Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the cleaning system for leaving floors streak-free, shiny, and fresh-smelling while effectively removing dirt, grease, and pet hair from hardwood, laminate, and tile. The microfiber pads are commended for trapping grime and lasting through multiple uses, with many appreciating the disposable convenience and minimal effort required. However, a notable group reports consistent mechanical failures including spraying malfunctions, motor breakdowns, and defective units that stop working after brief use. Despite these reliability concerns, most customers find the cleaning performance exceptional and consider it worthwhile for daily maintenance.
Customer review summary generated by AI, including incentivized reviews.Not a good buy
Would Not RecommendI have purchased two mops in the last year. While I believe the product is effective, it does not last long. I have purchased my last one if this one is as faulty.
From swiffer.com
Stopped spraying
Loved it until it stopped spraying...only the lights work! I have a full refill bottle without a working swiffer wet jet 😞
From swiffer.com
We’re glad you loved your WetJet, but are sorry to hear it has stopped spraying. A good first step, even if you’re seeing the lights come on, it to pu...
Poor quality
Would Not RecommendWood Floor cleaner disappointing. My dark hardwood is 'clean' but very dull and hazy. Will not repurchase or recommend.
From swiffer.com
Thanks for your review. We're equally disappointed to hear you had this experience. With our many quality checks, we expect our products to meet our h...
amazing!!
Would Recommend[This review was collected as part of a promotion.] This thing is a little powerhouse and amazing for all different jobs. We use this to clean up messes every day, our floor always looks like I just spent hours mopping it. I love that I can spray for any really tough messes, but we rarely have to use more than a few sprays in the whole house. This thing puts in the work, we love it!
From swiffer.com
Battery problem
Would Not RecommendThis product worked great until the housing for batteries corrosion happened. Changed batteries and did nothing. Hate spending money on product that does not work well. Love all your other products
From swiffer.com
We're very sorry this happened with your WetJet. Our units are designed to withstand a certain amount of wear and tear, and be durable. What you descr...
Stopped spraying!
Worked only for a short time then button isn’t working/spraying anymore. Tried new batteries but I’m pretty sure it’s in the button or the wiring! Not happy, I have 2 bottles of cleaner for it but can’t use! And this kit was not cheap!
From swiffer.com
We're sorry to hear your WetJet isn't working as we expect from the many quality checks we have in place. Since you've tried new batteries, we recomme...
This product is what I need
The product is good and I love it and I love it very much
From swiffer.com
Products are great for seniors to have for a clean
Would RecommendThank goodness for your products. I have used them for years now and I will never be happy with a substitute.
From swiffer.com
Worth the money
Would RecommendIt works as promised
Verified Purchaser
Disappointed. This one doesn't spray.
Would RecommendBought one for my daughter's house to show her how great they are. It won't spray!
From swiffer.com
Sticky, dull residue
Would Not RecommendI have used this on 4 different floor types. Every one has the tacky, dull residue left afterward. And that's trying them at different homes over the years. I'll be getting a steam floor cleaner. Leaves my daughter's floors shiny and clean
From swiffer.com
Swiffer is designed not to leave a residue and should provide a great clean on virtually any floor in your home. For best results, make sure the produ...
made me upset for the sake of a piece of cardboard
Would Recommend[This review was collected as part of a promotion.] we tried to use wet jet for two days , why don't the company send note to remove inside cardboard, how much would it cost, you might save a new customer.
From swiffer.com
We're so sorry to hear you weren't able to use your Swiffer WetJet for a couple days. It's true that you need to remove the cardboard packing inside t...
I'm surprised at the negative reviews as I really like my unit. I do first sweep the hardwood floors before mopping but I am well pleased with the unit and have had no problems with it.
From swiffer.com
Swiffer wet jet solution
This is so easy to assemble and works amazing on all floors. I like how this comes in a 2 pack where I know I have extra.
From influenster.com
WetJet Wood Floor Pads
Would RecommendCleans the wood floors well. Easy to install and remove.
Verified Purchaser
Please know, we always want you to have the best experience possible, Suzi, and are sorry to discover that you're not thrilled with the longevity of ...