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1.7-cu ft Over-the-Range Convection Microwave with Sensor Cooking ( Fingerprint Resistant Stainless Steel )

Ratings & Reviews for Samsung 1.7-cu ft Over-the-Range Convection Microwave with Sensor Cooking ( Fingerprint Resistant Stainless Steel )

4.1
551
Review
 4.1 out of 5
551 Reviews


75% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This microwave offers a range of useful features, including convection oven and air fry capabilities, a slim fry option, and helpful warming functions. Many users appreciate the sleek design and easy-to-use touch controls. However, some customers have experienced issues with the door latch, defective or damaged units, and problems with the convection and air fry functions. Additionally, a few found the instructions and controls confusing, and the interior size smaller than expected. While the majority of users are satisfied, the reliability and customer service concerns raised by some buyers should be carefully considered.

Customer review summary generated by AI, including incentivized reviews.
551 Customer Reviews

All the features are working fine on the appliance

Would Recommend

[This review was collected as part of a promotion.] Order Samsung refrigerator that's a good product works fine I got a refrigerator for Samsung also awesome working machines products good to me I don't know about you but I like them

September 15, 2025

From Samsung US

Dissatisfied

Would Not Recommend

Two years into owning this microwave it stopped working. We had to take it completely apart and replace the magnitron-it took painstakingly long to troubleshoot what and how to fix it, but Samsung customer service is horrendous, and it was easier than dealing with the company. This microwave may be more esthetically pleasing than our old one, but what good are looks without function? Terrible buy, Samsung should stick to televisions.

September 6, 2025

From Samsung US

Response from SEA Care

We understand how you feel about your microwave falling behind your expectations, kpowell86. For any other concerns, don't hesitate to contact us usin...

SEA CareSeptember 8, 2025

Don't buy from Lowes Period

Would Not Recommend

Lowes just lost my business. I called about the turn table not working and got this 5 days ago. I got told I had to call manufacturer already. When I said I bought the lowes warranty I was told it only comes in to affect when the manufacturer warranty runs out to call the manufacturer. This is in line with some of the other complaints on reviews I have seen. I will shop somewhere else from now on.

September 3, 2025
Verified Purchaser
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Response from Samsung

Dear Valued Lowe's Client,

We understand how you feel about what occurred with the turntable and the warranty.

Please don&...

SamsungSeptember 3, 2025

Samsung

Surprisingly the best ever

Would Recommend

Easy to install. Stylish. Oven, fryer, microwave all in one. I used the fry feature, and frozen french fries were perfect. No need for a hot oven.

September 2, 2025
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up in the air!

Would Not Recommend

I like it but the turntable isn't functioning correctly. Sometimes I have to open the door and turn the plate a little and start the oven back for the plate to work. It acts like a broken tooth on a flywheel. I have to call Lowes tomorrow. It is 3 days old and did this immediately out of the box.

September 2, 2025
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Response from Samsung

Hello RL Alexa,

We understand the dismay about the turntable not functioning correctly. Let us help.

Below is a troubleshooting...

SamsungSeptember 3, 2025

Samsung

Overall? It's fine.

Would Recommend

I have owned this microwave for over 2 years now so I feel fairly qualified to make a review: It's a fine microwave. (Note: I am some who doesn't really use a microwave.) Our other microwave crapped out (a Samsung, came with the house) so I replaced it with one that would fit the mounting hardware already there. Also, I wanted to get rid of my air-fryer taking up space on the counter (more on that below) Pros: - It's works as it should, heats food - Convection oven works, the "Roast" functi...

August 25, 2025

From Samsung US

DO NOT BUY BIG DISAPPOINTMENT

Would Not Recommend

tHIS OVEN DOES NOT DO WHAT IT CLAIMS TO. IT WILL NOT SO MUCH AS POP A BAG OF MICROWAVE POPCORN. I PAID FOR INSTALLATION. NOW I WILL HAVE TO REMOVE AND PAY TO HAVE ANOTHER INSTALLED. IT WILL NOT BE ANYTHING SAMSUNG. IF A SCORE OF LESS THAN 1 STAR I WOULD GIVE IT.

August 12, 2025
Verified Purchaser
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Response from Samsung

Hello WILLIAM,

We know the convenience of having a working microwave at home. We are here to help.

Please visit the link below ...

SamsungAugust 13, 2025

Samsung

Installation never happened!

Would Not Recommend

The installer who came said that the microwave couldn't be placed above the stove because there wasn't enough room above to bolt the microwave. I wish that I had known that before purchasing it. I took in a photo and the sales person said that it could be installed there. I had the installer return the microwave and received a refund for the microwave and the installation fees.

August 8, 2025
Verified Purchaser
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Response from Samsung

Hi there,

Thank you for choosing Samsung for your microwave needs. We're saddened that you no longer have the product and would love t...

SamsungAugust 11, 2025

Samsung

New microwave broke twice

Would Not Recommend

New microwave didnt work and they sent. A replacement. It made a weird noise and now every other time makes a weird noise. I paid about 700 for this. Samsung is my go to and my entire kitchen and laundry, phones and TV are Samsung. This microwave is junk. Praying for support. On hold again

August 4, 2025

From Samsung US

Response from Samsung Care

Greetings! It’s understandably frustrating to invest in a new appliance and have it fall short right out of the box. We are here to help. I have sh...

Samsung CareAugust 5, 2025

Convection oven as well

Liked it

July 13, 2025
Verified Purchaser
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Still a standard microwave, not a time saver

Would Not Recommend

The microwave does not come with much supportive documents explaining the operation. We purchased for the Air Fry Convection efficiency and it has not provved to be effective.

July 10, 2025
Verified Purchaser
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Response from Samsung

Hi Jon D,

We understand how you feel regarding this microwave. We are here to help you.

Please see pages 36 to 38 of the user ...

SamsungJuly 11, 2025

Samsung