
Ratings & Reviews for Samsung 7.5-cu ft Stackable Vented Electric Dryer with Steam Cycle ( White )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product offers a range of useful features, including various drying cycles, sensor drying, and a steam sanitize function, which customers find effective and efficient. Many users report the dryer leaves clothes soft and wrinkle-free. The spacious drum can handle large loads with ease. Customers also praise the sleek, high-quality design and quiet operation. However, a small number of users have experienced issues such as vibration, damp clothes, and problems with the drum or circuit board.
Customer review summary generated by AI, including incentivized reviews.Disappointing
Would Not RecommendLasted less than 3 years. Not worth fixing as same cost buying a new one.
From Samsung US
Fire started internal to dryer, not lint related
Would Not RecommendMy wife noted a smokey smell from the dryer. Upon inspection, I found a black charred mess inside of the dryer. I don't know what component failed and started a fire. This could have started a major fire in my house, especially when combined with gas. Safety should be overall the greatest concern.
From Samsung US
Hi Jhart97, We understand your overall concern with the dryer that could have started a fire. Let us help. Here is a link to help you with what to d...
Bought to replace prior dryer
Would Not Recommend[This review was collected as part of a promotion.] Bought Samsung dryer to replace prior dryer with identical model. Prior Samsung dryer lasted 5 years, so did not meet our expectations. The heater went out and no appliance repair services in our area would work on a Samsung model. However, we still have an operating Samsung washer, so at this time we decided to replace the dryer and stay with Samsung. If our current washer/ dryer combo goes out in the next 5 years, we will change brands.
From Samsung US
Poor Quality and Very Disappointing
Would Not Recommend[This review was collected as part of a promotion.] I expected much better quality from this product, but it did not perform as advertised. Within just one month, one unit completely stopped working and had to be replaced. The replacement is also very loud and uncomfortable to use. For the price and the brand’s reputation, I had hoped for something more reliable, but this product fell short. Based on my experience, I cannot recommend it.
From Samsung US
Hello Vicky, We understand the inconvenience of dealing with a noisy dryer. We're here to help. Below is a link with information about the sounds a ...
Terrible product and customer service.
Would Not Recommend[This review was collected as part of a promotion.] The dryer we purchased in 2020 was owed only moderately, but completely broke due to an internal mechanism breaking loose, and is now unusable. We contacted Samsung to send out a repair technician who immediately set up a repair date, but no one showed up. Upon following up with Samsung, we were informed they do not have any repair technicians that service our state. This is completely unacceptable. We will never purchase a Samsung appliance ag...
From Samsung US
Good day, We strive to assist you anytime. We want to have a direct conversation with you to hear about your overall impressions of your experience, ...
Piece of junk
Would Not RecommendSimple Piece of junk They don’t want to own up to their defective product they aren’t building these pieces of junk to last I’m buying an older model of Maytag Even if it’s not aesthetically pleasing
From 7.5-cu ft Stackable Vented Electric Dryer with Steam Cycle ( Champagne ) Verified Purchaser
Very quiet
Would Recommend[This review was collected as part of a promotion.] 3 years since purchase and no issues. Pedestal is a must for ease of loading.
From Samsung US
I would recommend
[This review was collected as part of a promotion.] It’s so easy my grandson can use it. I like the idea when you pick a cycle it sets the speeds and temperature best for the clothes.
From Samsung US
Beware of Shattered Glass
Would Not RecommendIt worked great! Until it didn't. Then we were stuck pulling shards of glass out of our still wet clothing since the inner glass on the door shattered within 10 minutes from the start of a cycle. We have had this washer for about 2 years. I went to dry a regular size load of laundry when I heard a loud bang and what I thought was my daughter digging through her Lego box. I went to check on the sound and, to my surprise, the sound was emanating from the dryer. When I opened the door, glass shards...
From Samsung US
Hi Jear, We would love to assist you with your appliance. Kindly provide us with more details about the dryer. Please feel free to get back to us vi...
The Best in all categories of washing machines
Would RecommendSuper efficient - purchased the washer and matching dryer with the pedestal draws and after two years STILL Excellent performance every time!
