Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the thermostat for its ease of installation, with most noting no professional help was needed and installation was straightforward. Reviewers highlight perfect fit and compatibility with standard water heater models, with the replacement working identically to the original. Many report the thermostat performs reliably and feels durable, successfully saving them from costly unit replacement. A few customers experienced issues, though these appear isolated and often stemmed from misdiagnosis rather than product failure. Overall, most consider it a cost-effective, dependable solution.
Customer review summary generated by AI, including incentivized reviews.Perfect replacement
Worked perfect
Verified Purchaser
Layout slightly different.
Would Not RecommendPosition of terminal on lower right is higher than the switch it replaced so wire would not reach. Careful when buying this.
Check your items before leaving the store
Would Not RecommendThis product was previously sold and had scratches on it like it had been installed. For all I know it could been a unit that was taken off some ones water heater. It was in a bag when I picked it up and I did not see it until I returned home 30 miles away. I called and told the manager the situation and he said he would refund my money, $20.55 but that did not happen.
We are very sorry to hear of your experience. We recommend reaching out to Lowe's Customer Care at 1-800-445-6937 or Text 84109 for further assis...
Great place to shop
Didn't need it and there the box away and lost my receipt.
Works good enough
Would RecommendExact match for what was in my ge water heater. Temp will vary between 115 and 125 but thats normal i guess, any way it works
They work
Would RecommendExact match to what was in my ge water heater.i put them in and they work.temp will vary between 115 to 125 degrees but i guess that pretty normal
Verified Purchaser
For lower heating element on hot water heater
Would RecommendIt works good, on lower heating element, on hot water heater
Verified Purchaser
As described
Would RecommendAs described
Verified Purchaser
As described
Would RecommendAs described
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Would Recommendthe product works fine, its the service that need help.
We are very sorry to hear of your experience. We recommend reaching out to Lowe's Customer Care at 1-800-445-6937 or Text 84109 for further assis...
If the screw configuration of the thermostat on your water heater is different we recommend contacting the manufacturer of your water heater to ensur...