful and perfect for that contemporary farm look. Easy to install and my general contractor team/plumber love the look. Works well

May 31, 2023

From vigoindustries.com

4/5 stars

Would Recommend

Beautiful and well built faucet. My only criticism is that there’s no spray function on the nozzle.

October 6, 2022

From vigoindustries.com

Response from Product Support

Good morning Kevin F, Thank you for your 4 star review and kind words on your VIGO Gramercy Pull Down Kitchen Faucet. We certainly appreciate you ta...

Product SupportOctober 7, 2022

Beautiful & Perfectly Designed Kitchen Faucet

Would Recommend

I bought this kitchen faucet in stainless steel decor for my house in Tennessee. When I moved to Florida the first thing I did was buy one for my New Build. I took out the new one that came with the house. It has small footprint and no spray all ove the place. Contemporary design but goes well with farmhouse and modern design decor.. I bought the black this time. Love it!

August 21, 2022

From vigoindustries.com

Response from Product Support

Good afternoon GigiBlogger! Thank you so much for your 5 star rating! We’re thrilled that you are enjoying your VIGO Gramercy Pull Down Sprayer Kitche...

Product SupportAugust 22, 2022

Big improvement!

Would Recommend

I love this faucet. The old Moen was small and had no pull out feature. Now I can spray my double sinks with ease and fill up my large Brita water filter without having to drop it into the sink. Awesome product and it looks very sleek and modern!

July 25, 2022

From vigoindustries.com

Response from Product Support

Good morning Berkshiresgirl! Thank you for your review! We are very happy to hear you are so satisfied with your new VIGO Gramercy Pull Down Kitchen F...

Product SupportAugust 9, 2022

Great Faucet

Would Recommend

I like this faucet,colour of the faucet is exact I wanted . I recommend

July 21, 2022

From vigoindustries.com

Response from Product Support

Thank you Harry k for sharing a photo of your newly installed VIGO Gramercy Pull Down Kitchen Faucet. Thank you so much for your recommendation and f...

Product SupportJuly 21, 2022