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Best Intentions II 12-FT Glacier Brown 53.6-oz sq yard High-performance polyester Textured Indoor Carpet

Ratings & Reviews for STAINMASTER Best Intentions II 12-FT Glacier Brown 53.6-oz sq yard High-performance polyester Textured Indoor Carpet

4.2
160
Review
 4.2 out of 5
161 Reviews


83% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The carpet is generally well-received, with customers highlighting its quality, softness, and appearance. Many report it is thick, plush, and comfortable, with a neutral color that complements various decor. Customers also praise its easy cleaning and stain resistance. However, some experienced issues with the installation process, such as delays, incorrect color deliveries, and disputes over waste. A few also mentioned an initial odor that dissipated over time. Overall, the carpet seems to be a good choice, but customers should be aware of potential installation challenges.

Customer review summary generated by AI, including incentivized reviews.
161 Customer Reviews

A Successful Purchase

Would Recommend

Everything good

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Response from Manufacturer

Hi Serg. Thank you for your review! We’re glad to hear everything went well and that your purchase of the STAINMASTER Best Intentions III carpet was ...

ManufacturerMay 12, 2026

shaw

Carpet

Would Recommend

Excellent carpet. Feels great underfoot. Beautiful presence.

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Response from Manufacturer

Hi! Thank you for your review. We’re happy to hear you’re enjoying the STAINMASTER Best Intentions III carpet and that it feels great underfoot with ...

ManufacturerApril 3, 2026

shaw

Sent me the wrong color

Would Recommend

Store Rep ordered the wrong color even I gave out the iterm number of my sample carpet. Didn’t found out till delivery. Otherwise quality is really good.

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Response from Manufacturer

Hi. Thank you for your feedback. We’re sorry to hear the wrong color was ordered, especially after you provided the correct item number. We understan...

ManufacturerFebruary 23, 2026

shaw

Ordering very easy came earlier then expected.

Would Recommend

Beautiful!! Very nice thick piece of Carpet.

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Response from Manufacturer

Hi! Thank you so much for the wonderful review! We’re thrilled to hear that you love the look and thickness of the STAINMASTER Best Intentions III ca...

ManufacturerFebruary 16, 2026

shaw

Good looking carpet

Would Recommend

Was looking for a durable carpet for our back porch/sunroom the install was straight forward and easy to lay over our existing subfloor without much prep

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Response from Manufacturer

Hello Cab101. Thank you so much for your feedback for the Best Intentions III 12-FT Cobblestone carpet. We're glad to hear that the installation...

ManufacturerSeptember 5, 2025

shaw

Horrible

Would Not Recommend

Lowe’s has lost my business for life over this carpet. The install was so horrible they agreed to redo the entire job and then when it came time to schedule said they would only replace one section. NEVER use Lowe’s because they will get the cheapest, worst subcontractor and then you’re stuck paying another company to have the carpet ripped back up and reinstalled. This job was done comically bad and Lowe’s has taken zero responsibility, RUN AWAY and use a local company who actually cares ab...

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Response from Manufacturer

Hello, and thank you for your feedback on your experience with the Best Intentions III Frozen carpet. We're truly sorry to hear about the issues ...

ManufacturerSeptember 3, 2025

shaw

Best Intentions III 12-FT Cobblestone Brown

Would Recommend

This carpet is Beautiful almost more like a greyish brown brings out the brown in the sofa, The kids and cat approved. Nice thick carpet and easy to install. Would recommend to friends and family.

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Response from Manufacturer

Hi SharBear! We couldn't be happier to hear that your entire family loves the new carpet. Sounds like you made the perfect color selection, too...

ManufacturerAugust 6, 2025

shaw

The best carpet!!

Would Recommend

We absolutely love this carpet! Very durable! I have 3 kids and they make stains all the time... and this carpet is very easy to clean. My daughter spilled some juice and it soaked in..i just cleaned it up with a little bit of dawn and the stain is gone.

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Response from Manufacturer

Hello Kyky. Thank you for sharing your wonderful five-star review of our Best Intentions III 12-FT Cobblestone Brown carpet. We are excited to hear t...

ManufacturerMay 28, 2025

shaw

Walkabout

Would Recommend

Excellent product, very adorable, hard backing but flexible.... Pile is just the right height for getting a good cleaning done... I would recommend this product.

