Ratings & Reviews for Trex Transcend 12-in Island Mist Composite Deck Board (Sample)
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the realistic wood-grain appearance and Island Mist gray tone, noting it enhances outdoor spaces and exceeds expectations for low-maintenance decking. Many emphasize durability and solid construction, with reviewers reporting years of use without fading or structural issues. The hidden fastener system and grooved edges enable clean, professional installations, and the sample size helps customers make confident decisions. The 95% recycled materials appeal to environmentally conscious buyers. A few report isolated warping or surface concerns, and some note the surface becomes hot in direct sunlight, though these issues are generally outweighed by overall satisfaction.
Customer review summary generated by AI, including incentivized reviews.Hello James and thank you for your fantastic 5-star review! We are incredibly grateful that you took the time to share your feedback with Trex. Than...
Great service
Would RecommendEasygoing
From Transcend-ft 1-in x 6-in x 12-ft Lava Rock Grooved_SLASH_Solid Composite Deck Board Verified Purchaser
Hello Bill and thank you for your lovely review. We appreciate you taking the time to share your experience with us as well. We hope you enjoy your b...
Wrong Trex Board Shipped
Would RecommendOrdered a 16' Trex Tiki Torch board, but the wrong color was shipped with the rest of my order. Somehow received a 16' Trex Lava Rock board, vice what was actually ordered. Not sure how this happens.
From Transcend 1-in x 6-in x 16-ft Tiki Torch Grooved_SLASH_Solid Composite Deck Board
Hello Kevan. Thank you for reaching out to Trex and bringing your negative experience to our attention. We apologize for the challenges you have face...
Poor service.
Would RecommendWaited and waited and waited for these sample deck boards to come. When they finally came, they were the wrong color! Not at all pleased with the service. However the product is fine, just not the right color and description!
From Transcend 12-in Spiced Rum Composite Deck Board (Sample) Verified Purchaser
Hello! We're so sorry to hear the issues you've experienced. Please reach out to us at 1-800-289-8739 so we can further assist. -Trex Custome...
Hello, and thank you for sharing your experience with us. At Trex, we strive for 100% customer satisfaction, and we are happy we did just that. We ho...
Sample and Color
Wanted a solid or square sample but color is perfect for Storm Shutters on my blue vinyl sided house.
From trex.com
Hello, and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, - Trex Cust...
Nice product, beautiful color
Would RecommendI am vey happy with this product. My deck loosk awesome
From trex.com
Hello Gisela and thank you for your lovely review. We appreciate you taking the time to share your experience with us as well. We hope you enjoy your ...
Return Process
Two of the boards were delivered damaged.
From Transcend 1-in x 6-in x 20-ft Lava Rock Grooved_SLASH_Solid Composite Deck Board Verified Purchaser
Hello Moore, sorry to hear that. If you would like to discuss the situation further, please give us a call at 1.800.289.8739. Thank you, - Trex Custo...
Thank you so much for the kind review, Happy Holidays! - Cami, Customer Care Team.
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