Ratings & Reviews for Trex Transcend 12-in Spiced Rum Composite Deck Board (Sample)
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Trex Transcend composite decking is praised for its high quality, durability, and realistic wood-like appearance, particularly the Spiced Rum color. Customers appreciate the low-maintenance and long-lasting nature of the decking, as well as the ease of installation. However, some have experienced issues with inconsistent board widths and difficulty cleaning the grooved surface. The cost of the decking may also be a consideration for some customers.
Customer review summary generated by AI, including incentivized reviews.Trex
Would RecommendDeck is amazing with Trex!
From Transcend 1-in x 6-in x 16-ft Spiced Rum Grooved_SLASH_Solid Composite Deck Board Verified Purchaser
Hello James and thank you for your fantastic 5-star review! We are incredibly grateful that you took the time to share your feedback with Trex. Than...
Great service
Would RecommendEasygoing
From Transcend-ft 1-in x 6-in x 12-ft Lava Rock Grooved_SLASH_Solid Composite Deck Board Verified Purchaser
Hello Bill and thank you for your lovely review. We appreciate you taking the time to share your experience with us as well. We hope you enjoy your b...
Wrong Trex Board Shipped
Would RecommendOrdered a 16' Trex Tiki Torch board, but the wrong color was shipped with the rest of my order. Somehow received a 16' Trex Lava Rock board, vice what was actually ordered. Not sure how this happens.
From Transcend 1-in x 6-in x 16-ft Tiki Torch Grooved_SLASH_Solid Composite Deck Board
Hello Kevan. Thank you for reaching out to Trex and bringing your negative experience to our attention. We apologize for the challenges you have face...
Poor service.
Would RecommendWaited and waited and waited for these sample deck boards to come. When they finally came, they were the wrong color! Not at all pleased with the service. However the product is fine, just not the right color and description!
Verified Purchaser
Hello! We're so sorry to hear the issues you've experienced. Please reach out to us at 1-800-289-8739 so we can further assist. -Trex Custome...
Great item
Would RecommendQuality
From Transcend 1-in x 6-in x 16-ft Rope Swing Grooved_SLASH_Solid Composite Deck Board Verified Purchaser
Hello, and thank you for sharing your experience with us. At Trex, we strive for 100% customer satisfaction, and we are happy we did just that. We ho...
wonderful color
Would RecommendTrex makes a great decking material in rich colors
From trex.com
Hello Dianne and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, -Ryan...
Great product
I got a sample so I could really feel it, the weight and texture. I also wanted to see it against the house.
From trex.com
Hello, and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, -Ryan Trex ...
Looks Rich and Sleek
Would RecommendDarker than expected but looks great. Deck looks actually bigger and completely refeshed
From trex.com
Hello, and thank you for your lovely review. We appreciate you taking the time to share your experience with us as well. We hope you enjoy your brand ...
Return Process
Two of the boards were delivered damaged.
From Transcend 1-in x 6-in x 20-ft Lava Rock Grooved_SLASH_Solid Composite Deck Board Verified Purchaser
Hello Moore, sorry to hear that. If you would like to discuss the situation further, please give us a call at 1.800.289.8739. Thank you, - Trex Custo...
Thank you so much for the kind review, Happy Holidays! - Cami, Customer Care Team.
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