Ratings & Reviews for Trex Select 1-in x 6-in x 20-ft Pebble Grey Grooved/Solid Composite Deck Board
Ratings may include incentivized customer reviews.
What Customers Are Saying
The decking boards are generally durable, low-maintenance, and have an attractive appearance. Customers appreciate the easy installation, resistance to fading, warping, and cracking, as well as the available color options. However, some users have experienced issues with dirt visibility and the boards feeling hot to bare feet. Overall, the decking provides a long-lasting, low-maintenance solution for outdoor living spaces.
Customer review summary generated by AI, including incentivized reviews.Where is my product?? You don’t even know ?
Would Not RecommendIt’s not the product Lowe’s might have the worst Customer service ever. Been waiting over a week for my order I place last Monday and no one can tell where it is or if it is coming. No wonder Hkme depot is beating them up and down the street.
Fantastic Service
Would RecommendThank you to the gentlemen that helped us with our pickup! They went above and beyond!
From Select 1-in x 6-in x 20-ft Pebble Grey Grooved_SLASH_Solid Composite Deck Board Verified Purchaser
Hello, thank you for reaching out and for your review. We are sorry to hear about your experience and would like to learn more. When you are able to,...
Had to special order but came thru quickly
Would RecommendCame in around 10 days
From Select-ft 1-in x 6-in x 20-ft Pebble Grey Square_SLASH_Solid Composite Deck Board Verified Purchaser
Hello, On behalf of all of us at Trex I would like to thank you for sharing this great review! We are thrilled that you love our products. We will be...
Patience
Would RecommendEverything was great except time it took to get the boards from storage to our truck.
From Select 1-in x 6-in x 16-ft Saddle Square_SLASH_Solid Composite Deck Board Verified Purchaser
Hello, thank you for your review! We appreciate your time and your feedback in your review. Thank you, Trex Customer Care Team.
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Incomplete Order
Would RecommendI ordered 8 boards and 6 were delivered, the process to correct this issue was not easy and delayed the start of my project!
From Select-ft 1-in x 6-in x 20-ft Pebble Grey Square_SLASH_Solid Composite Deck Board Verified Purchaser
Hi Patty, we are sorry to hear about your experience with Trex. If this ever occurs in the future, give us a call at 1(800)289-8739. We are here to h...
Cupping
Would Not RecommendInstaller may not have installed entirely correct, but this Trex decking is not the greatest product. Yes, it may not need to be stained, but it definately warps and cups worse than decking boards. I wish that I had gone with a different decking material. Deck is 2 yrs old.
Hello, we’re so sorry to hear about your experience with our product. We aim to offer 100% customer satisfaction to all of our customers and would li...
Damaged boards
Would Not RecommendI ordered 43 Trex 20 ft. grooved boards. I paid to have them delivered. 5 of the boards were obviously damaged, but sent anyway. 3 boards had what appeared to be tire marks. I requested 5 replacement boards. 1 of the 5 replacement boards had a manufacturing defect. I don't understand why Lowe's accepts boards that have obvious flaws leaving the customer to request replacement boards with extra time involving order and delivery for both Lowe's and the customer. Extremely frustrating....
From Select 1-in x 6-in x 20-ft Saddle Grooved_SLASH_Solid Composite Deck Board
Hi Maldemer, thank you for reaching out. I am sorry to hear of your experience and would like to learn more. When you are able to, please give us a c...
Looks good in my deck
Would RecommendVery easy to order
From Select 1-in x 6-in x 12-ft Pebble Grey Grooved_SLASH_Solid Composite Deck Board Verified Purchaser
Hello Jimmy and thank you for being a Trex customer. We appreciate you taking the time to leave us a review. We hope you enjoy your new decking for m...
disappointed
Would Not Recommendthe product delivered was not what I asked for. I gave the agent at the counter the slip from a prior order as a reference to get additional deck boards. This product, while close, it is not the same product i asked for
From Select 1-in x 6-in x 12-ft Saddle Grooved_SLASH_Solid Composite Deck Board Verified Purchaser
Good afternoon,
We’re sorry to hear that you have not been pleased with our product. Please contact us at 1-800-289-8739 | customercare@trex...
composite deck
Would Recommendno maintenance
From Select 1-in x 6-in x 16-ft Pebble Grey Grooved_SLASH_Solid Composite Deck Board Verified Purchaser
Hello Mike, and thank you for your 5 star review. We really appreciate you taking the time to share your experience with us as well. We count ourselv...
Hello, we're sorry to hear you haven't received your product yet. Please give us a call at 1-800-289-8739 so we can see how we can assist fur...