
Ratings & Reviews for Samsung 1.7-cu ft Over-the-Range Convection Microwave with Sensor Cooking ( Fingerprint Resistant Stainless Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
This microwave offers a range of useful features, including convection oven and air fry capabilities, a slim fry option, and helpful warming functions. Many users appreciate the sleek design and easy-to-use touch controls. However, some customers have experienced issues with the door latch, defective or damaged units, and problems with the convection and air fry functions. Additionally, a few found the instructions and controls confusing, and the interior size smaller than expected. While the majority of users are satisfied, the reliability and customer service concerns raised by some buyers should be carefully considered.
Customer review summary generated by AI, including incentivized reviews.All the features are working fine on the appliance
Would Recommend[This review was collected as part of a promotion.] Order Samsung refrigerator that's a good product works fine I got a refrigerator for Samsung also awesome working machines products good to me I don't know about you but I like them
From Samsung US
Dissatisfied
Would Not RecommendTwo years into owning this microwave it stopped working. We had to take it completely apart and replace the magnitron-it took painstakingly long to troubleshoot what and how to fix it, but Samsung customer service is horrendous, and it was easier than dealing with the company. This microwave may be more esthetically pleasing than our old one, but what good are looks without function? Terrible buy, Samsung should stick to televisions.
From Samsung US
Don't buy from Lowes Period
Would Not RecommendLowes just lost my business. I called about the turn table not working and got this 5 days ago. I got told I had to call manufacturer already. When I said I bought the lowes warranty I was told it only comes in to affect when the manufacturer warranty runs out to call the manufacturer. This is in line with some of the other complaints on reviews I have seen. I will shop somewhere else from now on.
Verified Purchaser
Dear Valued Lowe's Client,
We understand how you feel about what occurred with the turntable and the warranty.
Please don&...

Surprisingly the best ever
Would RecommendEasy to install. Stylish. Oven, fryer, microwave all in one. I used the fry feature, and frozen french fries were perfect. No need for a hot oven.
up in the air!
Would Not RecommendI like it but the turntable isn't functioning correctly. Sometimes I have to open the door and turn the plate a little and start the oven back for the plate to work. It acts like a broken tooth on a flywheel. I have to call Lowes tomorrow. It is 3 days old and did this immediately out of the box.
Hello RL Alexa,
We understand the dismay about the turntable not functioning correctly. Let us help.
Below is a troubleshooting...

Overall? It's fine.
Would RecommendI have owned this microwave for over 2 years now so I feel fairly qualified to make a review: It's a fine microwave. (Note: I am some who doesn't really use a microwave.) Our other microwave crapped out (a Samsung, came with the house) so I replaced it with one that would fit the mounting hardware already there. Also, I wanted to get rid of my air-fryer taking up space on the counter (more on that below) Pros: - It's works as it should, heats food - Convection oven works, the "Roast" functi...
From Samsung US
DO NOT BUY BIG DISAPPOINTMENT
Would Not RecommendtHIS OVEN DOES NOT DO WHAT IT CLAIMS TO. IT WILL NOT SO MUCH AS POP A BAG OF MICROWAVE POPCORN. I PAID FOR INSTALLATION. NOW I WILL HAVE TO REMOVE AND PAY TO HAVE ANOTHER INSTALLED. IT WILL NOT BE ANYTHING SAMSUNG. IF A SCORE OF LESS THAN 1 STAR I WOULD GIVE IT.
Verified Purchaser
Hello WILLIAM,
We know the convenience of having a working microwave at home. We are here to help.
Please visit the link below ...

Installation never happened!
Would Not RecommendThe installer who came said that the microwave couldn't be placed above the stove because there wasn't enough room above to bolt the microwave. I wish that I had known that before purchasing it. I took in a photo and the sales person said that it could be installed there. I had the installer return the microwave and received a refund for the microwave and the installation fees.
Verified Purchaser
Hi there,
Thank you for choosing Samsung for your microwave needs. We're saddened that you no longer have the product and would love t...

New microwave broke twice
Would Not RecommendNew microwave didnt work and they sent. A replacement. It made a weird noise and now every other time makes a weird noise. I paid about 700 for this. Samsung is my go to and my entire kitchen and laundry, phones and TV are Samsung. This microwave is junk. Praying for support. On hold again
From Samsung US
Greetings! It’s understandably frustrating to invest in a new appliance and have it fall short right out of the box. We are here to help. I have sh...
Convection oven as well
Liked it
Verified Purchaser
Still a standard microwave, not a time saver
Would Not RecommendThe microwave does not come with much supportive documents explaining the operation. We purchased for the Air Fry Convection efficiency and it has not provved to be effective.
Verified Purchaser
Hi Jon D,
We understand how you feel regarding this microwave. We are here to help you.
Please see pages 36 to 38 of the user ...

We understand how you feel about your microwave falling behind your expectations, kpowell86. For any other concerns, don't hesitate to contact us usin...