Ratings & Reviews for True Temper NeverLeak Plastic 175-ft Container Hose Reel
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has mixed reviews. On the positive side, it is an affordable and compact option for storing a garden hose, with well-made metal fittings and a smooth crank mechanism. However, the majority of reviews indicate significant quality and design issues. The lightweight plastic construction is prone to cracking, breaking, and warping, especially with heavier hoses. The manual hose guide is ineffective, and the unit is prone to tipping over or sliding around. Overall, while it may work for light, occasional use, most users found it to be a poor value and not durable enough for regular, long-term use.
Customer review summary generated by AI, including incentivized reviews.Poor product
Would Not RecommendThis hose reel fell apart after about 8 months and I didn't use it that frequently
plastic reel will not hold up to heavy hose.
Would Not RecommendSeemed to be doing fine at first but once I added the second 50' of hose it started to get harder to wind up and ended up breaking the reel on the inside of the box. Would not recommend with heavy duty long hose.
Verified Purchaser
Another broken reel
Would Not RecommendI bought this one about 1 1/2 years ago and purposely bought a lightweight gauge hose because two other hose reels had busted. I've had it all the way out like 2 times and today I went to use it and it was broken on the inlet side, effectively pinching off the supply. I don't understand why these are so crappy, but not a lot of alternatives. I will submit a warranty claim, just don't hope I end up here again!
Hello,
Please send in pictures of issues to Help@ames.com for further assistance.
Thank you for your feedback.Was this Review Helpful ?
poor
Would Not Recommendhose leaks
Verified Purchaser
Keeps everything looking neat around the house.
Would RecommendGreat sale price. Keeps water hose out of the way.
Verified Purchaser
Quality & Durable
Would RecommendQuality, Durable
Verified Purchaser
Not worth the time and money. Buy something else.
Would Not RecommendIt broke in the middle causing a lot of other issues.
Easy to rewind
Would RecommendI have bought three of these now. They have held up very well (oldest one is probably 5 years old now, maybe older) and are really easy to wind. They are sturdy and the basket inside is handy.
Verified Purchaser
Worth paying more to get better quality
Would Not RecommendFor the price, very cheaply made. Returning both today.
Verified Purchaser
Hello, thank you for taking time to leave feedback and share information about the AMES Hose Reel. We appreciate the honest feedback. If you have add...
Poor shipping quality
Would Not RecommendThe box was crushed the product seems to be ok. The top had been opened and resealed.
Verified Purchaser
Hello Brad, thank you for taking the time to share your experience, we appreciate your feedback. Please let us know if we can provide additional supp...
Good for keeping your hose hidden
Would RecommendGreat medium size hose holder. Very good for the price.
Verified Purchaser
Hose Hideaway
Would RecommendThis product was sturdy, easy to hook up, functional and good looking! Serves my purpose of hiding my hose and storing it without kinks, especially if I do not need to use the entire hose.
Verified Purchaser
Hose Reel
Would Recommendgood price and will help keep the water hose from baking in the sun.
Verified Purchaser
Hi,
Thank you for your feedback!
We are sorry to hear about your hose reel. Please email photos of the issue and proof of purc...