Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

Unmatched Beauty IV Haze Gray 97.5-oz sq yard Nylon Textured Indoor Carpet

Ratings & Reviews for STAINMASTER Unmatched Beauty IV Haze Gray 97.5-oz sq yard Nylon Textured Indoor Carpet

4.2
134
Review
 4.2 out of 5
134 Reviews


73% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The carpet is described as plush, soft, and luxurious, with a rich, beautiful color. However, some customers have experienced issues with the carpet showing footprints easily, being difficult to vacuum, and having problems with stains and delamination.

Customer review summary generated by AI, including incentivized reviews.
134 Customer Reviews

Manufacturer Defect and Lowes not fixing it

Carpet came in with stains every three feet from the manufacturing process. The installer noted the issue and called Lowes and his boss from the beginning. We were told they would order new carpet. It has been more than two weeks. One inspector came out and verified the issued. Now Shaw wants to send another inspector out. Lowes has still not ordered new carpet. Lowes does not stand behind the product. This was a $10,000 and Lowes has not helped to get the matter resolved.

Was this Review Helpful ?

Very disappointed

Would Not Recommend

Install team called to tell me install is postponed. Carpet backing is delaminated from carpet.

May 5, 2022
From Verified Purchaser
Was this Review Helpful ?
Response from ShawIndustriesInc

Hey Bob S, We are sorry to hear about this issue and hope Lowes can quickly resolve this for you. If you ever have questions about this product, plea...

ShawIndustriesIncMay 6, 2022

shaw

Worth the expense

Would Recommend

Super soft and makes all the stress of the day fade away

Was this Review Helpful ?
Response from ShawIndustriesInc

Hey there, LazzyCat!! Thanks for reviewing our Unmatched Beauty IV flooring. It thrills us to hear the look and feel of this carpet makes your stress...

ShawIndustriesIncApril 21, 2022

shaw

Terrible

I am waiting more than 7 months the correct carpet , after you guys send 2 times the measurements wrong !!! Terrible!!! Just Henry trying to help me there

April 11, 2022
From Verified Purchaser
Was this Review Helpful ?
Response from ShawIndustriesInc

Hi Vivian De Folco Albiero, We regret to hear about your issue. Please contact Lowe's Customer Care at 1-800-445-6937 if you would like to discus...

ShawIndustriesIncApril 11, 2022

shaw

My first $3600 install from Lowe’s

Would Recommend

Please call as there is a spot that’s rising that needs attention other than one spot. Perfect otherwise. Install crew very respectful

March 30, 2022
From Unmatched Beauty IV Silver Lining Off-white 97.5-oz sq yard Nylon Textured Indoor Carpet Verified Purchaser
Was this Review Helpful ?
Response from ShawIndustriesInc

Hello AtoZPoolRepairs, We sorry to hear about your issue. Please contact Lowe's Customer Care at 1-800-445-6937 for assistance. ~kj

ShawIndustriesIncMarch 31, 2022

shaw

Beautiful carpet, rich feel, you feel spoiled

Would Recommend

Beautiful carpet, plush rich feel, you feel spoiled to walk on it. In stock and installed quickly. If you don’t mind paying a little extra it is worth it in our opinions. Being plush it leaves a lot of foot prints is our only negative. But we vacuum frequently anyhow.

December 22, 2021
From Verified Purchaser
Was this Review Helpful ?
Response from ShawIndustriesInc

Hello there, Bernie M! Thanks for the awesome review of our Signature Unmatched Beauty textured carpet. We are delighted to hear how spoiled you feel...

ShawIndustriesIncDecember 29, 2021

shaw

SOFT!!!!

Would Recommend

So soft. So good. I did just get the sample and have no plans to get the carpet itself because of my specific situation, but if you're planning on getting a carpet for long-term, this is the one to get!!! It's so, so soft. One warning for those with pets and kids is that it's fairly thick, which makes cleaning a little more effort!

December 12, 2021
From
Was this Review Helpful ?
Response from ShawIndustriesInc

Thank you for sharing your experience with the Signature Unmatched Beauty IV Ballet Pink carpet sample. Your feedback is appreciated as it will help ...

ShawIndustriesIncDecember 13, 2021

shaw

Carpet great, installers???

Would Recommend

Went to Lowes as i figured would get great service. Prior to ordering I was offered for $15 a door for installer to cut down the doors. Sounds great. The day of the install nobody knew anything about it. Communication basically stopped. Someone randomly stopped by my house days later and cut 1 door (All crooked) and then left. No call or any communication. Had to do it myself. The carpet install was fine but If you expect them to cut doors dont hold your breathe.

November 19, 2021
Was this Review Helpful ?
Response from ShawIndustriesInc

We regret to hear of the installation issues. Please contact Lowe's Customer Care directly for assistance, 1-800-445-6937. Read More

ShawIndustriesIncNovember 22, 2021

shaw