
Ratings & Reviews for Samsung 1.7-cu ft 29.88-in Over-the-Range Convection Microwave with Sensor Cooking ( Fingerprint Resistant Black Stainless Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
This microwave offers a range of useful features, including convection oven and air fryer capabilities, a slim fry option, and helpful warming functions. Many users praise the intuitive touch controls and sleek design. However, some customers have experienced issues with the door, turntable, and overall durability, with a few reporting the microwave stopped working within a year. While generally considered a high-quality appliance, the long-term reliability and customer support seem inconsistent.
Customer review summary generated by AI, including incentivized reviews.Great new microwave
[This review was collected as part of a promotion.] Replaced older Samsung whose magnetron failed 1 month after expiration of 5 yr ext wtty. New microwave cooks much faster and much hotter than the old one ever did so still getting used to it. Love the interactivity with SmartThings app.
From Samsung US
Looks Great!
Would Recommend[This review was collected as part of a promotion.] Looks great but airfry could use some improvement. They name “Slim Fry” but I haven’t figured out how to actually get a good fry that’s similar to my air fryer that doesn’t take twice as long either. Also, you can’t automatically send a time to it due to safety features, not sure how much of the technology is useful yet exactly. But matched great with my set, looks great!
From Samsung US
Buyer Beware!
Would Not RecommendOrdered online and installed it, only to find that it is not heating the food as it should. Called Lowe’s to let them know so we could return it for another microwave that would hopefully work, only to be told we would now have to contact Samsung. Well, Samsung is notorious for poor customer service, so here we are, waiting to get a response on when a technician can come look at the microwave and decide whether it can be fixed. What a waste of time and money. Over $500 spent on this microwave. S...
From 1.7-cu ft Over-the-Range Convection Microwave with Sensor Cooking ( Fingerprint Resistant Stainless Steel ) Verified Purchaser
Microwave
Would RecommendAppliance sales representative made the purchase very easy. Extremely proficient customer service skills. The microwave I purchase was just installed and I am extremely happy with the product quality.
From 1.7-cu ft Over-the-Range Convection Microwave with Sensor Cooking ( Fingerprint Resistant Stainless Steel ) Verified Purchaser
Samsung range microwave
Would RecommendSamsung makes a great quality product.
From 1.7-cu ft Over-the-Range Convection Microwave with Sensor Cooking ( Fingerprint Resistant Stainless Steel ) Verified Purchaser
So disappointed
Would Not RecommendI thought by buying a name brand I would be getting better quality. Bought this Microwave in September, 2025 and the first time that I tried to use the convectiion oven feature on December 8th, it ratteled and smoked. So disappointed in Samsung.
From 1.7-cu ft Over-the-Range Convection Microwave with Sensor Cooking ( Fingerprint Resistant Stainless Steel ) Verified Purchaser
Hi there,
We appreciate the time you took to let us know about your microwave concerns. Let us extend our help by providing the details yo...

Buyer beware, product and policy both are terrible
Would Not RecommendThe microwave function did not work. We were unable to return to Lowes because of the 48-hour policy and now we are several weeks into dealing with the manufacturer on getting it repaired. Brand new microwave should WORK!!! Unless you have a Lowes credit card, the return window is 48 hours. We didn't put it in until a week after we received it. We are now left to whatever the manufacturer decides, refund, repair or replace... I would like it just to be gone at this point!!! Wasted time and money...
From 1.7-cu ft Over-the-Range Convection Microwave with Sensor Cooking ( Fingerprint Resistant Stainless Steel ) Verified Purchaser
Hello there,
We strive to assist you with your microwave.
You can contact our Support Team via the link below to speak with a l...

Love my Samsung Appliances
Would Recommend[This review was collected as part of a promotion.] Well let me say this, I absolutely love all my Samsung appliances! I have the Microwave, Gas Range, Dishwasher, and Refrigerator connected to Smartthings app and love being able to control everything from my phone! There is a learning curve because of all the features, but I’m looking forward to learning everything!
From Samsung US
Microwave Install
Would RecommendInstalled microwave with only a delivery order, very professional, made sure everything was covered, made sure everything worked
From 1.7-cu ft Over-the-Range Convection Microwave with Sensor Cooking ( Fingerprint Resistant Stainless Steel ) Verified Purchaser
Great size. Lots of features!
Would RecommendLove the size. Very easy to learn controls if you read the instructions.
From 1.7-cu ft Over-the-Range Convection Microwave with Sensor Cooking ( Fingerprint Resistant Stainless Steel ) Verified Purchaser
Damaged sale
Would RecommendThe amount of options first of all and then the price.
From 1.7-cu ft Over-the-Range Convection Microwave with Sensor Cooking ( Fingerprint Resistant Stainless Steel ) Verified Purchaser
Very versatile microwave
Would RecommendGood product
From 1.7-cu ft Over-the-Range Convection Microwave with Sensor Cooking ( Fingerprint Resistant Stainless Steel ) Verified Purchaser
Samsung microwave with air fryer
Would RecommendI like the features it offers
From 1.7-cu ft Over-the-Range Convection Microwave with Sensor Cooking ( Fingerprint Resistant Stainless Steel ) Verified Purchaser
Hi Dwill,
Thank you for your feedback about our microwave. We're glad you like it. Should you need any support, please don't hesit...

Air fryer temps. not customizable!
Would Not RecommendWe have owned this Samsung Model: MC17T8000CS for over four years. At first impression I hoped that the multi features, microwave, convection oven, and air fry would fulfill some functional needs in our kitchen. For the most part the microwave is just that. The convection oven is for back-up for when we need another oven for holidays like Thankgiving, etc. The oven gets extremely hot. But the air fryer has left more to be desired. There are pre-set timings for specific frozen foods like french ...
From Samsung US
Hi there, We are committed to enhancing the performance of your microwave. Let's get this taken care of. To address your concerns with your microwave,...
Hi Mike,
We understand how it feels to deal with your microwave. Let us help you.
While waiting for a service repair, here is ...