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Response from Manufacturer

Thanks so much! We’re glad to hear the carpet is hitting the mark on durability, ease of cleaning, and comfort—especially with your wife’s seal of ap...

ManufacturerMay 14, 2025

shaw

Nice, thick, luxurious carpet

Would Recommend

Well built, thickly plush, very neutral pretty color good evenness across carpet, tops are holding up to foot traffic and even the cat is giving it a thumbs up for comfort

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Response from Manufacturer

Thanks, Terry! We’re so glad you’re loving the plush feel and durability—and that it’s cat-approved too!
—STAINMASTER Team Read More

ManufacturerMay 8, 2025

shaw

Dexent carpet with slow delivery and an odor

Would Recommend

First off, the carpet had a little bit of an odor to it. Nothing overpowering, but it will probably take a week or two for it to dissipate. As far as delivery from the manufacturer, not fast at all. Quality seems to be ok but the texture is nothing fancy. Just kimd of a plain feel to it. All in all it is decent enough for any room but the odor and delivery speed were the real negstives.

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Response from Manufacturer

Thanks for your honest feedback, topcop41. We're glad to hear the carpet is working well overall, but we’re sorry to hear about the odor and deli...

ManufacturerMay 5, 2025

shaw

Amazing carpet

Would Recommend

Amazing carpet that is strong, thick and comfortable. Getting it installed by a contractor is strongly recommended. Additional tools 🧰 and materials will be needed if you decide to install the carpet yourself.

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Response from Manufacturer

Thanks so much for the great review, Sarge! We're glad you're loving the strength and comfort of your Best Intentions III carpet. Great tip a...

ManufacturerMay 5, 2025

shaw

Very happy with this carpet

Would Recommend

I love the pile of this carpet, nice and soft and very lush. The cobblestone brown isn't really brown, it's more of a chalky gray color, but still beautiful. The backing is nice and thick and it's very easy to vacuum, pet hair included. I very much recommend.

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Response from Manufacturer

Thanks so much for the great review! We’re thrilled you’re loving the softness and easy maintenance — and that Cobblestone Brown (even with its gray ...

ManufacturerMay 1, 2025

shaw

Great product

Would Recommend

Awesome product a very large nice area covering rug/carpet looks and feels super great it holds great value and completes the look for any area around the home

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Response from Manufacturer

Thank you for your awesome review, Ot! We're thrilled to hear that you find our carpet looks and feels great, and holds great value. It's won...

ManufacturerApril 30, 2025

shaw

Dining/Living Room Combo Carpet

Would Recommend

Purchased carpet from Lowes, easy, quick and efficient process from store to person who measured to installation. Fair price, great quality and fantastic installers, great service from store to installation. Thank you for a job well done.

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Response from Manufacturer

Thank you for your wonderful review, Lezah! We're delighted to hear that you had an easy, quick, and efficient experience from purchase to instal...

ManufacturerApril 30, 2025

shaw

Carpet

Would Recommend

This is a very nice Carpet. It is over a half inch pile height, which looks really nice. It is going to feel really comfortable on the feet. The carpet I received was the 60 pound range grade a carpet. I really like how this Carpet looks. The color is really nice. I would highly recommend this product.

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Response from Manufacturer

Thank you for your wonderful review, Rich! We're delighted to hear that you find our carpet visually appealing and comfortable underfoot. It'...

ManufacturerApril 30, 2025

shaw

The look/feel of the carpet absolute perfection.

Would Recommend

This carpet is perfect to the touch no matter what touches it, the color is a lot lighter than expected and it doesn’t look so cobblestone like the picture showed. It was very heavy when it got delivered and trying to maneuver it around, but once we were ready for install it went very fast, the hard part was getting it out of the protective plastic, but after that it unrolled so smoothly that we had to get out of the way. Once we were done we definitely had to run over it with the vacuum and get...

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Response from Manufacturer

Thanks for the wonderful review, Lisa! We're thrilled to hear you’re loving the feel and look of your Best Intentions III carpet — and that Jacob...

ManufacturerApril 28, 2025

shaw

Awesome carpet excellent quality durable carpet

Would Recommend

Excellent quality Awesome carpet excellent quality durable carpet beautiful Color perfect product and great quality. Stain resistant carpet perfectly match for my space

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Response from Manufacturer

Thanks for the glowing review, Bp Poston! We're so happy to hear you’re loving the color, quality, and stain resistance of your Best Intentions I...

ManufacturerApril 25, 2025

shaw