Ratings may include incentivized customer reviews.
What Customers Are Saying
The product appears to be a durable and low-maintenance composite decking material. Key features include long-lasting construction resistant to fading, splintering, and weathering, as well as easy cleaning with a power wash. Customers praise the attractive wood-like appearance and convenient installation. However, some report the boards show dirt and stains more easily than expected, especially with the grey color option.
Customer review summary generated by AI, including incentivized reviews.VERY NICE COLOR!
[This review was collected as part of a promotion.] Beautiful, rich color like a natural redwood with stain.
From trex.com
Great Color and Solid Material
Would Recommend[This review was collected as part of a promotion.] I am really glad we got a variety of samples among the various color and grade options. Having the 12" version gave a great representative sample and we found the Select line in saddle color with the grooved sides was the way to go. The new deck looks fantastic! Thanks.
From trex.com
Where is my product?? You don’t even know ?
Would Not RecommendIt’s not the product Lowe’s might have the worst Customer service ever. Been waiting over a week for my order I place last Monday and no one can tell where it is or if it is coming. No wonder Hkme depot is beating them up and down the street.
Hello, thank you for reaching out and for your review. We are sorry to hear about your experience and would like to learn more. When you are able to,...
Cupping
Would Not RecommendInstaller may not have installed entirely correct, but this Trex decking is not the greatest product. Yes, it may not need to be stained, but it definately warps and cups worse than decking boards. I wish that I had gone with a different decking material. Deck is 2 yrs old.
Hello, we’re so sorry to hear about your experience with our product. We aim to offer 100% customer satisfaction to all of our customers and would li...
Damaged boards
Would Not RecommendI ordered 43 Trex 20 ft. grooved boards. I paid to have them delivered. 5 of the boards were obviously damaged, but sent anyway. 3 boards had what appeared to be tire marks. I requested 5 replacement boards. 1 of the 5 replacement boards had a manufacturing defect. I don't understand why Lowe's accepts boards that have obvious flaws leaving the customer to request replacement boards with extra time involving order and delivery for both Lowe's and the customer. Extremely frustrating....
Hi Maldemer, thank you for reaching out. I am sorry to hear of your experience and would like to learn more. When you are able to, please give us a c...
Looks good in my deck
Would RecommendVery easy to order
From Select 1-in x 6-in x 12-ft Pebble Grey Grooved_SLASH_Solid Composite Deck Board Verified Purchaser
Hello Jimmy and thank you for being a Trex customer. We appreciate you taking the time to leave us a review. We hope you enjoy your new decking for m...
disappointed
Would Not Recommendthe product delivered was not what I asked for. I gave the agent at the counter the slip from a prior order as a reference to get additional deck boards. This product, while close, it is not the same product i asked for
From Select 1-in x 6-in x 12-ft Saddle Grooved_SLASH_Solid Composite Deck Board Verified Purchaser
Good afternoon,
We’re sorry to hear that you have not been pleased with our product. Please contact us at 1-800-289-8739 | customercare@trex...
composite deck
Would Recommendno maintenance
From Select 1-in x 6-in x 16-ft Pebble Grey Grooved_SLASH_Solid Composite Deck Board Verified Purchaser
Hello Mike, and thank you for your 5 star review. We really appreciate you taking the time to share your experience with us as well. We count ourselv...
Hello, we're sorry to hear you haven't received your product yet. Please give us a call at 1-800-289-8739 so we can see how we can assist fur...