Ratings & Reviews for Samsung Bespoke High Efficiency Stackable Extra Large ( 5.3-cu ft ) Front Load Washer ( Silver Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the sleek, modern design that elevates laundry rooms with premium aesthetics. The near-silent operation stands out as a major strength, with reviewers noting the machines don't disturb the household. Large capacity easily handles king-sized comforters and bulky items, while versatile cycles like Speed Wash and Steam Wash deliver consistently clean results. Smart features including app notifications and completion alerts enhance convenience. Energy and water efficiency, plus reduced detergent usage, add practical value. A few isolated concerns exist, but most customers consider these appliances exceptional performers worth the investment.
Customer review summary generated by AI, including incentivized reviews.Terrific product
LOVE IT i'd buy some more this product is top. i am getting another
From Samsung US
Broke and unrepairable in 2 year's
Would Not RecommendThis thing broke in 2 years samsung will not replace and keep sending people out that you have to pay to say its unrepairable. Buy something else
Monae, we understand your frustration if your washer broke. We would like to speak with you directly to gather more information about your washer and...
Amazing Washer and Dryer in ONE!
Would Recommend[This review was collected as part of a promotion.] This product is amazing!!!! Love my new washer/dryer in one!
From Samsung US
Washing machine Samsun
Would Recommend[This review was collected as part of a promotion.] So far so good. I will do another review when I use it.
From Samsung US
Noisy Beyond Imagination
Would Not RecommendI really wish I could leave a great review but this washer sounds like an airplane engine when it’s going through a cycle. It also will not connect to my wifi so I am unable to stop the loud chimes it makes when letting me know it is finished. Also wanted to mention as I never had this problem before if you put liquids into the compartments while the door is open it spills out onto the floor!!! Clothes are cleaned when done but I guess that shouldn’t be something to brag about for a washing mach...
Verified Purchaser
Hi there,
We want to ensure that your washing machine always functions at its best. Let us help you.
Please refer to the resour...
Great!
Would Recommend[This review was collected as part of a promotion.] They have been great and getting the job done. Highly recommend it if you’re into smart things and home automation
From Samsung US
Samsung highly recommended
Great
Verified Purchaser
Great features
[This review was collected as part of a promotion.] Best washer ever! Definitely recommend it to buyers.
From Samsung US
L-O-U-D
Would Not RecommendOMG. You would be able to hear this thing doing the spin cycle two blocks away. Sounds like it is going to launch into outer space. Not impressed and this was my first load.
Verified Purchaser
We know that some operational noises can be worrisome, Sheila965. Let's get the information you need to ensure your peace of mind.
The...
Had a Warranty Issue
I purchased this washer and the matching electric dryer on December 13, 2022. The delivery of the washer was delayed, but the delivery/installers came they had it in the house and all hooked up. I fell in love with this washer. The AI learns your habits and you have a huge menu of washing modes. about a month away from my 2 year manufacturing warranty, beginning of November 2024 the washer was sounding like an aeroplane taking off in my house. I ran thru all of the diagnostics and the check lis...
Wifi
Would Recommend[This review was collected as part of a promotion.] So far so good! Easy to set up and operate. Dryer included also
From Samsung US
Doesn’t drain properly
Would Not RecommendLong story short, they cannot fix the terrible smells. We’ve had front loading washers for years and only had an issue with this specific washer. I’ve had Samsung repair techs come out twice and the only thing they can recommend is to do the usual self clean tactics. We’ve tried everything and have even over done it and it still smells. I suspect it’s not draining the old water because I have to open the drain valve and empty almost 30oz of dirty smelly water before EVERY WASH in order to have t...
From Samsung US
Hello there, We aim to ensure your washer always functions at its best. Let's help you. If your washer is not draining, here is a guide to help you...
Versatile and efficient
Would Recommend[This review was collected as part of a promotion.] So far so good! Large size is great and cleans well. Nice options for quick cleans and deep washing.
From Samsung US
Beautiful washer
Would Recommend[This review was collected as part of a promotion.] This was installed in our new home so we were not responsible for selecting it but so far we love it. Attractive and seems to work great.
From Samsung US
Loud Spin Cycle - No Support on Protection Plan
Would Not RecommendProduct looks great and have owned washer for about a year now, I would advise to avoid purchase of this Samsung washer at Lowes. It was great and very quiet over the first 5 months but now it sounds like a jet engine. Extremely loud during entire spin cycle. I got the protection plan but after two attempts to get a tech out I have received no assistance. After additional research I found that this is a common issue with Samsung washers. Save your money purchase different brand with another...
Hello there,
We understand your disappointment regarding the noise your washer is making. Allow us to help.
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Just OK - good but not great for sure.
Would Not Recommend[This review was collected as part of a promotion.] Pros: (1) clothes are usually quite dry after the spin cycle. (2) washer usually stay secured and quiet during a spin cycle. Cons: (1) Some water drips out of the door when I open the it after a wash. (2) the pre-programmed cycles do not allow for manual tuning (3) the touch controls are not back-lighted - difficult to see. (4) the touch controls are too sensitive - easily triggered by accident. (5) clothes are 'warm' after a 'cold' wash - I'll...
From Samsung US
Hi Peter, We understand how you felt about your experience. Let us help you with the washer. We would be delighted to communicate with you directly ...
High end and beautiful!
Would Recommend[This review was collected as part of a promotion.] High end and beautiful. Works great. WiFi is a cool feature.
From Samsung US
Hello, We appreciate you taking the time to leave us a review on your Samsung washer. You made an excellent choice for your home, and we are pleased...