
Ratings & Reviews for STAINMASTER Best Intentions II 12-FT Rock Crystal Gray 53.6-oz sq yard High-performance polyester Textured Indoor Carpet
Ratings may include incentivized customer reviews.
What Customers Are Saying
The carpet is described as soft, thick, and durable, providing a comfortable and easy-to-clean surface. However, some customers reported issues with the color or pattern not matching their expectations, as well as problems with the installation process, such as damage to their home or the installers refusing to move furniture. Overall, the quality of the carpet is praised, but the installation experience can be inconsistent.
Customer review summary generated by AI, including incentivized reviews.Carpet
Would RecommendExcellent carpet. Feels great underfoot. Beautiful presence.
From Best Intentions III 12-FT Vintage Gray 68.3-oz sq yard High-performance polyester Textured Indoor Carpet Verified Purchaser
Sent me the wrong color
Would RecommendStore Rep ordered the wrong color even I gave out the iterm number of my sample carpet. Didn’t found out till delivery. Otherwise quality is really good.
From Best Intentions III 12-FT Snowfall Off-white 68.3-oz sq yard High-performance polyester Textured Indoor Carpet Verified Purchaser
Hi. Thank you for your feedback. We’re sorry to hear the wrong color was ordered, especially after you provided the correct item number. We understan...

Ordering very easy came earlier then expected.
Would RecommendBeautiful!! Very nice thick piece of Carpet.
From Best Intentions III 12-FT Frozen Gray 68.3-oz sq yard High-performance polyester Textured Indoor Carpet Verified Purchaser
Hi! Thank you so much for the wonderful review! We’re thrilled to hear that you love the look and thickness of the STAINMASTER Best Intentions III ca...

Good looking carpet
Would RecommendWas looking for a durable carpet for our back porch/sunroom the install was straight forward and easy to lay over our existing subfloor without much prep
From Best Intentions III 12-FT Cobblestone Brown 68.3-oz sq yard High-performance polyester Textured Indoor Carpet Lowe's Loop
Hello Cab101. Thank you so much for your feedback for the Best Intentions III 12-FT Cobblestone carpet. We're glad to hear that the installation...

Horrible
Would Not RecommendLowe’s has lost my business for life over this carpet. The install was so horrible they agreed to redo the entire job and then when it came time to schedule said they would only replace one section. NEVER use Lowe’s because they will get the cheapest, worst subcontractor and then you’re stuck paying another company to have the carpet ripped back up and reinstalled. This job was done comically bad and Lowe’s has taken zero responsibility, RUN AWAY and use a local company who actually cares ab...
From Best Intentions III 12-FT Frozen Gray 68.3-oz sq yard High-performance polyester Textured Indoor Carpet
Hello, and thank you for your feedback on your experience with the Best Intentions III Frozen carpet. We're truly sorry to hear about the issues ...

Best Intentions III 12-FT Cobblestone Brown
Would RecommendThis carpet is Beautiful almost more like a greyish brown brings out the brown in the sofa, The kids and cat approved. Nice thick carpet and easy to install. Would recommend to friends and family.
Hi SharBear! We couldn't be happier to hear that your entire family loves the new carpet. Sounds like you made the perfect color selection, too...

The best carpet!!
Would RecommendWe absolutely love this carpet! Very durable! I have 3 kids and they make stains all the time... and this carpet is very easy to clean. My daughter spilled some juice and it soaked in..i just cleaned it up with a little bit of dawn and the stain is gone.
Hello Kyky. Thank you for sharing your wonderful five-star review of our Best Intentions III 12-FT Cobblestone Brown carpet. We are excited to hear t...

Walkabout
Would RecommendExcellent product, very adorable, hard backing but flexible.... Pile is just the right height for getting a good cleaning done... I would recommend this product.
From Best Intentions III 12-FT Cobblestone Brown 68.3-oz sq yard High-performance polyester Textured Indoor Carpet Lowe's Loop
Thanks so much! We’re glad to hear the carpet is hitting the mark on durability, ease of cleaning, and comfort—especially with your wife’s seal of ap...