From 7.5-cu ft Stackable Vented Electric Dryer with Steam Cycle ( Platinum )
DVE45r6100P/A3
Would Not RecommendPurchased March 2021, it has completely stopped working. Will not power on.😢. It looks real pretty but is of no use. That one(1) year warranty? They knew what they were doing.Samsung nor Lowe’s will help.
From 7.5-cu ft Stackable Vented Electric Dryer with Steam Cycle ( Platinum ) Verified Purchaser
Absolutely the worst product!
Would Not RecommendI bought the Samsung dryer 2 years ago. I have replaced the heating element and thermostat 4 times! My wife just informed me it went out again. It's going to the salvage yard this week and I'll be buying an LG, Maytag or Whirlpool.
From Samsung US
Hi, Thank you for choosing Samsung for your dryer needs. We're saddened that you no longer have the product and would love to work with you in the fu...
Does not last long
Would Not Recommenddrum broke 2 years in. 1 year warranty. Lots of issues outside of that
From Samsung US
Hi there, Thank you for notifying us about the dryer's condition. We're here to help. We would love to speak to you directly to gather more informat...
If you're looking for trouble
Would Not Recommend[This review was collected as part of a promotion.] It looks great and works fine but not for a long time . I made the same mistake twice: the first Samsung gas dryer lasted probably 3 years, The second died after the warranty (1 year). Now I have a real pleasure to look for the way to repair, Worry-Free technicians are not able to find parts (spcifically "main circuit board"), Samsung does not have it neither .... By the way, Samsung wacher looks good but had to be replaced once. Now guessing...
From Samsung US
We wish to aid you with your dryer. Allow us to get you assisted, Irina. We would love to speak to you directly regarding your unit and have it sched...
Not durable
3 years old and essential started a fire/dense smoke in our closet with the motor needing to be replaced. Servicing through Samsung has not been helpful and big charges as we are out of the 1 year warranty. Very frustrating for what we thought was a high end device. Not planning on buying additional samsung products based on this experience.
From Samsung US
Hi there, Should you need more assistance with your appliance, kindly provide us with more details about the dryer and contact us. Please feel free ...
Bad experience
Would Not Recommend[This review was collected as part of a promotion.] I love Samsung products…love them. All my TV’s and most of my appliances are Samsung and I am loyal to them. Having said that, this dryer has been a disappointment. The washer we have is going strong, but since the 1 year warranty has expired we have had to have it serviced twice in the next year and are currently doing without having a faulty “high temperature sensor” replaced. When it does run properly, it is a fantastic dryer, but it se...
From Samsung US
Hi there, Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to reach out to us ...
Failed before 2 years
Would Not RecommendDryer model DVE45R6100W failed before we had it for two years. Moisture sensor failed first, now HC error showing up and dryer won’t function.
From Samsung US
Greetings! It is our pleasure to help and guide you with what you are experiencing with your dryer model. The most common cause for an HC (heating ...
Stay away from Samsung! They suck!
Would Not RecommendBought a washer and dryer set in Oct 2021. Less than a year later, the touch panel on the dryer quit working. I got in just under the one year warranty and they replaced the dryer. Now, less than 2 years after buying the original set, the washer won't unlock after washing. Bought the whole suite of things i.e. wall oven, refrigerator, dryer, range and dishwasher and washer dryer 10 years ago. I have had to replace everything but the fridge and it's been worked on several times and about to g...
From 7.5-cu ft Stackable Vented Electric Dryer with Steam Cycle ( Champagne ) Verified Purchaser
Shutting off after 2 minutes
Would Not RecommendI purchased this dryer a few years ago and have already replaced the heating element and now having trouble with it shutting off after 2 minutes. Would not recommend this Samsung dryer!
From Samsung US
We will guide you through potential solutions for your Samsung dryer, Nini. If your dryer loses power and turns off without warning, it could be some...
DO NOT buy this!
Do NOT buy this product! We have purchased it less than 18 months ago and we had plenty of issues. The latest one is the heating piece who broke completely due to overheating. Technician said that the one placed originally by Samsung is bad quality and super thin. I WOULD NOT make the mistake of purchasing this item again.
From Samsung US
We appreciate the review on one of our Samsung dryers, Lnsfriend. We wish to help as soon as possible! You may contact us via our Support Channels be...
Hello Veds, We understand how disappointing it is when an appliance stops working prematurely. We’re here and willing to help. Please contact us so ...