Ratings & Reviews for Trex Transcend 1-in x 6-in x 20-ft Island Mist Grooved/Solid Composite Deck Board
Ratings may include incentivized customer reviews.
What Customers Are Saying
The composite decking is described as high-quality, durable, and attractive, with a realistic wood-like appearance and a wide range of color options. Customers praise its sturdiness, weathering resistance, and low-maintenance benefits compared to traditional wood decking. However, some experienced issues with inconsistent board widths, damaged boards, and installation difficulties. Overall, the majority of reviews emphasize the excellent value, great looks, and long-lasting performance of the product.
Customer review summary generated by AI, including incentivized reviews.Hello James and thank you for your fantastic 5-star review! We are incredibly grateful that you took the time to share your feedback with Trex. Than...
Great service
Would RecommendEasygoing
From Transcend-ft 1-in x 6-in x 12-ft Lava Rock Grooved_SLASH_Solid Composite Deck Board Verified Purchaser
Hello Bill and thank you for your lovely review. We appreciate you taking the time to share your experience with us as well. We hope you enjoy your b...
Wrong Trex Board Shipped
Would RecommendOrdered a 16' Trex Tiki Torch board, but the wrong color was shipped with the rest of my order. Somehow received a 16' Trex Lava Rock board, vice what was actually ordered. Not sure how this happens.
From Transcend 1-in x 6-in x 16-ft Tiki Torch Grooved_SLASH_Solid Composite Deck Board
Hello Kevan. Thank you for reaching out to Trex and bringing your negative experience to our attention. We apologize for the challenges you have face...
Poor service.
Would RecommendWaited and waited and waited for these sample deck boards to come. When they finally came, they were the wrong color! Not at all pleased with the service. However the product is fine, just not the right color and description!
From Transcend 12-in Spiced Rum Composite Deck Board (Sample) Verified Purchaser
Hello! We're so sorry to hear the issues you've experienced. Please reach out to us at 1-800-289-8739 so we can further assist. -Trex Custome...
Hello, and thank you for sharing your experience with us. At Trex, we strive for 100% customer satisfaction, and we are happy we did just that. We ho...
Hello Moore, sorry to hear that. If you would like to discuss the situation further, please give us a call at 1.800.289.8739. Thank you, - Trex Custo...
Thank you so much for the kind review, Happy Holidays! - Cami, Customer Care Team.
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