Ratings & Reviews for Samsung 7.5-cu ft Stackable Vented Gas Dryer with Steam Cycle ( Champagne )

Disappointing

Lasted less than 3 years. Not worth fixing as same cost buying a new one.

Fire started internal to dryer, not lint related

My wife noted a smokey smell from the dryer. Upon inspection, I found a black charred mess inside of the dryer. I don't know what component failed and started a fire. This could have started a major fire in my house, especially when combined with gas. Safety should be overall the greatest concern.

Bought to replace prior dryer

[This review was collected as part of a promotion.] Bought Samsung dryer to replace prior dryer with identical model. Prior Samsung dryer lasted 5 years, so did not meet our expectations. The heater went out and no appliance repair services in our area would work on a Samsung model. However, we still have an operating Samsung washer, so at this time we decided to replace the dryer and stay with Samsung. If our current washer/ dryer combo goes out in the next 5 years, we will change brands.

Poor Quality and Very Disappointing

[This review was collected as part of a promotion.] I expected much better quality from this product, but it did not perform as advertised. Within just one month, one unit completely stopped working and had to be replaced. The replacement is also very loud and uncomfortable to use. For the price and the brand’s reputation, I had hoped for something more reliable, but this product fell short. Based on my experience, I cannot recommend it.

Terrible product and customer service.

[This review was collected as part of a promotion.] The dryer we purchased in 2020 was owed only moderately, but completely broke due to an internal mechanism breaking loose, and is now unusable. We contacted Samsung to send out a repair technician who immediately set up a repair date, but no one showed up. Upon following up with Samsung, we were informed they do not have any repair technicians that service our state. This is completely unacceptable. We will never purchase a Samsung appliance ag...

Very quiet

[This review was collected as part of a promotion.] 3 years since purchase and no issues. Pedestal is a must for ease of loading.

I would recommend

[This review was collected as part of a promotion.] It’s so easy my grandson can use it. I like the idea when you pick a cycle it sets the speeds and temperature best for the clothes.

Beware of Shattered Glass

It worked great! Until it didn't. Then we were stuck pulling shards of glass out of our still wet clothing since the inner glass on the door shattered within 10 minutes from the start of a cycle. We have had this washer for about 2 years. I went to dry a regular size load of laundry when I heard a loud bang and what I thought was my daughter digging through her Lego box. I went to check on the sound and, to my surprise, the sound was emanating from the dryer. When I opened the door, glass shards...

Absolutely the worst product!

I bought the Samsung dryer 2 years ago. I have replaced the heating element and thermostat 4 times! My wife just informed me it went out again. It's going to the salvage yard this week and I'll be buying an LG, Maytag or Whirlpool.

Does not last long

drum broke 2 years in. 1 year warranty. Lots of issues outside of that

If you're looking for trouble

[This review was collected as part of a promotion.] It looks great and works fine but not for a long time . I made the same mistake twice: the first Samsung gas dryer lasted probably 3 years, The second died after the warranty (1 year). Now I have a real pleasure to look for the way to repair, Worry-Free technicians are not able to find parts (spcifically "main circuit board"), Samsung does not have it neither .... By the way, Samsung wacher looks good but had to be replaced once. Now guessing...

Not durable

3 years old and essential started a fire/dense smoke in our closet with the motor needing to be replaced. Servicing through Samsung has not been helpful and big charges as we are out of the 1 year warranty. Very frustrating for what we thought was a high end device. Not planning on buying additional samsung products based on this experience.

Bad experience

[This review was collected as part of a promotion.] I love Samsung products…love them. All my TV’s and most of my appliances are Samsung and I am loyal to them. Having said that, this dryer has been a disappointment. The washer we have is going strong, but since the 1 year warranty has expired we have had to have it serviced twice in the next year and are currently doing without having a faulty “high temperature sensor” replaced. When it does run properly, it is a fantastic dryer, but it se...

Failed before 2 years

Dryer model DVE45R6100W failed before we had it for two years. Moisture sensor failed first, now HC error showing up and dryer won’t function.

Shutting off after 2 minutes

I purchased this dryer a few years ago and have already replaced the heating element and now having trouble with it shutting off after 2 minutes. Would not recommend this Samsung dryer!

DO NOT buy this!

Do NOT buy this product! We have purchased it less than 18 months ago and we had plenty of issues. The latest one is the heating piece who broke completely due to overheating. Technician said that the one placed originally by Samsung is bad quality and super thin. I WOULD NOT make the mistake of purchasing this item again.

Samsung expires

Samsung expires smart technology. For all of the hours that I work to make some money to buy this... I'm left wishing I bought a Maytag. Samsung expires it's smart products this making it no longer smart. I will never purchase a Samsung again . Go get a Maytag

Failed one day after warranty expired

I bought this a year and a week ago. Exactly one day after the warranty expired, the dryer stopped working. It would not heat up. I went through the process of troubleshooting and discovered that the control board had failed. ONE DAY AFTER THE WARRANTY EXPIRED!!!! I replaced the control board and on the dryer works.

does a good job, has great features

[This review was collected as part of a promotion.] i have had this dryer about 4 years. only had 1 problem so far.

Samsung front load dryer

[This review was collected as part of a promotion.] Nice dryer. It nice to have a new shiny appliance added to our home.