Ratings & Reviews for Samsung 1.7-cu ft Over-the-Range Convection Microwave with Sensor Cooking ( Fingerprint Resistant Stainless Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
This microwave offers a range of useful features, including convection oven and air fry capabilities, a slim fry option, and helpful warming functions. Many users appreciate the sleek design and easy-to-use touch controls. However, some customers have experienced issues with the door latch, defective or damaged units, and problems with the convection and air fry functions. Additionally, a few found the instructions and controls confusing, and the interior size smaller than expected. While the majority of users are satisfied, the reliability and customer service concerns raised by some buyers should be carefully considered.
Customer review summary generated by AI, including incentivized reviews.Stopped heating after four years
Would Not RecommendJust stopped heating. After google search I figured it was the megaton. Tech said it would be roughly $300 to fix it. Not going to do that!!
Samsung Microwave
Would Not RecommendJust installed and nothing worked day one. Has been 2 weeks and we're still waiting on a repair. Love Samsung, have too many products to mention, phones, other appliances, etc., but I'm severely disappointed with this one.
From Samsung US
Hi there, We can feel your frustration with this microwave. We are here to help you. We would like to speak to you directly to gather more informa...
get a number to call in case of issue
didn't receive the microwave with the delivery. ask the installers but they nothing. it's been tow day and still no word on where my microwave is..
Verified Purchaser
Dear Valued Lowe's Client,
We understand how you feel about not receiving the microwave yet.
Please don't hesitate to ...
Microwave
[This review was collected as part of a promotion.] Easy to use. Good options for power control Easy to clean
From Samsung US
Function buttons did not work
Would Not RecommendSo we purchase this new from Lowe’s this past weekend and had it delivered in a couple of days. Had it professionally installed. I was so excited about having a super nice convection microwave. Then bam it all went down hill. None of the upper function buttons work. We tried everything, including Samsung customer service. They were zero help and finally told us to return it where it was purchased. So tomorrow it’s coming down and being returned. Now on the trail to find a different conv...
Hi Hollis,
I can't imagine what you are going through right now. Let us help you with your microwave.
Please feel free to r...
Great look
[This review was collected as part of a promotion.] I bought this two months ago and I love it. Great buy
From Samsung US
Nice features easy to keep clean.
Would Recommend[This review was collected as part of a promotion.] I bought this to replace one that would not shut off if it was plugged in. So far this one is doing a great job. All the pre-programmed settings are a bit overwhelming but they do work.
From Samsung US
recommended not to get Samsung
Would Not RecommendI bought this about 3 1/2 - 4 years ago and the door latch is now broken. Local repair people tell me they either don't work on Samsung because it's so long and so hard to get repair parts, and I will have to replace the whole door, so getting a new microwave will be cheaper. I will get a new microwave and it definitely won't be Samsung, nor will any of the other appliances I'm looking at
From Samsung US
Hello BJoy, We are aware of the significance of having a functional microwave at home. We'd be delighted to speak with you directly and discuss the ...
smokes bad using convection oven setting
Would Not Recommendinstalled with vent set to recirculation. At first only half the buttons worked. Finally got the convection oven to come on then 2 minutes into it warming up it started making weird noises. When I shut it off and opened the door smoke came billowing out. so mad about how long it took to install and now I have to take it all back to lowes
Hi Bruce,
We can feel your disappointment with this microwave. We are here to assist you.
We recommend checking the resources ...
Hello,
We understand the disappointment about the non-heating microwave.
We suggest contacting us via the options below to spea...