Nice, thick, luxurious carpet
Would RecommendWell built, thickly plush, very neutral pretty color good evenness across carpet, tops are holding up to foot traffic and even the cat is giving it a thumbs up for comfort
Thanks, Terry! We’re so glad you’re loving the plush feel and durability—and that it’s cat-approved too!
—STAINMASTER Team
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Dexent carpet with slow delivery and an odor
Would RecommendFirst off, the carpet had a little bit of an odor to it. Nothing overpowering, but it will probably take a week or two for it to dissipate. As far as delivery from the manufacturer, not fast at all. Quality seems to be ok but the texture is nothing fancy. Just kimd of a plain feel to it. All in all it is decent enough for any room but the odor and delivery speed were the real negstives.
Thanks for your honest feedback, topcop41. We're glad to hear the carpet is working well overall, but we’re sorry to hear about the odor and deli...

Amazing carpet
Would RecommendAmazing carpet that is strong, thick and comfortable. Getting it installed by a contractor is strongly recommended. Additional tools 🧰 and materials will be needed if you decide to install the carpet yourself.
Thanks so much for the great review, Sarge! We're glad you're loving the strength and comfort of your Best Intentions III carpet. Great tip a...

Very happy with this carpet
Would RecommendI love the pile of this carpet, nice and soft and very lush. The cobblestone brown isn't really brown, it's more of a chalky gray color, but still beautiful. The backing is nice and thick and it's very easy to vacuum, pet hair included. I very much recommend.
Thanks so much for the great review! We’re thrilled you’re loving the softness and easy maintenance — and that Cobblestone Brown (even with its gray ...

Great product
Would RecommendAwesome product a very large nice area covering rug/carpet looks and feels super great it holds great value and completes the look for any area around the home
Thank you for your awesome review, Ot! We're thrilled to hear that you find our carpet looks and feels great, and holds great value. It's won...

Dining/Living Room Combo Carpet
Would RecommendPurchased carpet from Lowes, easy, quick and efficient process from store to person who measured to installation. Fair price, great quality and fantastic installers, great service from store to installation. Thank you for a job well done.
From Best Intentions III 12-FT Snowfall Off-white 68.3-oz sq yard High-performance polyester Textured Indoor Carpet Verified Purchaser
Thank you for your wonderful review, Lezah! We're delighted to hear that you had an easy, quick, and efficient experience from purchase to instal...

Carpet
Would RecommendThis is a very nice Carpet. It is over a half inch pile height, which looks really nice. It is going to feel really comfortable on the feet. The carpet I received was the 60 pound range grade a carpet. I really like how this Carpet looks. The color is really nice. I would highly recommend this product.
Thank you for your wonderful review, Rich! We're delighted to hear that you find our carpet visually appealing and comfortable underfoot. It'...

The look/feel of the carpet absolute perfection.
Would RecommendThis carpet is perfect to the touch no matter what touches it, the color is a lot lighter than expected and it doesn’t look so cobblestone like the picture showed. It was very heavy when it got delivered and trying to maneuver it around, but once we were ready for install it went very fast, the hard part was getting it out of the protective plastic, but after that it unrolled so smoothly that we had to get out of the way. Once we were done we definitely had to run over it with the vacuum and get...
Thanks for the wonderful review, Lisa! We're thrilled to hear you’re loving the feel and look of your Best Intentions III carpet — and that Jacob...

Awesome carpet excellent quality durable carpet
Would RecommendExcellent quality Awesome carpet excellent quality durable carpet beautiful Color perfect product and great quality. Stain resistant carpet perfectly match for my space
From Best Intentions III 12-FT Cobblestone Brown 68.3-oz sq yard High-performance polyester Textured Indoor Carpet Lowe's Loop
Thanks for the glowing review, Bp Poston! We're so happy to hear you’re loving the color, quality, and stain resistance of your Best Intentions I...

Extremely Good Carpet
Would RecommendA 12'x12' roll of carpet was delivered via semi in perfect condition. The carpet is very thick and plush, so thick that I decided carpet pad wasn't necessary. I installed it in the living room, and started with one corner to align the carpet. I had to move furniture and unroll the carpet as I went along. I especially like the pattern on how it looks against the wall. I have pets and this type of carpet will be helpful. Everyone who's seen it likes how it looks and feels.
Thanks, Slim! We love hearing how much you (and your guests!) are enjoying your Best Intentions III carpet. The plush feel, easy install, and pet-fri...

Hi! Thank you for your review. We’re happy to hear you’re enjoying the STAINMASTER Best Intentions III carpet and that it feels great underfoot with ...